Description The Luxury Closet is a company born in Dubai, the heart of luxury in the Arabian Peninsula, where we are redefining the world of luxury. We seek to challenge the norms and build a sustainable company that is loved and admired, and inspires the modern-day luxury consumer. Our aim is to unlock and curate the most valuable and exclusive closets from around the world. What do we offer? A young, dynamic and forward-thinking environment Fast paced and very short decision times for changes A canvas for you to truly excel 99% of uptime on sunshine About The Role We are looking for a Junior Graphic Designer to join our creative team and support the development of high-impact visual content. From website banners to social media, youll help shape how our brand looks and feels across every digital touchpoint. Key Responsibilities Design and produce engaging graphics for website, mobile app, emails (CRM), and social media. Support campaigns, photoshoots, and promotional creatives. Ensure consistency with brand guidelines across all content. Collaborate with marketing, social, and tech teams to meet project goals and deadlines. Requirements Strong knowledge of Adobe Creative Suite Passion for fashion, luxury, and editorial visuals. Detail-oriented with the ability to work in a fast-paced environment. Enthusiastic, proactive, and eager to learn. Show more Show less

About Us The Luxury Closet is a company born in Dubai, the heart of luxury in the Arabian Peninsula, where we are redefining the world of luxury. We seek to challenge the norms and build a sustainable company that is loved and admired, and inspires the modern-day luxury consumer. Our aim is to unlock and curate the most valuable and exclusive closets from around the world. What do we offer? A young, dynamic and forward-thinking environment Fast paced and very short decision times for changes A canvas for you to truly excel 99% of uptime on sunshine Website: https://theluxurycloset.com/ LinkedIn Profile: https://www.linkedin.com/company/the-luxury-closet-inc/mycompany/?viewAsMember=true Instagram: https://www.instagram.com/theluxurycloset/?hl=en Responsibilities Develop and execute comprehensive digital marketing strategies: Lead the creation and implementation of data-driven digital marketing strategies across relevant channels including app user acquisition and engagement, aligning with overall business objectives and revenue targets. This includes defining target audiences, setting KPIs, and establishing a clear roadmap for growth. Drive significant growth on web performance: Identify and capitalize on growth opportunities, leading A/B testing initiatives and implementing advanced optimization techniques to maximize paid web traffic, conversion rates, and ROAS. This includes a deep analysis of search trends, competitor strategies, and emerging opportunities. Proactively monitor campaign performance, including app install campaigns and user retention metrics, identify and address performance gaps, and make strategic adjustments to optimize campaigns for maximum impact. This includes developing robust reporting dashboards and providing actionable insights to stakeholders. Provide strategic recommendations based on data analysis: Analyze campaign data, customer behavior, and market trends to provide strategic recommendations for improving marketing effectiveness and driving business growth. This includes leveraging BI tools (Power BI) to develop comprehensive performance reports and presentations. Work cross-functionally with brand / creative teams & data teams: Work closely with brand, creative and tech departments to ensure alignment of marketing efforts with overall business goals. This includes participating in strategic planning sessions and providing marketing insights to inform business decisions. Champion innovation and explore new marketing technologies: Stay abreast of the latest digital marketing trends, technologies, and best practices, proactively identifying and evaluating new opportunities to enhance marketing effectiveness. This includes exploring and implementing new platforms and tools. Develop and implement marketing automation strategies: Leverage marketing automation tools to streamline marketing processes, personalize customer experiences, and improve campaign efficiency. Requirements 7+ years of experience in digital marketing, with a proven track record of success in e-commerce (fashion experience is a plus). Extensive experience in developing and executing successful digital marketing strategies across multiple channels, including SEO, PPC, SEM, Meta, and TikTok. Expert-level proficiency in Google Ads and Facebook Ads, with a deep understanding of campaign optimization, audience targeting, and performance measurement. Strong understanding of digital and e-commerce metrics, conversion funnels, and attribution modeling. Experience with marketing automation tools and CRM systems. Proven ability to develop and manage digital marketing budgets effectively. Advanced proficiency in using BI tools (Power BI) to analyze data, generate insights, and create reports. Excellent communication, presentation, and interpersonal skills. Data-driven mindset with a strong analytical and problem-solving skills. Bachelor's degree in Marketing, Business, or a related field; Master's degree is a plus. Show more Show less

About Us The Luxury Closet is a company born in Dubai, the heart of luxury in the Arabian Peninsula, where we are redefining the world of luxury. We seek to challenge the norms, and build a company that inspires the smart modern day luxury consumer. In Dubai, we have learnt to dream big, think far, and do what no one thought possible. The Luxury Closet embodies these ideals, and aims to build an iconic brand and company that will connect luxury connoisseurs, and change the future of luxury shopping. Our mission is to be the leading marketplace for luxury shoppers in the GCC region. We will build a destination that has world class customer experience, differentiated technology and operational performance, and exceptional reach into the closets of the region. We were ranked as the Top 100 Startups Globally by Red Herring in 2016 and Top 4 Startups in UAE by Forbes Magazine, however, we care less for accolades, than our NPS. Some Facts About The Luxury Closet TLC has raised $18m till date across 3 funding rounds TLC focuses on resale of perfect condition items from high end brands like LV, Hermes, Rolex from sellers across Middle East, which globally has the highest per capita spend on luxury. Founded in 2012, it has expanded rapidly and delivered robust growth. TLC direct-to-consumer sales in MENA represent 60% of revenues and overwhelmingly extends to 40% from Asia to The USA. Resale has proved to be a Resilient and High growth Business Model, with TLCs sales growing nearly 100% YOY TLC was ranked as Top 100 startups in Arab World by World Economic Forum https://widgets.weforum.org/arabstartups/ About The Job- Bring luxury fashion to life through dynamic marketing campaigns across Email, SMS, WhatsApp, and more. Blend creativity with data-driven strategies to engage customers, boost revenue, and craft unforgettable brand experiences. If youre passionate about fashion, innovation, and storytelling—this role is made for you! Responsibilities- Oversee and optimize omnichannel marketing activities, including email campaigns, customer journeys, SMS, WhatsApp, and other communication platforms (using tools like CleverTap, MoEngage, WebEngage, HubSpot). Create and execute emails using HTML within approved templates, ensuring correct imagery, layout, and design. Update email templates and HTML to meet campaign and copy requirements. Collaborate with design and content teams to ensure high-quality creative output. Conduct regular A/B testing to improve email and campaign performance. Drive monthly and yearly revenue and session targets through effective marketing strategies. Plan and manage a content calendar to boost customer engagement. Collaborate with design and content teams to ensure high-quality creative output.

About Us The Luxury Closet is a company born in Dubai, the heart of luxury in the Arabian Peninsula, where we are redefining the world of luxury. We seek to challenge the norms and build a sustainable company that is loved and admired, and inspires the modern-day luxury consumer. Our aim is to unlock and curate the most valuable and exclusive closets from around the world. What do we offer? A young, dynamic and forward-thinking environment Fast paced and very short decision times for changes A canvas for you to truly excel 99% of uptime on sunshine About The Role Customer Service associate will represent not just the customer service department but The Luxury Closet as a whole. In this key role, you will exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing. Our goal is simple: to offer the greatest selection of luxury products and services with the worlds best customer experience. Responsibilities The CS Associate will be responsible and accountable (but notlimited) to the following roles and responsibilities:- Managing all channels of Customer interaction, email, chat, phone Identifying and assessing customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Build sustainable relationships and engage customers by taking the extra mile and becoming a Consultant; help Customers make a decision and generate revenue for the Company Aim at converting general inquiries into a sale Aspire to bring customer delight in each and every interaction Provide accurate, valid, and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documents where applicable Follow communication procedures, guidelines, and policies Maintain positive and professional interaction with all the departments associated with the Customer Service department Requirements 1-3 years of Customer Service Experience in a BPO/ Hospitality or Luxury Retail. Preferable candidate from Gurgaon. Excellent English communication. Should be comfortable with 6 days workweek, rotational shifts

About Us The Luxury Closet is a company born in Dubai, the heart of luxury in the Arabian Peninsula, where we are redefining the world of luxury. We seek to challenge the norms, and build a company that inspires the smart modern day luxury consumer. In Dubai, we have learnt to dream big, think far, and do what no one thought possible. The Luxury Closet embodies these ideals, and aims to build an iconic brand and company that will connect luxury connoisseurs, and change the future of luxury shopping. Our mission is to be the leading marketplace for luxury shoppers in the GCC region. We will build a destination that has world class customer experience, differentiated technology and operational performance, and exceptional reach into the closets of the region. We were ranked as the Top 100 Startups Globally by Red Herring in 2016 and Top 4 Startups in UAE by Forbes Magazine, however, we care less for accolades, than our NPS. Some Facts About The Luxury Closet TLC has raised $18m till date across 3 funding rounds TLC focuses on resale of perfect condition items from high end brands like LV, Hermes, Rolex from sellers across Middle East, which globally has the highest per capita spend on luxury. Founded in 2012, it has expanded rapidly and delivered robust growth. TLC direct-to-consumer sales in MENA represent 60% of revenues and overwhelmingly extends to 40% from Asia to The USA. Resale has proved to be a Resilient and High growth Business Model, with TLCs sales growing nearly 100% YOY TLC was ranked as Top 100 startups in Arab World by World Economic Forum https://widgets.weforum.org/arabstartups/ About The Role This role will have primary day-to-day responsibility for implementing, the financial-related activities of the company. Responsibilities Overseeing a company's income, investments and expenses Writing financial reports and cash-flow statements Communicating with other executives to maximise profits and decrease costs Monitoring financial trends Supervising staff and coordinating schedules Authorizing budgets Monitoring company finances Performing data entry Overseeing the completion of financial statements Documenting standard operating procedures Overseeing an organisation's financial health Skills Required Degree in Finance, Commerce or similar field Well versed with IGAAP and IFRS Knowledge of Tally accounting software Very strong Excel and PowerPoint skills Experience of 1-2 years Must have experience in MIS (Management Information Systems), Inventory Management, Ledger Reconciliation, Excel, and Tally. Hands-on Experience: Demonstrated hands-on experience in MIS, Tally, and Excel for effective data management, financial reporting, and analysis. Advanced Excel Skills: Proficiency in Excel including advanced functions such as VLOOKUP, HLOOKUP, INDEX-MATCH, pivot tables, and macros. Experience in developing complex Excel models for financial analysis, budgeting, and forecasting. We are looking for candidates from Delhi NCR only who is willing to work from our Gurgaon office on Hybrid mode.