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Telephone Operator

BTW Visa Services India Pvt Ltd

0 years

|

1 Lacs

Mumbai, Maharashtra

Posted:3 days ago| Platform: SimplyHired logo

Apply

Skills Required

English Business development Bachelor's degree Recruiting In-person Phone etiquette

Work Mode

On-site

Job Type

Full Time

Job Description

Answer incoming calls promptly and professionally, providing accurate information about visa services, application status, and office procedures.
Direct calls to the appropriate departments or staff members based on the nature of the inquiry.
Maintain a daily log of calls received, missed, and transferred for reporting and performance tracking.
Assist callers with basic inquiries such as working hours, service charges, and documentation checklists.
Handle client queries with patience and clarity, ensuring excellent telephone etiquette and customer service.
Update contact databases and telephone directories regularly to ensure efficient call routing.
Support the front desk and customer service teams with appointment scheduling, follow-ups, and reminder calls.

Apply Now
btwgroup.co/careers

Job Types: Full-time, Fresher

Pay: ₹14,500.00 - ₹16,500.00 per month

Language:

English (Preferred)

Work Location: In person

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BTW Visa Services India Pvt Ltd

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