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Telecalling Agent

0 - 31 years

0 Lacs

Sainik Farm, New Delhi

Posted:2 months ago| Platform: Apna logo

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Skills Required

service support

Work Mode

Remote

Job Type

Full Time

Job Description

Handle international customer calls (inbound and/or outbound) in a professional and efficient manner. Address customer queries, complaints, and service requests with prompt and accurate responses. Ensure customer satisfaction by delivering high-quality service and maintaining a positive attitude. Document all customer interactions accurately in the system. Meet performance targets such as call quality, response time, and resolution rates. Collaborate with team members and supervisors for continuous process improvements.

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