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Posted:2 days ago| Platform: Apna logo

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Skills Required

Work Mode

Remote

Job Type

Full Time

Job Description

A Telecaller, handles customer inquiries, resolves complaints, and ensures a positive customer experience by providing prompt and accurate information and solutions, often through phone, email, or chat.  Key Responsibilities: Handling Customer Inquiries: Answering questions about products, services, orders, and other company-related matters.  Resolving Customer Complaints: Addressing customer concerns, finding solutions, and ensuring customer satisfaction.  Providing Information: Sharing accurate and up-to-date information about products, services, policies, and procedures.  Maintaining Customer Records: Keeping accurate records of customer interactions and issues.  Building Customer Relationships:

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