Tele Caller Executive

Job Title: Tele-Caller Executive

Location: Jaipur
Job Type: Full-Time
Job Summary:

We are seeking a motivated and confident Tele-Caller to join our team at the Institute of Event Management. The primary role of the Tele-Caller is to make outgoing calls to prospective students, provide information about our event management programs, handle incoming enquiries, follow up on leads, and assist in the admissions process.

Key Responsibilities:

• Make outbound calls to prospective students and parents to promote the institute’s programs.
• Respond to incoming calls and provide accurate course details and admission process.
• Maintain a database of enquiries and follow-up regularly to convert leads into admissions.
• Schedule counselling sessions and appointments for walk-ins and virtual counselling.
• Keep records of calls, feedback, and follow-up actions.
• Work closely with the admissions and marketing team to improve conversions.
• Meet daily, weekly, and monthly call and conversion targets.
• Share details about course fees, eligibility criteria, and career opportunities post-course completion.
• Handle student queries with professionalism and patience.
• Coordinate with the academic team for orientations and open-house sessions.
• Maintain confidentiality of student information at all times.

Requirements:

• Education: Minimum 12th pass; Graduate preferred.
• Experience: 0–2 years of experience in tele-calling, counselling, or sales (freshers may apply).
• Language Skills: Fluency in English and Hindi (additional languages are a plus).
• Computer Skills: Basic knowledge of MS Office and data entry.
• Excellent communication and interpersonal skills.
• Ability to handle pressure and work with targets.
• Pleasant voice and a positive attitude.

Salary: ₹ 10k to 15k per month

Work Hours: 10:00 AM – 7:00 PM (Monday to Saturday)

Job Perks:

• Training and development sessions
• Growth opportunities within the organization

Job Type: Full-time

Pay: ₹8,000.00 - ₹15,000.00 per month

Language:

• English (Preferred)

Work Location: In person