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Tele Caller Executive

0 years

1 - 3 Lacs

Posted:18 hours ago| Platform: GlassDoor logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

  • Make outbound calls to patients for follow-ups, feedback, and appointment reminders.
  • Handle inbound inquiries related to hospital services, doctors’ availability, and appointments.
  • Explain hospital services, specialities, health packages, and procedures to callers.
  • Maintain accurate and detailed records of all conversations and patient interactions in the system.
  • Assist in patient registration and appointment booking.
  • Follow up with patients who have missed appointments or require additional care.
  • Collaborate with departments like OPD, billing, diagnostics, and IPD for coordination.
  • Manage queries related to health camps, corporate tie-ups, or insurance empanelments.
  • Maintain confidentiality and adhere to hospital policies and medical ethics.

Job Type: Full-time

Pay: ₹9,075.16 - ₹30,887.91 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Rotational shift

Supplemental Pay:

  • Overtime pay

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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Prashanth Hospitals
Prashanth Hospitals

Healthcare

Bangalore

500+ Employees

31 Jobs

    Key People

  • Dr. Sudhir Kumar P

    Managing Director
  • Dr. Prashanth G

    Chief Operating Officer

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