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3 - 8 years

3 - 8 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Summary


As an Enterprise Technical Support Engineer, you will play a crucial role in ensuring the smooth operation of our customer IT infrastructure. Your responsibilities will include troubleshooting hardware and software issues, maintaining computer systems, and ensuring optimal performance and security. You will act as the first point of contact for IT related issues and work closely with other IT professionals to deliver high-quality support services. Additionally, you will support IT systems in our production line environments, ensuring minimal downtime and efficient operations.


Key Skills


• M365 Suite Administration

• Entra ID

• Windows Administration

• Intune (MDM, Autopilot, MAM)

• Networking

• Active Directory

• Printer Management

• Incident Management

• Application Support

• Hardware Support


Key Responsibilities


Technical Support

System Maintenance

Troubleshooting

User Support

• Security & Compliance

Documentation

Collaboration

Continuous Improvement

Wi-Fi and LAN Troubleshooting:

Microsoft Application Troubleshooting:

JD ETS L1/L2 Proprietary of Surya Technologies, Inc.


Qualifications:


Experience

Technical Skills:

Communication Skills

Problem

Education


Preferred Skills


Certifications

Customer Service

Adaptability


Benefits:


Transport and Meal Allowance

Additional Perks


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Surya Data Management And Network Technologies
Surya Data Management And Network Technologies

Information Technology

Tech City

50-100 Employees

8 Jobs

    Key People

  • John Doe

    CEO
  • Jane Smith

    CTO

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