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Desktop Administrator II, IT Infrastructure

Hyderabad, Telangana, India

0 years

Not disclosed

On-site

Full Time

Why Ryan? Global Award-Winning CultureFlexible Work EnvironmentGenerous Paid Time OffWorld-Class Benefits and CompensationRapid Growth OpportunitiesCompany Sponsored Two-Way TransportationExponential Career Growth Job Profile Summary The Desktop Administrator II (“Desktop Administrator”) maintains and manages distributed desktop and laptop systems and software, including, but not limited to, installation, configuration, preventive maintenance, operation, and problem-resolution activities. Duties and responsibilities, as they align to Ryan’s Key Results People Create a positive team experienceAssists in the installation, maintenance, and general support of systemsAssists users with questions or problemsAssists with system backups and recovery, and installation of new softwareTrains employees; identifies, analyzes, and repairs product failures; and orders and replaces parts as needed. Client Proactive work status update US / India liaisonDetermines and recommends which products or services best fit the customers' needsAdministers Microsoft® Exchange mailboxes and users in active directoryInstalls, configures, and troubleshoots server applications and racks for serversAdministers Active Directory and DNS, including troubleshooting as neededAdministers print subsystems, electronic software, and patch distributionAdministers PC auditing function. Value Installs, troubleshoots, and maintains products and equipmentConducts testing and assists in general lab workDiagnoses and repairs desktop and laptop hard drives, monitors, and printers at end-user work stationsAssists system administrators with complex technical tasks, including debugging and supporting hardware modules and systemsCoordinates, moves, and reconnects computer equipmentMaintains hardware inventory, spare-parts log, and work logCompletes installation and swap-out of server hardware, including server, disks, and communication gearDocuments and maintains system configurations for disaster recoverySets and maintains Firm standards for desktop operating systems, desktop anti-virus software, disk imaging software, laptop disk-drive encryption software, and desktop shrink-wrap software applicationsMaintains desktop computers, laptop computers, and computer printers with current BIOS/firmwareMaintains desktop operating systems with current security patchesMaintains disk images with current versions of operation system and shrink-wrap applicationsEnsures desktop software license complianceMaintains current versions of Firm software on end-user systemsContributes to efficiency improvements by process automationAssists with other projects as needed. Education And Experience High-school diploma or general equivalency diploma (GED) with two to four years related desktop administration experience. Computer Skills To perform this job successfully, an individual must have basic knowledge of Microsoft® Word and Access and intermediate knowledge of Microsoft® Excel, Outlook, Internet navigation and research, systems administration tools, and scripting and automation tools. Certificates And Licenses Valid driver's license required. User Operating Systems, Microsoft® Exchange, and Active Directory certifications preferred. Supervisory Responsibilities This position has no supervisory responsibilities. Equal Opportunity Employer: disability/veteran

Associate, People Group Shared Services

Hyderabad, Telangana, India

1 - 3 years

Not disclosed

On-site

Full Time

As an Associate, People Group Shared Services COE, you will be supporting common people group transactions to ensure People Group, business leaders and team members are supported in a timely manner in order for Ryan to focus on business priorities. This position involves handling a variety of HR-related tasks such as resolving employee inquiries, data audits and form processing, and basic reporting and tracking while contributing to the overall efficiency of People processes. Duties and responsibilities, as they align to Ryan’s Key Results People Create a positive team experience. Respond and provide timely assistance to employee and manager People related inquiries. Support key People processes, including performance management, merit and promotion cycles and supporting key employee life cycle events from onboarding to offboarding. Client Monitor, respond, execute and/or escalate as needed share email or ticketing system inquiries for our Talent Acquisition, HR Business Partner and Benefits teams shared email inboxes. Own and process Workday transactions according to standard operation procedures which include but are not limited to: job requisition reviews/approvals, offer approvals, interview evaluation feedback, new hire processing, job changes, organizational changes, position management, compensation changes, terminations and data changes. Provide support to team members for accurate transaction processing. Assist with creating and delivering reports / tracking for the business. Provide support to People Group by performing audits on key Workday Employee, Position and Organization attribute and working to resolve through ad-hoc data correction or mass load correction templates. Create load templates to support large data changes and validate results for accuracy. Create job aids and assist with questions regarding People Group processes. Maintains a high level of confidentiality. Value Optimizes data integrity by conducting regular audits and ensuring employee and job data are kept up to date and accurate. Determine appropriate action to resolve duplicate, inaccurate or unclear information. Support testing and roll-out of system enhancements. Completes tasks assigned by leadership with a sense of urgency and confidentiality where needed. Education And Experience Graduate degree 1-3 years of experience in Human Resources; Computer literate with experience with Microsoft Office. HRMS experience (Workday preferred). Computer Skills To perform this job successfully, an individual must have intermediate skills in Microsoft® Word, Excel, Outlook, Teams Certificates and Licenses: None Work Environment Standard indoor working environment. Long periods of sitting while working at computer. Position requires regular interaction with employees at all levels of the Firm. Equal Opportunity Employer: disability/veteran Show more Show less

Tax Associate, Credits and Incentives Consulting

Hyderabad, Telangana, India

0 - 1 years

Not disclosed

On-site

Full Time

Why Ryan? Global Award-Winning Culture Flexible Work Environment Generous Paid Time Off World-Class Benefits and Compensation Rapid Growth Opportunities Company Sponsored Two-Way Transportation Exponential Career Growth Job Summary The Tax Associate works with the India Team Lead and Manager to extract invoices from client data identifies & enters sales tax information from invoices to an access or excel database. Format and reconcile the data with source data from the clients Duties and responsibilities, as they align to Ryan’s Key Results People Create a positive team experience. Client Proactive status work status update to International / India liaison Prepare reports as per the requirements from consultants. Value Downloading & extracting invoices from client networks Identifying and entering sales tax details from the invoices into a database Reconcile the values from different data sources Analyze data from invoices and submit a summary report. Education And Experience Masters or Bachelor’s Degree in Finance/ Commerce/ Accounting/ Business. 0 - 1 years of experience. Skills To perform this job successfully, an individual must have intermediate skills in Microsoft® Word, Excel, and Outlook. Work Environment Current work hours are 2.00 PM to 11.00 PM, IST. Shift change is anticipated depending on US work hours/time zone and business need. Candidate should be willing to work on any shift. A reasonable amount of overtime will be required during peak season. Standard indoor working environment. Occasional long periods of sitting while working at computer. Position requires regular interaction with employees in India and US both via e-mail and telephone. Equal Opportunity Employer: disability/veteran Show more Show less

Associate, People Group Shared Services

Hyderabad, Telangana, India

0 - 3 years

Not disclosed

On-site

Full Time

Why Ryan? Global Award-Winning Culture Flexible Work Environment Generous Paid Time Off World-Class Benefits and Compensation Rapid Growth Opportunities Company Sponsored Two-Way Transportation Exponential Career Growth We are looking for a highly organized and service-oriented Associate, People Group Shared Services COE to support our global HR operations team. The ideal candidate will have hands-on experience in HR case management systems, inbox management, onboarding and offboarding processes, I-9 compliance, and Workday data processing. This role will serve as a first point of contact for employees and managers, ensuring efficient HR support and timely resolution of HR-related inquiries across regions. As an Associate, People Group Shared Services COE, you will be supporting common people group transactions to ensure People Group, business leaders and team members are supported in a timely manner in order for Ryan to focus on business priorities. This position involves handling a variety of HR-related tasks such as resolving employee inquiries, data audits and form processing, and basic reporting and tracking while contributing to the overall efficiency of People processes. Job Description Duties and responsibilities, as they align to Ryan’s Key Results People Create a positive team experience. Respond and provide timely assistance to employee and manager People related inquiries. Support key People processes, including employee life cycle events from onboarding to offboarding. Client Monitor and manage shared HR inboxes, triaging and responding to inquiries in a timely and professional manner. Handle HR requests using ticketing systems (e.g., ServiceNow, Zendesk, Ivanti), ensuring accurate tracking, categorization, and resolution within SLA. Provide day-to-day support for global HR operations, including navigation assistance for employees and managers across multiple regions. Accurately process and maintain employee data in Workday, including hires, terminations, job changes, and organizational updates. Coordinate the end-to-end onboarding and offboarding process, ensuring compliance with checklists, stakeholder communication, and system updates. Manage the collection, verification, and storage of I-9 documents in line with legal and audit requirements. Maintain documentation and SOPs; recommend and support improvements in HR service delivery processes. Generate standard reports and respond to ad-hoc data requests as needed. Value Determine appropriate action to resolve duplicate, inaccurate or unclear information. Completes tasks assigned by leadership with a sense of urgency and confidentiality where needed. Education And Experience Bachelor’s degree in human resources, Business Administration, or a related field 0 to 3 years of experience in HR operations, HR shared services, or similar support roles; Computer literate with experience with Microsoft Office. HRMS experience (Workday preferred). Computer Skills To perform this job successfully, an individual must have intermediate skills in Microsoft® Word, Excel, Outlook, Teams Certificates and Licenses: None Qualifications Experience with HR ticketing/case management systems and managing shared inboxes. Solid knowledge of onboarding, offboarding, and employment documentation processes, including I-9 verification. Proficiency with Workday or a similar HRIS platform. Strong interpersonal and communication skills, with a customer-first mindset. Detail-oriented with a high level of accuracy and data integrity. Ability to manage multiple tasks in a fast-paced, deadline-driven environment. Preferred Qualifications Experience working in a global or multi-regional HR support role. Understanding of U.S. labor and employment compliance requirements. Work Environment Standard indoor working environment. Long periods of sitting while working at computer. Position requires regular interaction with employees at all levels of the Firm. Equal Opportunity Employer: disability/veteran Show more Show less

Senior Technical Recruiter, Talent Acquisition

Hyderabad, Telangana, India

5 years

None Not disclosed

On-site

Full Time

Why Ryan? Global Award-Winning Culture Flexible Work Environment Generous Paid Time Off World-Class Benefits and Compensation Rapid Growth Opportunities Company Sponsored Two-Way Transportation Exponential Career Growth This position is responsible for the effective and timely recruitment and placement of external candidates, with specific focus on Ryan’s Technology, Software and Platform departments. The position will conduct full lifecycle recruitment including sourcing, screening, scheduling interviews, moving candidates forward through the requisition, offer and onboard stages of the process. This role will need to maintain excellent relationships with various levels throughout the organization including Senior Leaders, Managers, and candidates. Duties and responsibilities, as they align to Ryan’s Key Results People Create a positive team member experience. Develop strong, collaborative relationships with key internal stakeholders to drive effective hiring strategies. Act as a mentor and lead by example for other recruiters. Provide excellent support and ensure a positive candidate experience from initial contact to offer to hire to onboarding. Partner with SVPs and leadership to understand their needs and determine the best strategies for identifying top candidates. Works directly with Managers to assist them in carrying out their responsibilities in forecasting needs, submitting, and justifying requisitions, and interviewing and selecting candidates. Follow up with managers regarding candidates that have been forwarded for consideration. Train managers on usage of the ATS and the hiring process. Client Manage full lifecycle recruiting for all technical roles, e.g., Senior Full Stack Developer, Senior Front-End Developer, and others. Conduct intake calls to learn job details and desired traits. Create requisitions, post, and manage jobs through Ryan’s ATS, Workday. Conduct searches within the ATS and other recruiting sites to source strong candidates. Generate warm and cold calls to potential candidates to develop pipelines and turn them into viable interested candidates. Conduct phone interviews and provide summaries with recommendations of top candidates to hiring managers. Administer technical tests to candidates as part of the prescreening process, as required. Value Maintain in-depth knowledge of current IT technologies and trends, with the ability to research and learn new technologies and concepts as it applies to company pursuits. Use social media networks to build pipelines for current and future technical and digital roles. Stay abreast of industry activities and our key competitors for talent. Proactively seeks out benchmarking data through networking and formal sources to maintain awareness of our position in the market. Advise on market findings when ideal candidate requirements and/or salary range exceed internal guidelines. Develop candidate pipelines to ensure consistency between open requisitions and related recruiting activities. Maintain required recruiting data for weekly and monthly reports. Participate on committees and special projects and seeks additional responsibilities. Performs other duties as assigned. Education And Experience Bachelor’s degree and 5+ years of experience with full life-cycle technical recruiting and a strong network of technical professionals. Advanced knowledge of candidate market; experience successfully recruiting in a fast-paced environment for software or technically niche roles. Industry experience recruiting technology professionals at all experience levels. Advanced internet research experience using Boolean search techniques. Advanced knowledge in a wide range of existing and emerging sourcing skills. Ability to effectively source, screen, recruit and recommend strong talent. Demonstrated knowledge of recruiting related laws and practices. Demonstrated strong work ethic, integrity, and personal accountability Proven ability to adapt in a continually evolving environment and quickly pivot focus based on business needs, to continue to deliver results Strong interpersonal and organizational skills Computer Skills To perform this job successfully, an individual must have intermediate knowledge of Microsoft® Word, Excel, Access, PowerPoint, Outlook, and Internet navigation and research. In addition, this position requires experience with using an Applicant Tracking System (ATS) and Human Resources Information System (HRIS). Previous experience with Workday highly preferred. Certificates And Licenses Valid driver's license required. Supervisory Responsibilities No direct reports. Equal Opportunity Employer: disability/veteran

Senior Reporting Analyst, FP&A

Hyderabad, Telangana, India

2 - 3 years

None Not disclosed

Remote

Full Time

Why Ryan? Global Award-Winning Culture Flexible Work Environment Generous Paid Time Off World-Class Benefits and Compensation Rapid Growth Opportunities Company Sponsored Two-Way Transportation Exponential Career Growth The Senior Reporting Analyst is responsible for collecting, analyzing, and presenting data to support decision-making and improve business performance. This role involves creating and maintaining regular reports, dashboards, and visualizations, ensuring data accuracy, and assisting in strategic initiatives through actionable insights. The Senior Reporting Analyst will work closely with cross-functional teams to understand reporting needs and deliver timely, high-quality reports. Duties and responsibilities, as they align to Ryan’s Key Results Data Analysis & Reporting Collect, analyze, and interpret data from multiple sources to generate insightful reports. Develop and maintain daily, weekly, monthly, and ad-hoc reports as required by stakeholders. Create dashboards and data visualizations to facilitate decision-making. Monitor key performance indicators (KPIs) and other relevant metrics to ensure alignment with business goals. Perform trend analysis to identify areas for improvement and support strategic initiatives. Data Quality & Accuracy Ensure the accuracy, consistency, and integrity of data within reports. Perform data validation and troubleshooting to ensure reliability of reporting systems. Identify data discrepancies and work with IT or other departments to resolve issues. Continuously optimize reporting processes for efficiency and effectiveness. Stakeholder Communication Collaborate with business leaders, management, and departments to understand reporting requirements. Provide recommendations based on analysis to improve operational performance. Present data findings in a clear and understandable manner to non-technical stakeholders. Automation & Process Improvement Develop and implement automated reporting solutions to reduce manual work and improve efficiency. Continuously evaluate and improve reporting processes and tools. Stay current with industry trends and advancements in data analytics and reporting technologies. Compliance & Governance Ensure reports adhere to company policies, standards, and best practices. Maintain documentation of reporting processes, methodologies, and data sources. Education Skills & Qualifications : Bachelor’s degree in Business, Finance, Economics, Data Science, or related field. Experience Minimum of 2-3 years of experience in data analysis, reporting, or related roles. Proven track record of working with large data sets and presenting actionable insights. Familiarity with reporting tools such as Microsoft Power BI, Tableau, or similar visualization software. Strong knowledge of Excel and other data analysis tools. Experience with SQL or other data querying languages is preferred. Technical Skills Proficiency in data management and reporting tools (Excel, Power BI, Tableau, etc.). Experience in data warehousing, ETL processes, and data governance. Familiarity with database management and query languages (SQL, Python, etc.). Soft Skills Strong analytical and problem-solving skills. Excellent attention to detail and organizational skills. Ability to communicate complex data insights to both technical and non-technical audiences. Strong time management skills and ability to handle multiple priorities in a fast-paced environment. Preferred Qualifications Experience with EPM tools (Adaptive, OneStream, Oracle, etc.) Knowledge of data visualization best practices. Experience working with business intelligence software such as SAP, Oracle BI, or similar platforms. Working Conditions Full-time position. Remote or hybrid work options may be available, depending on company policy. Occasional overtime or weekend work may be required to meet deadlines. Equal Opportunity Employer: disability/veteran

Analyst, Client Services

hyderabad, telangana

2 - 6 years

INR Not disclosed

On-site

Full Time

As a member of our team at Ryan, you will be part of a global award-winning culture that offers a flexible work environment, generous paid time off, world-class benefits and compensation, rapid growth opportunities, company-sponsored two-way transportation, and exponential career growth. In this role as a Client Services Offshore Analyst, you will play a crucial part in delivering our TaxFeed product subscriptions to clients. TaxFeed is Ryan's proprietary property tax data product designed to streamline property tax management systems. By using TaxFeed, clients can save time on data entry, identify issues efficiently, budget and forecast tax expenses accurately, enhance success in tax appeals, and optimize operations in their property tax department. Your responsibilities will involve supporting the implementation consultants in onboarding new clients to the TaxFeed Product. This includes configuring the system, such as parcel matching and assignment, data clean-up and mapping, template building and updating, and system configuration. Key Responsibilities: - Ability to follow prescribed processes and update process documentation accurately. - Collaboration with implementation consultants to communicate updates. - Aligning client parcel data with the PTX database. - Building and updating client delivery templates. - Running and modifying simple Python programs. - Executing basic SQL queries. - Searching and aligning client data with assessor data/websites. Education and Experience: - Bachelor's degree in Information Systems or related field preferred, or equivalent work experience. - 2-4 years of experience in a client services role. - Experience in property tax is a plus, particularly with property tax assessment or tax bill data. Computer and Technology Skills: - Proficiency in Microsoft Excel and basic office products. - Experience in running and writing basic SQL queries is advantageous. This position does not have any supervisory responsibilities and offers a standard indoor working environment with occasional long periods of sitting while working at a computer. Remote work is allowed, and travel is not required. At Ryan, we are committed to being an Equal Opportunity Employer, valuing diversity, and providing equal opportunities for all including individuals with disabilities and veterans.,

Tax Associate

karnataka

2 - 6 years

INR Not disclosed

On-site

Full Time

As a valued member of our team, you will enjoy the following benefits that make Ryan a top choice for your career growth: - Global Award-Winning Culture - Flexible Work Environment - Generous Paid Time Off - World-Class Benefits and Compensation - Rapid Growth Opportunities - Company Sponsored Two-Way Transportation - Exponential Career Growth To excel in this role, you should possess a solid grasp of Tax and accounting concepts along with exceptional analytical and problem-solving skills. Attention to detail, meeting deadlines, and effective communication are key attributes for success. Proficiency in Microsoft Word, Access, Excel, Outlook, Internet navigation, and research is preferred. Previous experience in Sales and Use tax filing and Return Preparation is advantageous. Your responsibilities will include but are not limited to: - Creating a positive team environment by proactively managing tasks - Providing guidance to junior staff and new hires on processes - Identifying and addressing training needs for smooth knowledge transfer - Assisting in return preparation and ensuring quality standards are met - Reviewing online filings of tax returns and Electronic Data Interchange from India - Facilitating internal and external debrief calls and coordinating with Tax Specialists - Collaborating with team members on process improvements - Delivering tasks within specified deadlines with high quality standards Qualifications for this role: - Bachelor's or Master's degree in Finance/Accounting/Business preferred - 2-4 years of experience in US Taxation - Proficiency in Microsoft Office applications - Strong communication and writing skills Additional Skills required: - Advanced proficiency in Microsoft Excel and PDF applications - Troubleshooting and resolving compliance issues - Maintaining quality control methods - Willingness to take on additional responsibilities as needed The work environment: - Current work hours may vary based on US work hours/time zone - Flexibility to work different shifts as required - Overtime may be necessary during compliance filing periods - Regular interaction with employees in India and the US via email and telephone Join us at Ryan, an Equal Opportunity Employer, where your skills and dedication will be valued as we work together towards achieving success.,

Senior Tax Associate, Transaction Tax Compliance

karnataka

2 - 6 years

INR Not disclosed

On-site

Full Time

As a valued member of our team, you will be part of a Global Award-Winning Culture with a Flexible Work Environment, Generous Paid Time Off, and World-Class Benefits and Compensation. At Ryan, we provide Rapid Growth Opportunities and Company Sponsored Two-Way Transportation to support your career development and Exponential Career Growth. To excel in this role, you should possess a basic understanding of Tax and accounting concepts along with exceptional analytical and problem-solving skills. Your high attention to detail, ability to meet strict deadlines, and effective communication are essential. Proficiency in Microsoft Word, Access, Excel, Outlook, Internet navigation, and research is preferred. Previous experience in Sales and Use tax filing and Return Preparation would be advantageous. In this role, your responsibilities will involve: - Creating a positive team experience by proactively handling tasks and providing guidance to junior staff. - Identifying training needs and facilitating knowledge transfer for new hires. - Collaborating with Tax Specialists to ensure timely and accurate tax return preparation. - Conducting online filings of tax returns and Electronic Data Interchange and Electronic Funds Transfers (EDI / EFT's) from India. - Assisting with internal and external debrief calls and coordinating with Tax Specialists. - Ensuring tasks are completed within the Turn Around Time and meeting quality standards. - Maintaining updated monthly checklists and compliance documents. - Collaborating with team members to identify process improvement opportunities and implement enhancements. Qualifications: - Masters or bachelor's degree in Finance/Accounting/Business. - 2-4 years of experience in US Taxation. - Proficiency in Microsoft Office suite and strong communication skills. - Intermediate to advanced skills in Microsoft Excel and PDF applications. - Ability to troubleshoot compliance issues and maintain quality control methods. This role requires a willingness to work in different shifts based on business needs, with a current work schedule of 7.00 AM to 4.00 PM, IST or 2.00 PM to 11.00 PM, IST. Overtime may be required during compliance filing periods. You will interact regularly with employees in India and the US via email and telephone. Join us at Ryan, an Equal Opportunity Employer, and take the next step in your career journey by contributing to our dynamic and innovative team.,

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