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B U Bhandari Mercedesbenz
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System Technician

System Technician

B U Bhandari Mercedesbenz

1 - 6 years

6 - 7 Lacs

Pune

Posted:2 days ago| Platform:

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Skills Required

System Technician

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary

As a system technician, you are the expertfor system diagnoses and remedying malfunctions in one of the defined Clusters:powertrain systems, driving stability and driving safety systems, comfort andsafety systems, and telecommunications systems. In these Clusters, you work onthe current overall vehicle systems from the Mercedes-Benz product range.Thanks to your comprehensive and special system knowledge and excellenttechnical competencies, you can independently work on complex repair orders inyour special area and efficiently restore the function of the custome svehicle. Through good treatment of the customer\u2019s property, expert knowledge,and appreciation of the brand and product, you promote the image of the productand service organization, thus contributing to customer satisfaction.
Training

- Further training and training in a Cluster

- Annual participation in product training coursesby Mercedes-Benz as part of the market launch of new vehicles/systems.

- Preferably should have completed Certificatecourse in Automotive Mechatronics (CAM) or Advanced Diploma in AutomotiveMechatronics (ADAM).
Experience

- Minimum 1 year experience as a MaintenanceTechnician (MT) in MB dealership.

- Experience with Mercedes-Benz product range

- Practical experience with the vehicle systems inyour category

1/6

Competencies Social andinterpersonal competence

- You act in a market and customer-oriented mannerand you regard yourself as a representative of the Mercedes-Benz brand.

- You are reliable, trustworthy, and able toappropriately communicate with customers and colleagues.

- You can integrate yourself and all yourpotential in a team and use your colleagues\u2019 competencies in common diagnosisand repair operations.

- You can authorize and instruct MaintenanceTechnicians assembly operations.
Method and process competence

- You can use all the workshop management systems(e.g. WIS, ASRA, EPC) in a targeted manner.

- You can use all the workshop information systems(z. B. TIPS, News, Star Diagnosis, WIS etc.) for efficient diagnosis andrepairs.

- You have a thorough knowledge of theMercedes-Benz workshop processes, products, services and can provide argumentsfor them.

- You recognize your influence and impact asservice specialist as regards brand trust and warranty and goodwill costs.
Vehicle and product technology

- You possess good general system knowledge andin-depth knowledge in your defined Cluster.

- You possess expert knowledge of the structure,function, and networking of systems, components and major assemblies in yourCluster, which can explain in detail to others, if needed.

- You are familiar with the operation of all thecurrent vehicle systems and functions in your Cluster, which you can explain indetail to others, if needed.

- You can systematically perform complex repairsand assemblies in all basic systems that fall under your Cluster, as well asnew parameterization and software updates.

- You can operate complex vehicle systems in yourCluster and also explain them to others (e.g. customers), if needed.

- Using initial information/operator\u2019s manuals,you can quickly become familiar with modified and new systems and equipment andcan confidently operate them.

- You have a good command of all the maintenance,test, and adjustment operations or rapidly become familiarized with these.

- You possess good knowledge of Star Diagnosis(incl. Measurement Technology) and other specific diagnosis techniques in yourdefined Cluster. (E.g. emission testers, axle alignment, brake test stands,etc.).

- You possess good knowledge of the diagnosisstrategy (five-level model) and are able to perform complex diagnoses in a methodical,confident, efficient, and structured manner.

- You can recognize the point as of which furtherdiagnosis steps become inefficient, whether further special measures areneeded, and initiate following steps.

- You can interpret actual values and faultsymptoms and make appropriate fault hypotheses.

2/6
Diagnosis competence

- You are able to draw up and document complexdiagnoses, particularly in the case of networked systems, and to pass these onto third parties together with specifically structured comments.

- You can use new diagnosis methods and equipmentefficiently and instruct and support Maintenance Technicians in how to performdiagnosis and troubleshooting work.

- You can recognize the point as of which furtherdiagnosis steps become inefficient and clarify difficult cases with a DiagnosisTechnician in a qualified manner.

Tasks Main tasks Service reception

- Performing a visual inspection or on-boarddiagnosis.
Work preparation

- Accepting, transferring, and explaining theworkshop order and checking the order contents.

- Registering the processing time and checking thevehicle history.

- Finding the vehicle, driving to the workplace,and protecting the vehicle from contamination.

- During the preliminary diagnosis, usingchecklists to check and document proper completion of the individual worksteps.
Diagnosis

- Performing a visual inspection

- Performing difficult and complex diagnoses withthe help of Diagnostic Technician in your respective Cluster using the latestdiagnosis technologies, processes/methods, and procedures.

- Checking equipment and data for up-to-datednessand quality and preparing the vehicle or required diagnostic tools. Performingsystematic and structured diagnoses (in accordance with diagnostic strategy)using the information from the customer complaint, actual values, andspecifications from the Diagnosis Assistance System.
Repair/maintenance

- Researching workshop information and checking itfor up-to-datedness and quality.

- Independently performing complex removal andassembly procedures, including adjustment operations, with your own qualitycheck (e.g.. repairs to automatic transmission or remedies for engine runningcomplaints).

- Installing comprehensive and complex componentsand systems in the vehicle, networking them with the vehicle systems, andprofessionally commissioning them (e.g. telematics, stationary heaters, trailerhitches, etc., depending on your Cluster).

- Independently planning and performing all typesof complex repair operations that are required to restore system functions.While using all of the available workshop information system.

Requirements Qualifications

As a System Technician, you behave in abrand and service-oriented manner both to customers and colleagues. You arereliable and trustworthy and can motivate your team.

Should possess a Certified Maintenance Technician(MT) qualification and further system technician qualification trainings orcompleted Mechatronics course in MB India.

Benefits
1. Statutory Benefits

2. Accidental policy

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