About Us SureDrive Assist SureDrive Assist is a high-growth mobility-tech startup transforming India’s two-wheeler landscape through a subscription-first platform that bundles Roadside Assistance (RSA), CRM-led service delivery, insurance support, extended warranties, and more. We’re building India’s most scalable RSA automation framework — integrating customer support, field ops, IVR, payments, CRM, and digital onboarding into one seamless ecosystem. Our solutions are designed for agility, reach, and scale — enabling growth across urban and pan-India markets. About the Role We’re looking for a Project & Solutions Manager to lead automation initiatives and unify our digital systems across CRM, partner portals, backend ops, and customer support. This role blends product thinking, solution design, project management, and hands-on execution. You’ll work directly with leadership and cross-functional teams to drive cost-effective tech adoption, streamline workflows, and build future-ready systems that power real-world RSA services across India. Responsibilties Process & Workflow Automation Automate workflows across sales, service, onboarding, and finance Implement integrations across RSA, Zoho, CRM, IVR, payments & support tools Drive continuous improvements through team feedback loops Technology & Solution Evaluation Manage and evolve our SaaS landscape into a best-of-breed ecosystem Evaluate & adopt tools like Zoho One, WhatsApp API, Microsoft, IVR platforms Run POCs, compare vendors, optimize for functionality and cost Project & Product Ownership Own project roadmaps, requirement gathering, and performance tracking Drive go-live plans, testing, documentation, and vendor coordination CRM & Customer Support, IVR Process Architecture Design CRM flows for leads, support, wallets, and sales partners Integrate IVR & telephony tools for seamless service delivery Website & Dashboard Oversight Improve UI/UX and performance of Vendor & Sales Partner portals Oversee UI/UX improvements, ensure real-time data sync, and track partner activity Cross-Functional Collaboration Work closely with Sales, Ops, Tech, Support, and HR to identify and solve pain points Build and lead structured roadmaps for tech improvement initiatives Wallet System Buildout Design and integrate partner wallet workflows (commissions, payouts, GST-ready)Connect with paymeth nts ecosystem via secure APIs What Were Looking For Strong knowledge of Zoho, CRM systems, IVR tools (Exotel, Knowlarity), web backends Hands-on with process automation, SaaS stack management, and system design Strong communicator with vendor negotiation and cross-functional leadership skills Startup-minded: agile, resourceful, proactive, and solutions-first Analytical with a bias toward execution you get things done and measure impact Good to Have Startup background with cross-functional tech exposure Familiarity with Razorpay, PayU, WhatsApp Business APIs Experience with Agile tools, Miro, Lucidchart, or low-code platforms Interested candidates, please share your resume at careers@suredriveassist.com

suredrive assist is looking for Sales Manager to join our dynamic team and embark on a rewarding career journey. Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands company€™s customer base and ensure it€™ s strong presence Own recruiting, objectives setting, coaching and performance monitoring of sales representatives Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Present sales, revenue and expenses reports and realistic forecasts to the management team Identify emerging markets and market shifts while being fully aware of new products and competition status

suredrive assist is looking for Engineer to join our dynamic team and embark on a rewarding career journey. Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results

suredrive assist is looking for Product Manager to join our dynamic team and embark on a rewarding career journey. Conducting market research and analysis to identify opportunities and understand customer needs Defining product vision, strategy, and roadmap, in alignment with company goals Collaborating with cross-functional teams, such as engineering, design, and sales, to bring products to market Managing the product lifecycle, from ideation to launch and post-launch evaluation Monitoring product performance and making data-driven decisions to drive growth and profitability. Strong leadership and decision-making skills. Excellent strategic and analytical skills. Good communication and collaboration skills. Strong technical knowledge and ability to understand complex product requirements. Experience with product development processes and methodologies.

About SureDrive Assist: We're on a mission to redefine how India experiences vehicle protection by combining tech-driven insurance distribution with value-added mobility services. Our platform simplifies how riders and drivers engage with insurance, roadside support, and essential after-sales service s all in one seamless experience. At the heart of our growth is a new, integrated approach to digital insurance distribution and smart add-on services for 2/4-wheelers built with deep partnerships, intelligent automation, and customer-first thinking. We need a rockstar Partnerships Manager who can own insurance providers integration and OEM bundling relationships end-to-end. Your Mission: As the Strategic Alliance Lead, you'll be responsible for developing, owning, and scaling partnerships with insurance companies, OEMs, and other mobility ecosystem stakeholders. Youll collaborate closely with Product, Tech, Legal, and Business teams to enable the launch of differentiated insurance offerings and support their integration into our platform and distribution stack. This is a high-impact role at the intersection of partnerships, product innovation, and revenue growth ideal for someone who thrives on translating industry knowledge into structured, scalable execution. Key Responsibilities Insurance Partner Relationship Management Identify, approach, and onboard insurance partners aligned with our strategic roadmap Drive collaboration with underwriting/product teams to co-create differentiated offerings Facilitate alignment on product features, commercials, and rollout timelines Maintain strong ongoing relationships to ensure performance, compliance, and renewals Lead integration efforts with insurers across API workflows (quote, issuance, claims) OEM & Dealer Network Collaboration Build and nurture partnerships with top 2W/4W OEMs for embedded insurance use cases Drive VAS adoption at dealer level through bundled service propositions Contracting, Negotiation & Regulatory Interface Negotiate commercial agreements, revenue structures, and co-branded programs Coordinate with regulatory consultants/internal teams for IRDAI alignment Product Ecosystem Strategy Work with Product/Tech teams to define insurance logic flows and user journeys Offer domain inputs to power future-facing, AI-assisted quote and comparison engines Cross-Functional Leadership Act as the partnership and business voice in internal product/feature planning Shape business strategy across go-to-market, monetization, and partner engagement What You Bring 5-10 years of experience in insurance alliances, aggregator partnerships, or InsurTech domains Hands-on understanding of insurance product development, pricing, partner onboarding -APIs, quote architecture, and digital distribution Experience working with POSP models, OEM channels, or automotive insurance Strong relationship building and contract negotiation, stakeholders management capabilities Strategic thinker with a hands-on execution style Ability to translate domain(market) insights into scalable, partner-backed product outcomes Self-driven mindset with the ability to operate independently in a fast-paced environment Preferred (Not Mandatory) Familiarity with AI/ML-led insurance product design or automation frameworks Experience launching or managing POSP platforms or API-based aggregator systems Knowledge of dealership networks, embedded insurance workflows, or after-sales bundling Why Join Us? Shape a key vertical at the forefront of InsurTech innovation in India Collaborate with visionary founders and domain experts from top-tier companies Contribute to a platform that blends machine intelligence with real-world service delivery Influence how millions of Indian drivers and riders experience vehicle protection Enjoy competitive pay + performance incentives + potential equity

About SureDrive Assist We're a fast-growing startup operating at the intersection of automotive mobility services and digital infrastructure. We are building a scalable technology platform that empower seamless service experiences for vehicle owners, channel partners, and enterprise stakeholders. We're looking for a Full Stack / Backend Developer to join our core technology team. This is a foundational engineering role with hands-on ownership across backend services, frontend modules, and cross-platform integrations. Key Responsibilities Develop and maintain backend systems using Node.js, Python, and modern API frameworks Design secure and scalable RESTful APIs and support webhook-driven interactions across internal systems Contribute to web interface components using Next.js, React, or Angular.js (20-30% scope) Work across third-party API integrations, including payments, messaging, CRM, and enterprise systems Build and extend backend infrastructure using tools like NestJS, Kong, or equivalent Manage cloud-hosted data systems including PostgreSQL, MongoDB, Redis, and related services Develop event-driven data workflows and support structured data storage for time-based service events Support backend enablement for analytics pipelines, ML-ready data tagging, or structured scoring logic Ensure system-level support for consent-based logging, privacy workflows, and audit trail compliance (ISO, SOC2) Coordinate with product, operations, and external tech partners for aligned delivery Work with Docker, CI/CD pipelines, and GitHub for efficient build and deployment processes Contribute to modular, decoupled architecture that supports flexible integration with third- party systems and business logic layers Required Skills & Qualifications 2-4 years of backend or full stack development experience (MERN or equivalent stack) Strong hands-on ability in Node.js, Python, REST APIs, and database systems Experience with Redis, event-based systems, and scalable backend architectures Familiarity with Docker, cloud deployment (DigitalOcean or similar), and CI/CD tools Understanding of structured backend design for analytics/automation-ready workflows Working knowledge of frontend tech like Next.js, React, or Angular.js Bonus: Exposure to fintech/InsurTech logic layers, rule engines, or API-first data exchange models Experience working in startup environments with high autonomy and a rapid development cadence Why This Role is Exciting Join the foundational tech team of a rapidly scaling platform Build for real-world usage across high-availability mobility service environments Collaborate with a close-knit leadership, product, and tech ecosystem Shape early-stage systems and influence platform design and reliability Culture & Collaboration Fast-moving, outcome-driven startup team Ownership-focused mindset with zero silos Office-based collaboration in Gurugram HQ Workflow powered by ZOHO, Jira, Slack, GitHub, and cross-functional delivery tools Intrested candidates can share resume on careers@suredriveassist.com with the subject line: Full Stack / Backend Developer Core Systems"