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7 Job openings at Supportio Business Services Private Limited
International Voice Process Agent

Thane West, Thane

0 - 31 years

INR 0.15 - 0.4 Lacs P.A.

Remote

Full Time

We are looking for a highly motivated and enthusiastic International Tele Sales Executive to join our growing team. You will be responsible for making outbound & inbound calls to international customers (primarily in the US markets), promoting our products/services, and closing sales over the phone. Key Responsibilities: Make outbound calls to international customers (B2C/B2B) Promote products and services effectively Generate leads and convert them into successful sales Maintain customer database and follow up on leads Achieve daily/weekly/monthly sales targets Provide excellent customer service and handle objections Report and update daily call logs and feedback Requirements: Excellent English communication skills (verbal and written) Prior experience in international telesales / BPO / call center is preferred Ability to work in night shifts (US time zones) Strong persuasion and negotiation skills Confident, energetic, and target-oriented Basic computer knowledge and CRM handling is a plus

International Sales Trainer

Thane West, Thane

1 - 31 years

INR 0.3 - 0.5 Lacs P.A.

Remote

Full Time

Roles & Responsibilities : 1. Design and develop comprehensive training modules to enhance sales techniques, product knowledge, and customer engagement skills. 2. Facilitate workshops, seminars, and one-on-one training sessions for both new hires and existing sales staff to ensure consistent skill development. 3. Work closely with sales managers to identify training needs, align training objectives with sales goals, and address performance gaps. 4. Stay informed about the latest sales strategies, tools, and best practices to incorporate into training programs. 5. Keep detailed records of training activities, participant progress, and feedback to track development and inform future training initiatives Prerequisite for applying for the position : 1. Are available for full-time in-office employment (Office Location - Thane, Maharashtra) 2. Can work from the office and Can join immediately. Working days : Monday to Friday Shift : Night Shift (8:00 PM – 5:00 AM IST)

International Voice Process Agent

Thane West, Thane

0 - 31 years

INR 0.15 - 0.4 Lacs P.A.

Remote

Full Time

We are seeking a knowledgeable and customer-focused Car Parts Specialist to join our team. The ideal candidate will assist customers in finding the right parts for their vehicles, manage inventory, and ensure smooth operations in the parts department. Benefits: ✅ Team Member Recognition & Rewards – Monthly and annual performance bonuses ✅ Referral Bonuses – Earn rewards for bringing great talent to our team ✅ Competitive Pay – Base salary + performance incentives ✅ Incentives : Weekly and Monthly + Attendance bonus ✅ Career Growth Opportunities – Promotions and development programs ✅ Flexible Work Schedule Options – Work-life balance support Night shift Shift : 8.00 pm to 5.00 am Saturday Sunday fixed off Join our team and grow with us!

Sales Manager

Thane West, Thane

1 - 31 years

INR 0.2 - 0.5 Lacs P.A.

Remote

Full Time

Job Description:- ✅Manage, coach, and mentor a team of telecallers or inside sales agents. ✅Set daily, weekly, and monthly targets for the sales team and ensure timely achievement. ✅Monitor calls and sales activities to ensure quality, productivity, and goal alignment. ✅Design and execute sales strategies for lead generation, conversion, and customer retention. ✅Handle escalations and provide support to close high-value deals. ✅Conduct regular team meetings, trainings, and performance reviews. ✅Track team performance using CRM and prepare daily/weekly sales reports for management. ✅Keep up-to-date with product knowledge, industry trends, and competitor activities. ✅Ensure compliance with company policies, scripts, and call quality standards. Process Description:-We are seeking a knowledgeable and customer-focused Car Parts Specialist to join our team. The ideal candidate will assist customers in finding the right parts for their vehicles, manage inventory, and ensure smooth operations in the parts department.

Sales Trainer

Thane West, Thane

1 - 31 years

INR 4.8 - 6.0 Lacs P.A.

On-site

Full Time

Roles & Responsibilities: Design and implement effective sales training programs within budget limitations that meet the needs of the sales team. Conduct needs assessments to determine training priorities and objectives. Choose the most appropriate training method per case (e.g. on-the-job training, seminars and simulations) Facilitate engaging training sessions and workshops for new hires and existing sales staff. Evaluate the effectiveness of training programs through feedback and performance metrics. Provide on-going training and support to sales representatives to reinforce learned skills. Collaborate with sales leadership to develop tailored training solutions that align with sales strategies. What skills & experience you’ll bring to us: Experience, preferably in the US market. Proven experience in sales training or sales management. Excellent communication skills, both verbal and written. Bachelor's degree in Business, Education, or a related field. Strong knowledge of sales techniques and methodologies. An ability to manage the full training cycle Proficiency in using technology and software for training, such as LMS platforms. Additional certification in training is a plus

International Sales Team Leader

Thane West, Thane

1 - 31 years

INR 4.2 - 6.6 Lacs P.A.

On-site

Full Time

Roles & Responsibilities: Lead a team of inbound and outbound sales agents focused on the US market. Monitor team performance, set daily goals, and ensure KPIs are met. Train, coach, and mentor sales representatives on product knowledge, soft skills, and sales techniques. Handle escalations and assist with complex customer queries or negotiations. Track and report team performance metrics such as conversion rates, call quality, and revenue. Ensure adherence to call quality standards, compliance guidelines, and U.S. process protocols. Motivate the team to achieve individual and group targets through incentives and recognition.

International Voice Process Agent

Thane West, Thane

0 - 31 years

INR 3.6 - 5.4 Lacs P.A.

On-site

Full Time

Roles & Responsibilities: Make outbound calls to prospective customers from international regions Understand customer requirements and pitch suitable products/services effectively Generate leads, follow up with prospects, and close sales over the phone Achieve daily, weekly, and monthly sales targets and KPIs Build and maintain a strong pipeline of potential customers Maintain detailed and accurate records of customer interactions using CRM tools Handle objections professionally and convert interest into sales Provide excellent post-sale customer support and build long-term customer relationships Stay updated with product knowledge, competitor offerings, and market trends

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