Supervisor

Home Centre

2 - 5 years

2 - 4 Lacs

Chennai

Posted:1 month ago| Platform:

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Skills Required

Retail Sales Showroom Sales Team Handling Sales Store Operations Team Leadership Retail Operations Showroom

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Location:

Job Summary:

Showroom Supervisor

Key Responsibilities:

Supervise and lead showroom staff to ensure efficient customer service and sales performance.
Monitor daily activities, manage staff schedules, and ensure attendance and discipline.
Train and motivate sales executives to achieve individual and team targets.
Handle escalated customer complaints or queries in a professional manner.
Ensure merchandise is well-presented, priced correctly, and adequately stocked.
Maintain cleanliness, safety, and visual standards of the showroom.
Monitor inventory levels and coordinate with the backend team for stock replenishment.
Analyze sales data and generate reports to management on a weekly/monthly basis.
Implement promotional strategies and upselling techniques to boost sales.
Ensure compliance with all operational policies and procedures.

Key Skills:

Retail Sales Supervision
Customer Relationship Management
Team Leadership & Staff Management
Showroom Operations
Sales Reporting & Analysis
Visual Merchandising
Inventory Monitoring
Complaint Handling

Desired Candidate Profile:

Proven experience (2 - 6 years) as a team leader or supervisor in a showroom or retail setting.
Excellent communication, interpersonal, and customer service skills.
Goal-oriented with a strong understanding of sales principles.
Ability to handle pressure and multitask effectively.
Proficient in MS Office and basic sales reporting tools.

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