Job Description-Solution Expert Looking for a healthcare sales professional with over 3 years of experience and strong communication skills in both English and Hindi. About Pro-Manage ProManage is a pioneering tech- and AI-based Marketing-as-a-Service platform developed to serve multi-location enterprise clients increase, manage and measure digital engagement opportunities with prospects and customers, leveraging several valuable business and technology partnerships with global leaders such as Google GMB/Chat, Microsoft Bing, Meta WhatsApp/Instagram, Knowlarity Cloud telephony and others. ProManage is an award-winning SaaS platform, recognized by Business World, Indian Business Council, Retail Association of India and e4m. ProManage is also the only platform in its category, listed on G2 with a 4.5/5.0 rating. ProManage has also attracted highly regarded brands as its clients: Bata, Tata Power, Dominos, Cafe Coffee Day, Muthoot Finance, Shriram Finance, Sterling Resorts, Dr. Batra's, Rainbow Children's Hospital, Ujjivan Small Finance Bank, Mahindra Finance, Apollo Pharmacy, Titan, DHL and more. ProManage is developed using advanced technologies, design thinking, continuous discovery, agile development and product management methodologies. The cross-functional ProManage team uses integrated customer-centric product-led marketing and growth paradigms designed to attract and retain targeted customers, maximizing life-time value and minimizing customer acquisition efforts and costs. ProManage is developed and offered by Sulekha, one of India’s largest digital business and consumer brands that has transformed local services ecosystem through an AI-based need fulfillment and monetization platform that generates millions of qualified, parameterized service requests to local service SMBs every day in 40 cities. ProManage aspires to be the dominant, industry-leading and technologically the most sophisticated marketing SaaS platform in India with 500+ enterprise customers in the next two years. ProManage and Sulekha have three of the most well-regarded firms as its investors: Norwest Venture Partners (Palo Alto, US), Mitsui (Tokyo), and GIC (sovereign wealth fund of Singapore). Job Description & Expectations We are seeking a dedicated and knowledgeable individual to join our team. The ideal candidate will excel in customer interaction, product demonstration, and analysis. The role involves explaining SEO analytic reports, assisting with customer onboarding, and identifying key success factors in various categories. A deep understanding of our product and the ability to effectively communicate its features to customers is essential. Responsibilities: Profile Diagnostic Report Explanation: o Explain the Current SEO Analytic Report to customers in a clear and comprehensive manner. o Address and clarify any doubts or questions the customers may have about the report. o Provide insights and recommendations based on the analysis to help customers understand their current SEO standings.  Onboarding Expert: o Assist new customers in understanding the subscription charges and the value they are receiving. o Guide customers through the onboarding process, ensuring a smooth transition and setup. o Provide ongoing support to new customers to help them get started with our services efficiently.  Analysis: o Conduct thorough analyses of different categories to identify key factors that contribute to success. o Utilize analytical skills to interpret data and provide actionable insights. o Continuously monitor and assess the effectiveness of strategies and make recommendations for improvement.  Product Knowledge and Demonstration: o Gain a deep understanding of our product, including its features, benefits, and applications. o Conduct product demonstrations for customers, showcasing the product’s capabilities and advantages. o Stay updated on product developments and updates to ensure accurate and current information is provided to customers. Key Skills:  Strong and effective communication skills, capable of conveying complex information in an understandable manner.  Basic understanding of digital marketing principles and practices.  Ability to manage and prioritize multiple projects simultaneously, ensuring timely and successful completion.  1-2 years of relevant experience in a similar role. Qualifications:  Proficiency in English, Hindi, and Tamil, with strong communication and convincing skills in all three languages.  Excellent presentation skills, with the ability to engage and persuade an audience. Strong analytical skills, with the ability to interpret data and provide meaningful insights.  Proficiency in Microsoft Excel and PowerPoint, with the ability to create and present reports and presentations.  Knowledge of the healthcare industry, with an understanding of its unique challenges and opportunities. Additional Requirements:  A proactive and self-motivated approach to work, with a focus on continuous learning and improvement.  Ability to work collaboratively in a team environment, while also being capable of working independently.  Customer-focused mindset, with a commitment to delivering exceptional service and support.

Company Description Sulekha is India’s leading digital mobile platform for expert services, matching millions of consumers with service professionals across various categories in numerous cities. The platform focuses on expert services related to Home, Life, and Self, providing a technology-driven matchmaking platform for personalized user needs. Role Description This is a full-time on-site role for a Key Account Sales Manager located in Mumbai. The Key Account Sales Manager will be responsible for managing key accounts, driving sales, providing excellent customer service, and maintaining effective communication with clients. Qualifications Minimum of 3+ yrs of experience in Sales and Account Management skills it's an individual contributor role Experience in Handling Enterprise Sales Account Customer Service and Communication skills Experience in managing key accounts Ability to build and maintain client relationships Excellent negotiation and problem-solving abilities Strong organizational and time management skills Bachelor's degree in Business Administration or related field Show more Show less

ABout Sulekha Sulekha is India’s leading digital platform for expert services, intelligently connecting millions of users with over 300,000 verified service professionals across 2200+ cities and 1100+ categories . Powered by AI/ML-driven matchmaking , dynamic pricing engines, and a mobile-first experience, Sulekha is transforming how people find and engage with local service providers—from interior designers and personal trainers to tax consultants, caterers, and tutors. With 50 million+ service requests annually , Sulekha operates at massive scale, supported by a proprietary tech stack, real-time analytics, and a robust operations backbone. Our platform is fuelled by 5M+ data points daily , enabling personalized service discovery, operational efficiency, and marketplace trust. As we tap into India’s $2 trillion services economy , our teams across engineering, business operations, and marketing work closely to deliver growth—both for consumers seeking reliable services and for professionals looking to scale their businesses. Whether it's through cutting-edge product development, intelligent lead generation, or curated onboarding, Sulekha is a place where innovation meets impact. Join us and be part of a purpose-driven team shaping the future of local services in India. Job Summary: We are seeking a highly motivated and results-driven Sales Pro to join our dynamic sales team. In this role, you will be responsible for identifying, negotiating, and closing corporate deals with a focus on long-term partnerships. Your ability to scope the market, understand client needs and build relationships will be key to driving revenue growth and expanding our market presence. Key Responsibilities: Prospecting and Lead Generation: Identify and target potential corporate clients through research, networking, and outreach. Client Engagement: Build and maintain strong relationships with key decision-makers, understanding their needs and presenting tailored solutions. Negotiation and Closing: Lead negotiations for corporate deals, ensuring favourable terms while addressing client concerns and closing contracts effectively. Market Analysis: Conduct market research to identify trends, competitive positioning, and opportunities for new business. Collaboration: Work closely with marketing, product, and customer service teams to ensure a cohesive approach to client engagement and service delivery. Sales Strategy Development: Contribute to the development of sales strategies and campaigns to achieve corporate sales targets. Performance Tracking: Monitor sales performance metrics, providing regular reports and insights to management. This is an individual contributor role requiring self-motivation and accountability. Candidates must be comfortable making a minimum of 120 cold calls per day. Willingness to work in both field sales and inside sales environments is essential. Experience in enterprise sales is a strong advantage. Account Management: Provide ongoing support and relationship management for existing corporate clients, ensuring their needs are met and identifying opportunities for upselling. Strong communication, persistence, and a results-driven mindset are key to success in this role. Qualifications: Master's degree in business, Marketing, or a related field. Background in Engineering a plus 5+ years of experience in corporate sales, B2B sales, B2C sales, or a related field. Proven track record of achieving sales targets and closing high-value deals. Excellent negotiation, communication, and interpersonal skills. Strong analytical skills with the ability to understand market dynamics and client needs. Proficiency in CRM software and Microsoft Office Suite. Ability to work independently and as part of a team in a fast-paced environment. English, Hindi and Marathi is Manadatory. Opportunity: This is a significant career enhancing opportunity that will place you among achievers in a fast-growing company and industry. You will work among not just your sales peers but also with your colleagues in Product and Technology as part of a cohesive, high-performance organisation. Your total compensation will be top-notch. You will have phenomenal opportunities for personal and professional growth. Show more Show less

Customer Service Executive Job Description Summary: Looking for Customer Service Executives to handle calls, emails, chats, and social media messages. You will help customers, solve problems, and keep records updated. Must be open to working in rotational shifts. EXP: 1+ Years Responsibilities: Talk to customers via phone, email, chat, or social media. Solve issues quickly and record details in the system. Meet daily and team performance goals. Ensure high customer satisfaction. Requirements: Bachelor's degree (preferred). Customer service experience. Good communication and problem-solving skills. Fluent in Hindi, Telugu, Tamil (or) Hindi, Tamil and Kannada. Basic knowledge of CRM and social media tools.

About Pro-Manage: Pro-Manage is a pioneering tech- and AI-based Marketing-as-a-Service platform developed to serve multi-location enterprise clients increase, manage, and measure digital engagement opportunities with prospects and customers, leveraging several valuable business and technology partnerships with global leaders such as Google GMB/Chat, Microsoft Bing, Meta WhatsApp/Instagram, Knowlarity Cloud telephony and others. Pro-Manage is a powerful and sophisticated marketing SaaS platform that has attracted highly regarded brands as its clients: DHL, Apollo Pharmacy, Lighthouse Learning, Eurokids, GoColors, Shriram Finance, Muthoot Finance, Sterling Resorts, City Union Bank, FedFina, and CADD Center. Pro-Manage is developed using advanced technologies, design thinking, continuous discovery, agile development, and product management methodologies. The cross- functional Pro-Manage team uses integrated customer-centric product-led marketing and growth paradigms designed to attract and retain targeted customers, maximizing life-time value and minimizing customer acquisition efforts and costs. Pro-Manage is developed and offered by Sulekha, one of Indias largest digital business and consumer brands that has transformed local services ecosystem through an AI-based need fulfilment and monetization platform that generates millions of qualified, parameterized service requests to local service SMBs every day in 40 cities. Pro-Manage aspires to be the dominant, industry-leading and technologically the most sophisticated marketing SaaS platform in India with 500+ enterprise customers in the next two years. Pro-Manage and Sulekha have three of the well-regarded firms as its investors: Norwest Venture Partners (Palo Alto, US), Mitsui (Tokyo), and GIC (sovereign wealth fund of Singapore). Job Description & Expectations We are looking for a dedicated content writer to create content for the 65,000+ SMEs and Enterprise customers of Sulekha to achieve tangible business outcomes, which includes product descriptions, services descriptions, business descriptions, and regular weekly posts on events/offers/discounts/new launches/updates, etc. The content writer's responsibilities include evaluating analytics to adjust content as needed and regularly updating these descriptions for all the businesses. The candidate should also be able to follow editorial guidelines when creating content. The candidate is required to keep abreast of the latest SEO techniques and should be able to contribute to the development of strategies that will increase user engagement and deliver value to our customers. He/she will closely work with paid customers of Sulekha to achieve the desired goals of Sulekha. Pro-Manage Enterprises & Boost - Content Operations: a. Work on profile content of all existing and new customers of Sulekha who want to enhance their presence in Google, Bing, and others as we add on. b. Work closely with social management teams to deliver customer value– besides working closely with customer a. Closely work with the internal and other cross-functional teams including the central design team, central keyword research team and marketing teams to deliver value. b. Conducting in-depth research on industry-related segment in order to develop original content. c. Developing content for product descriptions, services descriptions, business descriptions, and regular weekly posts on events/offers/discounts/new launches/updates, etc. d. Assisting the operations team in developing content for the Promanage campaigns. e. Proofreading content for errors and inconsistencies. f. Editing and polishing existing content to ensure value delivery for the customers g. Conducting keyword research and using SEO best practices to increase traffic to Promanage profiles h. Creating compelling Product & Post Titles that will capture the attention of the target audience. i. Identifying customers’ needs and recommending new content to address gaps in the Promanage customer profiles Education, Professional and Personal Attributes Bachelor's degree in communications, marketing, English, journalism, or related field. Proven content writing or copywriting experience. Working knowledge of content management systems Proficient in all Microsoft Office applications A portfolio of published articles Excellent writing and editing skills The ability to work in a fast-paced environment The ability to handle multiple projects concurrently Training on Sulekha ProManage will be given extensively. Positive, initiative driven and passionate about digital marketing Result oriented, entrepreneurial and self-motivated Ambitious and flexible Other aspects Reporting to Manager/Sr Manager Must be based out of Chennai with no travel involved All days of working in office – no WFH envisaged as of now

Job Title: Tele Sales / Inside Sales Representative (Night Shifts) Location: Chennai (India-based, working in US hours) Job Type: Full-time Department: Sales / NRI / LS Job Summary: As a Digital Presence Consultant, you will own the full revenue cycle for our Marketing-as-a-Service platform: prospecting US-based small and mid-sized businesses, running value-driven product demos, closing subscription deals, and guiding each new customer through a five-day “Red-Carpet” onboarding that activates their website, listings, social channels and review management. Success is measured by new Monthly Recurring Revenue, speed-to-go-live, early-life adoption, and net retention. The role demands strong consultative-selling skills, solid grasp of local SEO and digital presence tools, disciplined CRM usage, and the flexibility to work US night-shift hours. Required Skills & Competencies Consultative & Value-Based Selling – ability to translate pain points into quantified ROI. Digital-Marketing Fluency – working knowledge of local SEO, Google Business Profile, listings management, social publishing, reviews, basic web analytics. Product Demonstration – confident with Zoom/Teams, screen-share, interactive walkthroughs. Onboarding / Project Management – organise tasks, assets, and milestones to deliver a 5-day go-live. Negotiation & closing – proven track record beating quota in a SaaS or Marketing-Tech environment. CRM Discipline – Pipeline hygiene is non-negotiable. Communication – C-level articulation in English plus fluency in at least one Indian language (Hindi, Tamil, Telugu, Gujarati, etc.) Adaptability & Self-Drive – comfort with night shifts, US holiday calendar, and a fast-iterating playbook. Key Responsibilities: Make outbound calls to potential customers in the US. Generate new business leads by identifying prospects and qualifying them. Engage with customers through phone calls, emails, and messaging to understand their requirements and propose solutions. Explain Sulekha’s platform offerings and benefits effectively to close sales. Follow up on leads generated through various sources, including marketing campaigns, referrals, and inbound queries. Maintain and update the CRM system with accurate information on customer interactions, sales status, and opportunities. Meet or exceed sales targets and KPIs. Work closely with the sales team to ensure smooth handover of customer accounts and provide timely updates on progress. Maintain knowledge of Sulekha’s products, services, and industry trends to better assist customers. Multilingual abilities are a plus, as you will work with diverse customers. Qualifications: Proven experience in tele sales or inside sales, preferably in a B2B or event ticketing environment. Excellent verbal and written communication skills. Comfortable working in night shifts (aligning with US time zone). Ability to handle objections and rejections professionally. Strong negotiation and closing skills. Ability to multitask and manage time efficiently. Familiarity with CRM software and sales tools is a plus. Multilingual abilities (English, Hindi, Tamil, Punjabi, etc.) are highly preferred. Self-motivated with a goal-oriented attitude. What We Offer: Competitive base salary + uncapped commission (₹ + US-$ component) Night-shift allowance & health benefits Structured 4-week ramp programme: product mastery, discovery framework, demo certification Clear career ladder to Senior AE / Team Lead / Customer Success Manager Opportunity to shape the go-to-market motion for a newly acquired, high-growth platform