Posted:3 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

A steward in the context of hospitality or event management typically takes on various roles and responsibilities to ensure smooth operations.

1. Guest Service & Interaction:

  • Greet guests warmly and professionally.
  • Attend to guest needs, ensuring they have everything they need during their stay or event.
  • Address and resolve any guest complaints or concerns promptly.

2. Housekeeping and Cleanliness:

  • Set up tables, chairs, and other equipment for events or dining.
  • Assist with the cleaning and resetting of the dining area after meals or events.

3. Serving Food & Beverages:

  • Serve food and beverages to guests in a timely and polite manner.
  • Monitor guest satisfaction with food and drink offerings.
  • Assist with food preparation, depending on the role (in some places, stewards may help with plating or basic food prep).

4. Event Setup:

  • Set up and decorate tables, chairs, and other equipment for events, ensuring all is arranged to the client’s specifications.

5. Stock Management:

  • Maintain stock levels of food, beverages, linens, and other supplies.
  • Ensure proper storage of items in kitchens, bars, or storerooms.
  • Assist in receiving deliveries and ensuring that everything is properly stored.

6. Health & Safety Compliance:

  • Ensure food hygiene standards are met, including proper food storage and handling.
  • Follow safety procedures, including cleaning up spills or broken items to prevent accidents.
  • Adhere to health regulations in food service areas.

7. Communication & Teamwork:

  • Communicate effectively with kitchen staff, event coordinators, and other team members.
  • Work collaboratively with others to ensure smooth operation during events or shifts.
  • Provide feedback on guest experience or operational issues to management.

8. Laundry & Linen Management:

  • Wash, dry, fold, and store linens, towels, and other textiles.
  • Ensure cleanliness and availability of necessary linens for service.

Job Type: Full-time

Pay: From ₹20,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Experience:

  • total work: 5 years (Preferred)

Work Location: In person

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