Providing information and guidance: Explain visa types, eligibility criteria, and application procedures. Document preparation: Help gather and organize required documents for the visa application. Application assistance: Guide applicants through the application form, ensuring accuracy and completeness. Staying updated: Keep abreast of changes in immigration laws and policies. Following up on applications: Monitor the status of applications and provide updates to applicants. Sales and marketing: Some roles may involve prospecting for new clients and promoting visa services. Coordinating with universities/institutions: If working in a study abroad context, counselors might coordinate with universities and institutions. Training and workshops: Attend university training and workshops to stay informed about changes in requirements.

Knowing all the details of the product or service offerings. Regularly updating and obtaining the lists of individual contact details. Meet and exceed sales target set by the organization. Stay updated with market trends to better serve customers. Identify customer needs and provide solutions through the company’s products and services Build and maintain positive relationships with future prospects. Bringing clarification to the progress and performance-related expectations by conducting regular meetings. Conducting each function with the utmost respect, regardless of the behavior of the other. Keep record of every customer interaction and sales activities.

Counseling and Information: Providing expert advice and guidance to clients on various visa options, eligibility criteria, and application procedures. Document Management: Assisting clients in gathering, organizing, and preparing all necessary documents for their visa applications. Application Assistance: Helping clients complete visa application forms accurately and efficiently. Submission and Follow-up: Ensuring timely and accurate submission of visa applications and tracking their progress. Compliance: Making sure clients adhere to all visa regulations and requirements. Staying Updated: Maintaining a thorough understanding of current immigration laws, policies, and procedures. Client Communication: Effectively communicating with clients, immigration authorities, and other relevant parties throughout the process. Additional Responsibilities: Sales and Marketing: In some roles, visa counselors may also be involved in promoting services, generating leads, and achieving sales targets. Record Keeping: Maintaining accurate and organized records of client interactions and application progress. Administrative Tasks: Handling administrative duties related to visa applications, such as filing, scanning, and data entry. Representing Universities/Institutions: In some cases, visa counselors may represent educational institutions and assist students with their study abroad applications. Training and Mentoring: Training and mentoring junior staff members, as well as attending relevant workshops and training sessions.