We’re Hiring: Head of Operations – Healthcare & Tech Academy Drive the Operations Behind India's Next Big Career-Focused Training Brand We’re building a next-generation training academy focused on Healthcare careers and modern tech-driven skill development . Our programs are designed to create job-ready professionals across Medical Coding Basic Healthcare BPO Tech Skills – Python, Web Development, AI/ML Soft Skills & Communication Training We’re looking for a Head of Operations who can take full ownership of the backend engine — from trainer coordination to student lifecycle, team alignment to performance tracking. Your Responsibilities: Oversee end-to-end operations of all training verticals (Healthcare, Tech, Soft Skills). Manage trainers, batches, student onboarding , live class delivery, and feedback loops. Coordinate with counselors, sales, marketing , and student support teams. Monitor and track admissions, revenue, trainer payments , and academic KPIs. Ensure a seamless student journey: onboarding → learning → placement support. Build SOPs, implement automation (CRM, WhatsApp, follow-up workflows). Work directly with the Founder to scale operations and quality across cities or online platforms. What We’re Looking For: 3–5 years of experience in operations in EdTech, Medical Coding training, or Skill-based Coaching. Familiar with training flow for Medical Coding, BPO, or Healthcare KPO operations. Strong business and people management mindset. Proficient in Google Sheets, CRM tools, dashboards, automations (Zapier/WhatsApp). Able to take ownership, build systems, and lead cross-functional teams. Bonus: Exposure to tech + healthcare training environments is a big plus. Location: Chennai KK Nagar West What’s in It for You: Core leadership role in a fast-scaling academy Competitive pay + performance incentives Option to grow into COO / Business Head Work directly with the founder from Day 1 Help transform careers in healthcare & tech across tamilnadu #hiring #operationshead #medicalcoding #healthcarebpo #edtech #skillacademy #chennai #startupjobs #careertraining #academyops #leadershiproles Show more Show less

Job Summary We are looking for a dynamic and knowledgeable AI & Machine Learning in Healthcare Trainer to deliver a 3-month career-oriented training program. The ideal candidate will possess strong expertise in machine learning, clinical data analytics, and visualization tools like SQL, Power BI, and Tableau, with hands-on experience in real-world healthcare environments. Key Responsibilities • Deliver structured training on AI/ML concepts applied to healthcare, including real datasets and use cases • Teach practical hands-on labs using Python (NumPy, Pandas, Scikit-learn, TensorFlow/PyTorch) • Introduce learners to healthcare data analysis using SQL, Power BI, and Tableau • Cover applications such as predictive analytics, medical imaging AI, EHR NLP, and disease modeling • Guide learners through data extraction, cleaning, and visual storytelling from healthcare datasets • Discuss ethical and legal challenges in AI, including bias mitigation, HIPAA, and GDPR • Evaluate student progress, provide feedback, and support capstone projects • Update training materials based on healthcare tech advancements and student needs Required Skills & Knowledge Category Skills & Tools AI/ML Fundamentals Regression, classification, clustering, model evaluation Programming Python, NumPy, Pandas, Scikit-learn, TensorFlow or PyTorch Data Handling Healthcare datasets (MIMIC, HL7/FHIR, claims data), data wrangling, cleaning NLP in Healthcare Text preprocessing, spaCy, BioBERT, cTAKES SQL & Databases Writing queries, joins, data aggregation, healthcare-specific schemas Power BI & Tableau Data modeling, interactive dashboards, storytelling with healthcare KPIs Teaching & Communication Ability to simplify technical content, present with clarity, use visual examples Preferred Qualifications • Master’s in Data Science, Computer Science, Bioinformatics, or related field • Prior teaching, mentoring, or curriculum development experience • Certifications in Tableau, Power BI, TensorFlow, or Google AI (preferred) What We Offer Competitve salary based on experience