Site Reliability Engineer

• You are experienced with infrastructure as code practices
• You consistently use your programming skills to automate tasks
• You are comfortable working in a CLI environment
• You think of software and infrastructure coming together to form a larger system
• You dig deep into incidents/problems and come up with unique solutions
• You are enthusiastic about learning new technologies and spreading your knowledge
• You battle ruthlessly to fix whats broken and protect the customer experience
• You are compelled to leave a situation better than you found it

Your work as an SRE at Bottomline will involve:

• Increasing the observability of our various applications, services, and infrastructure using:
• Open Telemetry
• Grafana eco-system (Grafana, Loki, Mimir, Tempo)
• Fluentd
• Automating our applications and infrastructure using:
• Terraform
• Kubernetes
• Puppet
• Creating CI/CD pipelines for these services using:
• Gitlab
• ArgoCD
• Kustomize
• Working with our Product teams and helping them capture the user experience in SLOs
• Reducing the impact of service disruptions through our incident, problem, change management programs

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