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7 Job openings at Shield Autoglass
About Shield Autoglass

Shield Autoglass provides auto glass repair and replacement services across various locations, focusing on customer satisfaction and quality service.

Center Manager

Chennai, Coimbatore, Bengaluru

2 - 7 years

INR 3.0 - 4.0 Lacs P.A.

Work from Office

Full Time

Role Description This is a full-time on-site role for a Center Manager. The Center Manager will be responsible for the day-to-day tasks such as managing and guiding center staff, ensuring customer satisfaction, developing business strategies, maintaining budgets and inventory, scheduling appointments, and ensuring operational efficiency. The Center Manager will also be responsible for handling customer complaints and supervising the repair and installation process. Role & Responsibilities Achieve Sales Target Ensure Profitability Centre Expense within budgets Ensure NPS Target Resolution of customer complaints Adherence of centre SOP Monitoring and Reporting market trends Qualifications Strong leadership and management skills Excellent problem-solving and decision-making skills Ability to work under pressure and handle customer complaints professionally Bachelor's degree or equivalent 2-3+ years Experience in the automotive industry or service industry is preferred

Cluster Sales Manager

Noida, Delhi / NCR

5 - 9 years

INR 3.0 - 5.0 Lacs P.A.

Work from Office

Full Time

reportingLocations : Noida/Delhi About the Job Company Description Shield Autoglass Limited, also known as AIS Windshield Experts, is the first and only network of specialized repair and replacement centers for automotive glass in India. The company is a subsidiary of ASAHI INDIA GLASS LIMITED, the largest integrated glass company in India. AIS Windshield Experts has a network of 100+ service centers spread across 50+ cities in India. Role Description This is a full-time on-site role for a Cluster Manager. The Cluster Manager will be responsible for the day-to-day tasks such as managing and guiding center /Stores staff, Handling Multiple Stores/ outlets , Handling Team, Leading Team, Visiting Local Market, Visiting Allocated Stores for Audit, Preparing sales Reports ensuring customer satisfaction, developing business strategies, maintaining budgets and inventory, scheduling appointments, and ensuring operational efficiency. The Cluster Manager will also be responsible for handling customer complaints and supervising the repair and installation process. Role & Responsibilities Achieve Sales Target Handling Multiple stores or Outlets, 2 to 4 Stores Handling Team Leading & Team Handling Visiting allocated stores Stores Audit Preparing sales Reports / MIS Ensure Profitability Centre Expense within budgets Ensure NPS Target Resolution of customer complaints Adherence of centre SOP Monitoring and Reporting market trends Open for local Traviling Qualifications Strong leadership and management skills Excellent problem-solving and decision-making skills Ability to work under pressure and handle customer complaints professionally Bachelor's degree or equivalent Minimum 4+ years experience in the automotive / Telecom/ Retail industry or service industry is preferred

Center Manager/Store Manager-Pan India

Chennai, Bengaluru, Delhi / NCR

2 - 7 years

INR 2.5 - 3.5 Lacs P.A.

Work from Office

Full Time

#Hiring for Centre Manager at AIS Windshield Experts Locations : Bangalore, Mysore, Coimbatore, Chennai, Delhi/NCR About the Job Company Description Shield Autoglass Limited, also known as AIS Windshield Experts, is the first and only network of specialized repair and replacement centers for automotive glass in India. The company is a subsidiary of ASAHI INDIA GLASS LIMITED, the largest integrated glass company in India. AIS Windshield Experts has a network of 100+ service centers spread across 50+ cities in India. Role Description This is a full-time on-site role for a Center Manager. The Center Manager will be responsible for the day-to-day tasks such as managing and guiding center staff, ensuring customer satisfaction, developing business strategies, maintaining budgets and inventory, scheduling appointments, and ensuring operational efficiency. The Center Manager will also be responsible for handling customer complaints and supervising the repair and installation process. Role & Responsibilities Achieve Sales Target Ensure Profitability Centre Expense within budgets Ensure NPS Target Resolution of customer complaints Adherence of centre SOP Monitoring and Reporting market trends Qualifications Strong leadership and management skills Excellent problem-solving and decision-making skills Ability to work under pressure and handle customer complaints professionally Bachelor's degree or equivalent 2+ years Experience in the automotive industry or service industry is Preferred Skils Sales

Cluster Sales Manager

Ahmedabad, Vadodara, Gujarat

3 - 8 years

INR 3.0 - 5.0 Lacs P.A.

Work from Office

Full Time

reportingLocations : Gujarat About the Job Company Description Shield Autoglass Limited, also known as AIS Windshield Experts, is the first and only network of specialized repair and replacement centers for automotive glass in India. The company is a subsidiary of ASAHI INDIA GLASS LIMITED, the largest integrated glass company in India. AIS Windshield Experts has a network of 100+ service centers spread across 50+ cities in India. Role Description This is a full-time on-site role for a Cluster Manager. The Cluster Manager will be responsible for the day-to-day tasks such as managing and guiding center /Stores staff, Handling Multiple Stores/ outlets , Handling Team, Leading Team, Visiting Local Market, Visiting Allocated Stores for Audit, Preparing sales Reports ensuring customer satisfaction, developing business strategies, maintaining budgets and inventory, scheduling appointments, and ensuring operational efficiency. The Cluster Manager will also be responsible for handling customer complaints and supervising the repair and installation process. Role & Responsibilities Achieve Sales Target Handling Multiple stores or Outlets, 2 to 4 Stores Handling Team Leading & Team Handling Visiting allocated stores Stores Audit Preparing sales Reports / MIS Ensure Profitability Centre Expense within budgets Ensure NPS Target Resolution of customer complaints Adherence of centre SOP Monitoring and Reporting market trends Open for local Traviling Qualifications Strong leadership and management skills Excellent problem-solving and decision-making skills Ability to work under pressure and handle customer complaints professionally Bachelor's degree or equivalent Minimum 4+ years experience in the automotive / Telecom/ Retail industry or service industry is preferred

Customer Care Executive (Voice Process)Tamil Speaking

Gurugram

1 - 4 years

INR 1.5 - 3.0 Lacs P.A.

Work from Office

Full Time

Only Tamil language Experience candidates apply Company Description Shield Autoglass Limited, also known as AIS Windshield Experts, is the first and only network of specialized repair and replacement centers for automotive glass in India. The company is a subsidiary of ASAHI INDIA GLASS LIMITED, the largest integrated glass company in India. AIS Windshield Experts has a network of 100+ service centers spread across 50+ cities in India. About the Job Customer inquiries: Handle customer inquiries by phone, email, chat, or other methods Customer needs: Identify and address customer needs to ensure satisfaction Product information: Provide answers to questions about products, pricing, and availability Customer complaints: Investigate and resolve customer complaints Customer feedback: Pass customer feedback on to the product or sales team Customer records: Maintain a database of customer information Communication: Follow company guidelines and procedures for communications Sales targets: Meet customer-service department sales targets Process documents: Process documents like applications, forms, and custom requests Follow-ups: Conduct follow-ups to ensure issues are resolved Escalations: Identify and escalate customer requests to managers when there's a complex issue

HR Recruiter

Gurugram

2 - 5 years

INR 2.75 - 3.5 Lacs P.A.

Work from Office

Full Time

We are looking for a proactive and dedicated HR Recruiter to join our Human Resources team. The ideal candidate will be responsible for managing the full recruitment cycle, from sourcing and attracting talent to interviewing and onboarding new hires. This role requires strong communication skills and a keen eye for identifying the best candidates to meet our organizational needs. Key Responsibilities: Screen resumes and applications and conduct initial interviews to assess qualifications and cultural fit. Coordinate and schedule interviews with hiring managers. Manage the offer process, including salary negotiation and documentation. Build and maintain a strong pipeline of qualified candidates for current and future openings. Ensure a positive candidate experience throughout the recruitment process. Maintain recruitment metrics and generate regular reports on hiring progress. Requirements: Bachelor's degree in Human Resources, Business Administration, or a related field. Proven experience as an HR Recruiter or in a similar role. Excellent communication and interpersonal skills. Ability to multitask and manage time effectively. Proficiency in MS Office (Word, Excel, PowerPoint). Position Title: HR Recruiter Location: MG Road, Gurgaon Experience: Min 2 Years Salary: Upto 3 LPA Prefreed Immideate joiner Interested Candidate, share your resume at careers@windshieldexperts.com

Purchase Officer/Sr.Officer

Gurugram

3 - 6 years

INR 4.0 - 6.0 Lacs P.A.

Work from Office

Full Time

#Hiring for Purchase Officer/Sr Officer at AIS Windshield Experts Job Location- Gurgaon Purchase &SCM Base LocationThe role is expected to work from office regular basiss.Role Description Inventory Planning & Control , Procurement of Products /Services other than Glass, VendorPayment. Role purpose:Inventoryy Control , Procurement of Non Glass items, VendorPayment. Responsibilities: KRA (Key Result Areas) KPI (Key Performance Indicators)Procurement Centralized Procurement of Non Glass Items 1. Ensure delivery of non glass items as per required date and time - both qty and timely delivery 2. Ensure delivery of other items within agreed TAT. 4. Dispatch of Tools/Uniforms to Centres as per defined TAT 5. Procurement of material within budgeted price - ensure COGS within budget. 6. Development of alternate sources of materialCentralized Procurement of Capex Items Centralized Procurement of Office Supplies & other servicesInventory Control Monitoring & reporting of inventory of all items as per inventory norms 1. Monthly stock reconciliation by 10th of every month. 2. Ensure inventory of non-glass products within defined inventory norms 3. Reporting of glass inventory and ensuring that those are within defined inventory norms Stock reconciliation Resolve variation in coordination in concerned partiesGRN Timely GRN Completion by Centre 1. Monthly closing of GRN by 5th of every monthReceiving of GRN from all Centre at HO & submission to Accounts. Resolve pending GRN Issue from Centre /Accounts. Vendor PaymentPrepare all Vendor Payment. 1. Ensure vendor reconciliation in co-ordination with F&A as per defined frequency. 2. Ensure timely release of vendor payments. 3. Resolve outstanding issues of vendors w.r.t. payments Coordination with Accounts for Vendor Reconciliation .Resolve account concern for urgent / regular vendor payment. MISPreparing MIS on Inventory Variation, Fill Rate for Non Glass Procurement , Delay Vendor Payment after credit days, delay in GRN from Centre Submit Weekly MIS on Every Friday. REQUIREMENTSKnowledge Good Inventory / Procurement KnowledgeExperience & Package1-3 years of Stores Experience with 30 to 32 thousand CTC monthlySkillsProficiency of MS Office/ExcelQualificationGraduatetStrong Communication SkillsShould have handled inventory of more than 1000 SKUINTERACTION

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Shield Autoglass

Shield Autoglass logo

Shield Autoglass

Automotive Glass Services

Anytown

50 Employees

7 Jobs

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