SERVICE CO-ORDINATOR

URGENTLY REQUIRED FEMALE SERVICE CO-ORDINATORS WITH EXPERIENCE IN KITCHEN EQUIPMENTS FIELD

JOB ROLE

A service coordinator manages and organizes service-related activities, acting as a liaison between clients and service teams to ensure smooth operations and customer satisfaction. They schedule appointments, manage resources, and handle client communications, contributing to efficient service delivery and positive client relationships.

Scheduling and Coordination:Organizing and scheduling service appointments, optimizing resource allocation, and ensuring timely completion of tasks.

Client Communication: Serving as the primary point of contact for clients, addressing inquiries, resolving issues, and providing updates.

Team Collaboration: Working with technicians and other team members to facilitate seamless service delivery.

Essential Skills:

• Communication Skills: Excellent verbal and written communication, active listening, and interpersonal skills.
• Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain accurate records.
• Problem-Solving Skills: Ability to identify and resolve issues, think critically, and make sound decisions.
• Computer Literacy: Proficiency in using computer software, including databases, scheduling tools, and communication platforms.
• Customer-Centric Mindset: A focus on providing excellent customer service and building positive relationships.
• Teamwork and Collaboration: Ability to work effectively with others to achieve common goals.
• Adaptability: Ability to adjust to changing situations and learn new technologies.

Job Types: Full-time, Permanent

Pay: ₹13,000.00 - ₹16,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Work Location: In person