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Service Advisor

2 - 31 years

1 - 2 Lacs

Posted:1 month ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Greet and consult with customers about their vehicle concerns Assess the vehicle’s condition and advise on necessary services or repairs Prepare detailed repair orders with descriptions of problems, repairs needed, and associated costs Coordinate with auto technicians to ensure repairs are done accurately and in a timely manner Explain technical automotive information to clients in understandable terms Follow up with customers to gauge satisfaction with services and to foster customer loyalty Handle customer complaints professionally, resolving issues where possible Stay updated with the latest automotive technologies and best practices Assist with billing procedures and process payments

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