Senior Operations Manager

12 - 16 years

16 - 18 Lacs

Posted:2 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We need someone who already has the skills to even call themselves a Senior Operations Manager! Inother words, someone who has at least 3 years of related working experience, preferably someone who has experience in being a Senior Manager/Director specializing in BPO Operations and Management or equivalent. We need someone who has handled at least 600 FTEs. Someone with strong computer skills, especially in using MS Office applications and Google applications. We need someone whos responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. So definitely someone with excellent verbal and written communication and customer service skills. We need someone who can multitask and work in a fast-paced high-stress environment Someone who can lead and is great in analyzing situations and data. Someone who has the ability to build productive business relationships with clients. Someone who has strong organizational, analytical and managerial skills. Lastly, we need someone who possesses a professional, courteous, and resilient attitude.

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