Senior Executive - Claims & Settlement

Job Description

Job Overview: We are looking for a person who has possesses understanding in the insurance industry, including premium, claims, reserves, and treaty types, with strong accounting knowledge. Key Responsibilities Claim Intake and Assessment: Receiving and logging new claims, verifying policy details, and assessing the validity of the claim based on policy conditions. Information Gathering: Collecting necessary information and documentation from claimants, witnesses, and other relevant parties, including photographs, reports, and financial records. Liaison: Maintaining communication with claimants, solicitors, loss adjusters, and other professionals involved in the claim process. Documentation and Reporting: Maintaining accurate records of all claim-related activities, preparing reports, and ensuring compliance with company procedures and regulations. Customer Service: Providing excellent customer service to claimants throughout the claim process, addressing their inquiries and concerns. Fraud Detection: Identifying and investigating potential fraudulent claims. Compliance: Ensuring compliance with all relevant regulations and guidelines, including those set by the Financial Conduct Authority (FCA). Required Skills and Qualifications: Communication Skills: Excellent verbal and written communication skills for interacting with various parties. Analytical Skills: Ability to analyze information, assess claims, and make informed decisions. Organizational Skills: Ability to manage a large workload, prioritize tasks, and meet deadlines. Customer Service Skills: Ability to provide excellent customer service and build rapport with claimants. Knowledge of Insurance: Understanding of insurance principles, policy wording, and claims handling procedures. Attention to Detail: Ability to pay close attention to detail when reviewing documents and assessing claims. Problem-Solving Skills: Ability to identify and resolve issues that arise during the claim process. Qualifications: Graduate What We Offer Joining QX Global Group means becoming part of a creative team where you can personally grow and contribute to our collective goals. We offer competitive salaries, comprehensive benefits, and a supportive environment that values work-life balance. Work Model Location: Vadodara Model: WFO (Indian Shift)