Senior Delivery Manager

Job Description

Job Summary: We are seeking a Senior Delivery Manager with strong experience in the US IT staffing and recruitment industry , especially in managing the end-to-end candidate lifecycle for contract roles. This role requires a detail-oriented and proactive professional who can work closely with recruiters, hiring managers, and candidates to ensure successful submissions, smooth interview coordination, and timely onboarding. The ideal candidate will act as a bridge between recruitment teams and client stakeholders, ensuring quality delivery and excellent candidate experience. Key Responsibilities: Screen all candidates submitted by recruiters to evaluate fit for client roles technical skills, communication, availability, and motivation. Conduct in-depth candidate discussions to understand reason for change, project history, and current status. Shortlist and present qualified candidates to hiring managers with accurate summaries and required details. Coordinate interview scheduling between clients and candidates, ensuring timely confirmations and preparation. Ensure candidates attend interviews on time and follow up for feedback and next steps. Once selected, stay in regular touch with candidates during the offer, onboarding, and notice period stages to ensure commitment and reduce dropouts. Collaborate with internal recruiters and account managers to track open roles, prioritize delivery , and fill positions within timelines. Maintain detailed records in the ATS/CRM (e.g., job tracker, interview logs, candidate statuses). Escalate delivery risks or bottlenecks promptly and work toward resolutions with urgency. Ensure a smooth onboarding experience for candidates joining at client locations. Key Skills & Experience: 12+ years of experience in staffing delivery , recruitment operations , or talent coordination . Proven ability to communicate effectively and professionally with hiring managers from direct clients. Experience working in a fast-paced IT/contract staffing for Direct Clients. Strong ability to evaluate resumes, assess candidates, and present profiles to clients. Excellent communication and interpersonal skills – capable of engaging with both candidates and client stakeholders . Proven experience in managing interviews, follow-ups, and onboarding coordination . Ability to multitask , handle high volumes, and deliver against tight deadlines. Familiarity with ATS/CRM tools and MS Office (Excel, Outlook, etc.).