Greater Noida, Uttar Pradesh
INR 1.44 - 1.8 Lacs P.A.
On-site
Full Time
Job Title : Telecaller Location : Greater Noida Kasna Company : Byteback Employment Type : Full-Time Job Summary : We are looking for a motivated and experienced Telecaller to join our team. The role involves handling inbound and outbound calls to customers, providing information, resolving queries, and ensuring excellent customer satisfaction. The candidate should be confident in communication and capable of meeting daily targets. Key Responsibilities : Make outbound calls to prospective customers to generate leads/sales. Handle inbound customer queries effectively and professionally. Explain products or services and address customer questions or concerns. Maintain accurate records of conversations and follow-ups. Update CRM or call logs with details of interactions. Coordinate with the sales or support team for closures or escalations. Provide feedback on customer interactions to improve processes. Requirements : Minimum qualification: 12th Pass / Graduate preferred. Prior experience in telecalling/customer service/sales is a plus. Excellent verbal communication in Hindi/English/Regional Language as required. Good listening and negotiation skills. Basic knowledge of computers and MS Excel. Ability to handle rejection and remain motivated. Salary : Negotiable Job Types: Full-time, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Language: Hindi (Required) English (Required) Work Location: In person
Greater Noida
INR 1.44 - 1.8 Lacs P.A.
On-site
Full Time
Job Title : Telecaller Location : Greater Noida Kasna Company : Byteback Employment Type : Full-Time Job Summary : We are looking for a motivated and experienced Telecaller to join our team. The role involves handling inbound and outbound calls to customers, providing information, resolving queries, and ensuring excellent customer satisfaction. The candidate should be confident in communication and capable of meeting daily targets. Key Responsibilities : Make outbound calls to prospective customers to generate leads/sales. Handle inbound customer queries effectively and professionally. Explain products or services and address customer questions or concerns. Maintain accurate records of conversations and follow-ups. Update CRM or call logs with details of interactions. Coordinate with the sales or support team for closures or escalations. Provide feedback on customer interactions to improve processes. Requirements : Minimum qualification: 12th Pass / Graduate preferred. Prior experience in telecalling/customer service/sales is a plus. Excellent verbal communication in Hindi/English/Regional Language as required. Good listening and negotiation skills. Basic knowledge of computers and MS Excel. Ability to handle rejection and remain motivated. Salary : Negotiable Job Types: Full-time, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Language: Hindi (Required) English (Required) Work Location: In person
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