We are excited to inform you that we have an open position for Software Support Executive that we believe aligns well with your skills and career aspirations. About the Company: Sapphire Software Solutions is an ISO certified product development, engineering and consulting services company, serving mid-size to large corporations. We offer flexible offshore services from our state of the art delivery centers at Ahmedabad, India. Sapphire has deep client relationships spanning over 2 decades with various clients ranging from start-ups to large corporations. Qualifications : BE/BTech/BCA or a degree in a related field Location: Ahmedabad Experience: Fresher Primary Job Functions: Provide technical support (remote & onsite) of the products used by clients This will involve installation, training, Service, configuration, first line application support, investigating customer escalations and troubleshooting of Software Develop and apply testing processes for new and existing products to meet client needs Liaise with internal teams (e.g. developers and product managers) to identify system requirements Test current products and identifying deficiencies Identify quality assurance process bottleneck and suggest actions for improvement Has to provide guidance to clients on function, usage, and operation of products Track quality assurance metrics, like defect densities and open defect counts Convey customer feedback to development team Perform pre-sales technical support duties & assist the sales team with the preparation of proposals and customer demos Provide timely reports back to Project Management regarding progress on specific assignments Must be willing to travel Required Skills: Should have good computer basic and MS Office knowledge Excellent verbal and written communication skills. Strong problem-solving skills, the ability to replicate, diagnose and resolve problems Note : Training will be provided to ensure familiarity with the company’s products and systems. Thank you for considering this opportunity. We look forward to hearing from you soon. Job Types: Full-time, Permanent, Fresher Pay: ₹9,212.44 - ₹18,000.00 per month Benefits: Health insurance Paid time off Shift: Day shift Work Days: Monday to Friday Education: Bachelor's (Required) Location: Ahmedabad, Gujarat (Required) Work Location: In person

Sapphire Software Solutions is urgently hiring for Technical Support Engineer !! Experience: Freshers Location: Ahmedabad Primary Job Functions: 1. Provide technical support (remote & onsite) of the products used by clients 2. This will involve installation, training, Service, configuration, first line application support, investigating customer escalations and troubleshooting of Software 3. Develop and apply testing processes for new and existing products to meet client needs. 4. Liaise with internal teams (e.g. developers and product managers) to identify system requirements. 5. Test current products and identify deficiencies. 6. Identify quality assurance process bottlenecks and suggest actions for improvement. 7. Has to provide guidance to clients on function, usage, and operation of products. 8. Track quality assurance metrics, like defect densities and open defect counts. 9. Convey customer feedback to development staff. 10. Perform pre-sales technical support duties & assist the sales team with the preparation of proposals and customer demos 11. Provide timely reports back to Project Management regarding progress on specific assignments. Required Skills: 1. Should have good computer basic and MS Office knowledge. 2. Excellent communication skills 3. Strong problem-solving skills, the ability to replicate, diagnose and resolve problems. Interested candidates can apply now to schedule an interview!!! Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Health insurance Shift: Day shift Work Days: Monday to Friday

Job Summary: We are seeking an experienced PHP Tech Lead with hands-on expertise in Laravel, Vue.js, and full-stack web application development. The ideal candidate will lead and mentor a dynamic team, manage multiple projects for global clients, and ensure the delivery of scalable, high-quality solutions. Strong technical leadership, client communication, and a proactive, problem-solving mindset are essential for success in this role. Technical Skills: Advanced knowledge of PHP, Laravel, and CodeIgniter frameworks Hands-on experience with Vue.js and front-end technologies Proficient in MySQL and PostgreSQL database design and optimization Strong understanding of JavaScript and AJAX Experience designing and developing secure RESTful APIs Sound knowledge of one or more CMS (e.g., WordPress, Shopify) Expertise in code security, code reviews, and enforcing clean coding practices Proficient in Git for version control and standard Git workflows Experience building full-fledged, scalable web applications (not just admin dashboards or APIs) Strong sense of system architecture, modular code structure, and scalable design patterns Practical experience with DevOps activities: CI/CD pipelines, automated deployments, server configuration, SSL setup, and monitoring Proficient with AWS, Azure or Google Cloud server management Minimum 1 year of experience managing teams and multiple projects under strict timelines Strong interpersonal skills with proven ability to mentor, guide, and collaborate with team members Proficient in resource allocation, management, and adjusting team resources based on project demands and timelines Experience working with global clients, managing client relationships and expectations, and translating business requirements into technical solutions Fluent in English with excellent verbal and written communication skills Proactive in staying updated with industry trends and quickly adapting to new tools and technologies Proactive mindset, strong problem-solving attitude, and willingness to take ownership of deliverables Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced degree or relevant certifications are a plus. Responsibilities: Manage and deliver projects from conceptualization and visualization to technology mapping and final execution Act as the primary point of contact for clients, managing their expectations and ensuring their satisfaction. Oversee project scope, handle change requests (CR), and ensure timely delivery of milestones Guide the team in defining technical architecture and finalizing database schemas Plan, allocate, and balance team workload, monitor development activities, and report project progress Mentor, guide, and provide technical support to project teams, and improve team competence through ongoing training and development Lead the end-to-end development of full-fledged web applications using Laravel, Vue.js, and related technologies Ensure adoption of scalable design patterns, secure coding practices, and high-quality outputs Conduct regular code reviews and enforce clean coding standards Set up and maintain CI/CD pipelines and deployment processes Manage server configurations, SSL certificates, and monitoring for production environments Facilitate sprint planning, task breakdown, and progress tracking in an Agile Scrum environment Interact with clients to create technology specifications from business requirements Prepare and present project reports and documentation as required Conduct regular client meetings to discuss project progress and address any issues, propose effective technical solutions. Review and enhance current processes and methodologies to improve quality, reduce risk, and optimize timelines Identify and mitigate potential risks, proactively addressing issues that may impact project timelines or quality

Sapphire Software Solutions is hiring Technical lead-PHP Job Title : Technical Lead - PHP Experience : 6+ Years Location : Ahmedabad Job Summary: We are seeking an experienced PHP Tech Lead with hands-on expertise in Laravel, Vue.js, and full-stack web application development. The ideal candidate will lead and mentor a dynamic team, manage multiple projects for global clients, and ensure the delivery of scalable, high-quality solutions. Strong technical leadership, client communication, and a proactive, problem-solving mindset are essential for success in this role. Skills : Advanced knowledge of PHP, Laravel, and CodeIgniter frameworks Hands-on experience with Vue.js and front-end technologies Proficient in MySQL and PostgreSQL database design and optimization Strong understanding of JavaScript and AJAX Experience designing and developing secure RESTful APIs Sound knowledge of one or more CMS (e.g., WordPress, Shopify) Expertise in code security, code reviews, and enforcing clean coding practices Proficient in Git for version control and standard Git workflows Experience building full-fledged, scalable web applications (not just admin dashboards or APIs) Strong sense of system architecture, modular code structure, and scalable design patterns Practical experience with DevOps activities: CI/CD pipelines, automated deployments, server configuration, SSL setup, and monitoring Proficient with AWS, Azure or Google Cloud server management Minimum 1 year of experience managing teams and multiple projects under strict timelines Strong interpersonal skills with proven ability to mentor, guide, and collaborate with team members Proficient in resource allocation, management, and adjusting team resources based on project demands and timelines Experience working with global clients, managing client relationships and expectations, and translating business requirements into technical solutions Fluent in English with excellent verbal and written communication skills Proactive in staying updated with industry trends and quickly adapting to new tools and technologies Proactive mindset, strong problem-solving attitude, and willingness to take ownership of deliverables Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced degree or relevant certifications are a plus. Responsibilities: Manage and deliver projects from conceptualization and visualization to technology mapping and final execution Act as the primary point of contact for clients, managing their expectations and ensuring their satisfaction. Oversee project scope, handle change requests (CR), and ensure timely delivery of milestones Guide the team in defining technical architecture and finalizing database schemas Plan, allocate, and balance team workload, monitor development activities, and report project progress Mentor, guide, and provide technical support to project teams, and improve team competence through ongoing training and development Lead the end-to-end development of full-fledged web applications using Laravel, Vue.js, and related technologies Ensure adoption of scalable design patterns, secure coding practices, and high-quality outputs Conduct regular code reviews and enforce clean coding standards Set up and maintain CI/CD pipelines and deployment processes Manage server configurations, SSL certificates, and monitoring for production environments Facilitate sprint planning, task breakdown, and progress tracking in an Agile Scrum environment Interact with clients to create technology specifications from business requirements Prepare and present project reports and documentation as required Conduct regular client meetings to discuss project progress and address any issues, propose effective technical solutions. Review and enhance current processes and methodologies to improve quality, reduce risk, and optimize timelines Identify and mitigate potential risks, proactively addressing issues that may impact project timelines or quality Apply now to know more about the role, the team, and how you can grow with us. Job Type: Full-time Pay: ₹600,000.00 - ₹1,200,000.00 per year Benefits: Health insurance Experience: PHP: 5 years (Required) Laravel: 4 years (Required) Location: Sola, Ahmedabad, Gujarat (Required) Work Location: In person