Sales Training Officer

Job Description

We are looking for a dynamic and experienced Sales Trainer to join our team and support the growth of our sales organization. The Sales Trainer will be responsible for developing, delivering, and managing training programs that enhance the sales skills, product knowledge, and performance of our sales team. This role is critical in equipping sales representatives with the tools and techniques they need to succeed in a competitive marketplace. Key Responsibilities: Design, develop, and deliver engaging sales training programs (e.g., onboarding, product training, soft skills, CRM tools, objection handling). Collaborate with sales leadership to identify training needs and performance gaps. Conduct regular training sessions, workshops, webinars, and one-on-one coaching. Create and maintain training materials, manuals, guides, and e-learning content. Evaluate the effectiveness of training programs through assessments, feedback, and performance tracking. Stay updated with industry trends, sales techniques, and product developments. Support the rollout of new products, services, and tools by ensuring the sales team is fully trained. Monitor and report on key training metrics such as engagement, completion rates, and ROI. Provide ongoing support and mentorship to sales team members. Qualifications: Proven experience as a Sales Trainer, Sales Enablement Specialist, or in a similar sales or training role. Strong understanding of B2B/B2C sales processes and methodologies. Excellent presentation, communication, and facilitation skills. Experience in instructional design and use of learning management systems (LMS) is a plus. Ability to analyze performance data and adjust training strategies accordingly. Bachelors degree in Business, Marketing, Education, or related field (preferred). Desired Skills: Energetic, motivational, and approachable personality. Strong organizational and time-management skills. Comfortable with technology and virtual training platforms (e.g., Zoom, Microsoft Teams, etc.). Ability to work independently and in collaboration with cross-functional teams