Sales Operation Officer- B2B & B2C Sales (Immigration Industry)

Job Description for the Position of ‘Sales Operation Officer- B2B and B2C’- Immigration Industry

Job Overview:

Amin Migration LLP is seeking a dynamic and result-oriented Visa Sales Officer to lead both B2B and B2C sales efforts in the visa consultancy domain. This role demands a highly motivated individual capable of managing and auditing leads, converting inquiries into business, and establishing strong client relationships. The ideal candidate will have a proven track record in sales, excellent communication and counseling skills, and a sound understanding of immigration processes. You will be responsible for driving revenue growth, ensuring client satisfaction, and maintaining compliance with current immigration laws and policies. This is a key position that requires strategic thinking, sales execution, and the ability to thrive in a fast-paced environment.

Job Duties and Responsibilities:

Lead Management & Auditing:

• Handle and track the full sales funnel from inquiry to conversion for both individual and institutional clients.
• Conduct regular audits of incoming leads to ensure quality, categorization, and optimal allocation.
• Utilize CRM tools effectively for tracking, follow-ups, and lead status updates.

Client Counseling & Visa Consultation:

• Guide clients through suitable visa options based on their profiles and aspirations.
• Provide detailed information on visa procedures, documentation requirements, and timelines.
• Maintain a professional and ethical approach while addressing client queries and concerns.

Sales Conversion & Target Achievement:

• Convert leads into confirmed applications through persuasive communication and needs-based counseling.
• Consistently meet monthly sales and conversion targets set by the organization.
• Assist in optimizing sales strategies based on client feedback and conversion metrics.

Business Development (B2B & B2C):

• Identify and develop new business opportunities through institutional tie-ups, channel partners, and walk-ins.
• Build and nurture long-term relationships with agents, colleges, corporates, and individual clients.
• Represent the company at seminars, fairs, and industry events to promote services and generate leads.

Sales Coordination & Team Collaboration:

• Collaborate with marketing, Tele calling, and processing teams to ensure smooth handovers and client servicing.
• Act as a sales coordinator by bridging client expectations with internal service delivery.
• Monitor lead flow and recommend improvements to optimize sales operations.

Reporting & Market Awareness:

• Submit daily, weekly and monthly reports on leads, conversions, revenue, and feedback to management.
• Stay updated with changes in immigration laws, industry developments, and competitive offerings.
• Provide insights for marketing campaigns and product positioning based on market analysis.

Requirements of Skill Sets:

• Strong understanding of visa processes and immigration laws
• Knowledge of both B2B and B2C sales dynamics
• Proficiency in lead management tools and CRM systems
• Excellent verbal and written communication skills
• Persuasive counseling and negotiation abilities
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Capability to convert leads into successful business
• Skill in building and maintaining long-term client relationships
• Proactive, result-oriented, and client-focused mindset
• High level of professionalism and ethical conduct
• Willingness to learn and adapt to changing industry trends

Compensation Package:

• Performance bonus

Schedule:

• Day shift
• Fixed shift

Work Location: In person

Job Type: Full-time

Pay: ₹25,000.00 - ₹50,000.00 per month

Schedule:

• Day shift
• Fixed shift

Work Location: In person