Sales Associate

Job Description Company Profile: TLC DigiTech (P) Ltd is a tech product and services company providing end to end digital solutions for customer acquisition, activation, engagement, retention, and loyalty. We have domain expertise in the travel and hospitality space. Set up over 20 years ago, we have a pan India presence and a regional presence in East Africa and Sri Lanka. With our corporate office in New Delhi, we have a team strength of over 600 people and bring a culture of innovation to deliver excellence. Our integrated teams spanning Design, Technology, Digital, Support, Contact Centers, and Club Ambassadors provide a seamless, single-window solution for our customers. Our technology stack includes CRM built on Salesforce and Heroku, End-to-end integration managed via MuleSoft, Mobile applications developed on the Ionic hybrid platform, Omni-channel contact centers integrated with voice, chat, WhatsApp, Facebook Messenger, email, social, web, and SMS TLC ensures compliance and statutory audits through Big Four global accounting firms and adheres to the highest standards of information security with ISO 27001, ISO 27701 and SOC2 certifications. We are proud members of CII, FHRAI, TAAI, NASSCOM, Dun & Bradstreet, and other leading industry bodies. For more information, please visit www.tlcgroup.com. Designation: Job Location: Sales Associate @ Hotels Delhi/NCR, Mumbai, Hyderabad, Bangalore, Indore, Kolkata, Chennai, Cochin (Based at client hotels) www.tlcgroup.com Company Website: Key Responsibilities: 1. To represent the Program and the organization at the hotel. 2. Manage a small Club Ambassador team and provide leadership and guidance to them 3. Responsible for enrolments of walk in and other customers into the Membership. 4. Collection of data from the hotels of potential Members and a possible reach out to them for enrolment. 5. Engagement with Members walking into the hotels to build a relationship. 6. Coordination with the hotel teams for reservation and other requests and responding back to the customers. 7. Understanding TLC front end technology like Apps and Websites and training / supporting the hotel teams on outages on an ongoing basis. 8. Understanding Program performances and always presenting that in an articulate manner to the hotel teams to build the value of the Program and the company with those stakeholders. 9. Ensuring confidentiality of all company information is always maintained.

Required Skills Set: 1. Candidates between 25 and 35 years of age with a minimum graduation and one- year experience. 2. Excellent social and verbal communication skills in English. 3. Self-motivated, smart, confident with excellent presentation skills. 4. Luxury retail stores, hotels, aviation, banquets, travel sales experience with direct in person contact with the customers would be an added advantage. 5. Willing to work on roasters including weekend What We Can Do for You: 1. Exposure to Iconic Brands: Work for the most recognized hospitality brands in the world and be part of developing the brands next chapter. 2. Learning Culture: Continuous training and management programs that give you the resources to continually develop your skills and knowledge. 3. Compensation: Comprehensive compensation, exciting incentives and benefits. Our Commitment to Inclusion & Belonging: TLC DigiTech is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively led people, to develop the best products, services and solutions. All qualified individuals are encouraged to apply.