Position:- CMS Operations Executive/NOC Engineer Location:- Sector-2, Noida Type:- Full-Time Timing:- 10:30 Am-06:30 Pm On site About Reliable Charge:- Reliable Charge is a fast-growing EV charging start-up dedicated to building a seamless, tech-driven EV charging experience across India. Our platform ensures hassle-free charging for EV drivers while delivering robust backend operations and system reliability. As we expand, we’re looking for a tech-savvy and process-driven CMS Operations Executive to strengthen our charger network’s performance. Role Overview:- As a *CMS Operations Executive*, you will play a crucial role in maintaining charger uptime, managing OCPP integrations, handling diagnostics, and ensuring effective coordination with vendors and internal teams. You will monitor and operate our Charger Management System (CMS), resolve technical issues remotely or on-site, and support smooth charger-network operations across locations. Key Responsibilities:- 1. CMS Monitoring & Management** * Monitor real-time charger status, alarms, faults, and diagnostics via CMS * Maintain 98%+ uptime across all CMS-connected chargers * Perform remote troubleshooting, data analysis, firmware updates, and charger resets * Respond to critical CMS alerts within 15 minutes and resolve 90% of issues within 4 hours * Coordinate with CMS vendors and internal tech teams for escalations and enhancements 2. OCPP Configuration & Integration * Ensure 100% charger integration with CMS using OCPP 1.6J or OCPP 2.0.1 * Troubleshoot communication issues like offline status, transaction failures, or socket mismatches * Analyze OCPP logs for charger and backend diagnostics * Identify and resolve hardware/software issues; coordinate with OEMs for critical replacements 3. Charger Onboarding & Smart Charging Setup * Complete new charger integration into CMS within 24 hours of commissioning * Implement smart charging features (load balancing, peak shaving) at eligible sites * Maintain data consistency between CMS and platform 4. Diagnostics, Field Service & Customer Support * Achieve 85%+ first-time fix rate for CMS-related tickets * Act as a field rep to address customer-reported issues and escalations * Provide on-site support and technical training to end-users or site teams * Submit RCA reports for recurring issues within 48 hours * Ensure SLAs are met for uptime and response times 5. Documentation & Reporting * Maintain service logs, installation reports, maintenance checklists, and incident records * Submit weekly CMS performance and alert summary reports * Generate technical documentation, RCA reports, and system updates * Maintain updated asset registers and technical SOPs quarterly 6. Stakeholder & Vendor Coordination * Join weekly sync calls with internal tech and platform teams * Escalate unresolved issues to vendors or OEMs within 4 hours * Conduct quarterly training sessions for internal tech/support teams Requirements:- * 1–3 years of experience in CMS operations, EV charger integration, or IoT device management * Hands-on knowledge of OCPP 1.6J / 2.0.1, EVSE hardware, and diagnostics * Ability to analyze OCPP logs and troubleshoot charger-CMS sync issues * Proficiency in remote CMS operations, field visits, and coordination with vendors * Engineering degree or diploma in Electrical, Electronics, or related fields preferred * Strong documentation, reporting, and communication skills What We Offer: * A chance to work on cutting-edge EV infrastructure and smart charging systems * A growth-oriented, collaborative environment in a fast-scaling tech start-up * Competitive salary with performance-linked incentives * Real impact on India’s sustainable mobility transition Note:- Applicants must be based in Noida or willing to relocate. Remote applications will not be considered Job Type: Full-time Pay: ₹33,333.00 - ₹41,666.00 per month Benefits: Health insurance Schedule: Fixed shift Work Location: In person

Position:- CMS Operations Executive/NOC Engineer Location:- Sector-2, Noida Type:- Full-Time Timing:- 10:30 Am-06:30 Pm On site About Reliable Charge:- Reliable Charge is a fast-growing EV charging start-up dedicated to building a seamless, tech-driven EV charging experience across India. Our platform ensures hassle-free charging for EV drivers while delivering robust backend operations and system reliability. As we expand, we’re looking for a tech-savvy and process-driven CMS Operations Executive to strengthen our charger network’s performance. Role Overview:- As a *CMS Operations Executive*, you will play a crucial role in maintaining charger uptime, managing OCPP integrations, handling diagnostics, and ensuring effective coordination with vendors and internal teams. You will monitor and operate our Charger Management System (CMS), resolve technical issues remotely or on-site, and support smooth charger-network operations across locations. Key Responsibilities:- 1. CMS Monitoring & Management** * Monitor real-time charger status, alarms, faults, and diagnostics via CMS * Maintain 98%+ uptime across all CMS-connected chargers * Perform remote troubleshooting, data analysis, firmware updates, and charger resets * Respond to critical CMS alerts within 15 minutes and resolve 90% of issues within 4 hours * Coordinate with CMS vendors and internal tech teams for escalations and enhancements 2. OCPP Configuration & Integration * Ensure 100% charger integration with CMS using OCPP 1.6J or OCPP 2.0.1 * Troubleshoot communication issues like offline status, transaction failures, or socket mismatches * Analyze OCPP logs for charger and backend diagnostics * Identify and resolve hardware/software issues; coordinate with OEMs for critical replacements 3. Charger Onboarding & Smart Charging Setup * Complete new charger integration into CMS within 24 hours of commissioning * Implement smart charging features (load balancing, peak shaving) at eligible sites * Maintain data consistency between CMS and platform 4. Diagnostics, Field Service & Customer Support * Achieve 85%+ first-time fix rate for CMS-related tickets * Act as a field rep to address customer-reported issues and escalations * Provide on-site support and technical training to end-users or site teams * Submit RCA reports for recurring issues within 48 hours * Ensure SLAs are met for uptime and response times 5. Documentation & Reporting * Maintain service logs, installation reports, maintenance checklists, and incident records * Submit weekly CMS performance and alert summary reports * Generate technical documentation, RCA reports, and system updates * Maintain updated asset registers and technical SOPs quarterly 6. Stakeholder & Vendor Coordination * Join weekly sync calls with internal tech and platform teams * Escalate unresolved issues to vendors or OEMs within 4 hours * Conduct quarterly training sessions for internal tech/support teams Requirements:- * 1–3 years of experience in CMS operations, EV charger integration, or IoT device management * Hands-on knowledge of OCPP 1.6J / 2.0.1, EVSE hardware, and diagnostics * Ability to analyze OCPP logs and troubleshoot charger-CMS sync issues * Proficiency in remote CMS operations, field visits, and coordination with vendors * Engineering degree or diploma in Electrical, Electronics, or related fields preferred * Strong documentation, reporting, and communication skills What We Offer: * A chance to work on cutting-edge EV infrastructure and smart charging systems * A growth-oriented, collaborative environment in a fast-scaling tech start-up * Competitive salary with performance-linked incentives * Real impact on India’s sustainable mobility transition Note:- Applicants must be based in Noida or willing to relocate. Remote applications will not be considered Job Type: Full-time Pay: ₹33,333.00 - ₹41,666.00 per month Benefits: Health insurance Schedule: Fixed shift Work Location: In person

Position - Graphic Design Intern Location: Noida Duration: 2 Months Stipend: Rs.10000/month About Reliable Charge - Reliable Charge is a fast-growing EV charging start-up focused on building a sustainable, accessible charging network across India. Our mission is to simplify EV charging through innovative, user-friendly solutions. We’re looking for a creative and skilled Graphic Design Intern to help visually communicate our brand and mission. Role Overview - We are seeking a Graphic Design Intern who can bring strong visual storytelling to our marketing, branding, and social media efforts. This role is ideal for someone who is highly proficient in Adobe Illustrator and understands the fundamentals of visual design. Key Responsibilities - Design creatives for social media platforms (LinkedIn, Instagram, Facebook, Twitter) Create high-quality infographics, banners, digital ads, and promotional material Develop vector illustrations, icons, and brand assets Support the marketing team in executing visually compelling campaigns Requirements - Pursuing or recently completed a degree in Graphic Design, Visual Arts, or a related field Expert-level proficiency in Adobe Illustrator is a must Working knowledge of Photoshop and CorelDRAW (After Effects is a bonus!) Strong understanding of vector design, color theory, typography, and branding principles What We Offer - Hands on experience with real world projects at a fast growing clean tech company Opportunity to grow your design portfolio with impactful, mission driven work Certificate of completion and a potential full time offer based on performance A dynamic and collaborative startup environment Note: This opportunity is only for candidates based in Noida or able to commute daily to our Noida office. Interested? Send your resume and portfolio to [email protected] or drop us a DM to apply! Industry Technology, Information and Internet Employment Type Intern Job Type: Full-time Pay: ₹9,000.00 - ₹10,000.00 per month Schedule: Fixed shift Work Location: In person

Position - Graphic Design Intern Location: Noida Duration: 2 Months Stipend: Rs.10000/month About Reliable Charge - Reliable Charge is a fast-growing EV charging start-up focused on building a sustainable, accessible charging network across India. Our mission is to simplify EV charging through innovative, user-friendly solutions. We’re looking for a creative and skilled Graphic Design Intern to help visually communicate our brand and mission. Role Overview - We are seeking a Graphic Design Intern who can bring strong visual storytelling to our marketing, branding, and social media efforts. This role is ideal for someone who is highly proficient in Adobe Illustrator and understands the fundamentals of visual design. Key Responsibilities - Design creatives for social media platforms (LinkedIn, Instagram, Facebook, Twitter) Create high-quality infographics, banners, digital ads, and promotional material Develop vector illustrations, icons, and brand assets Support the marketing team in executing visually compelling campaigns Requirements - Pursuing or recently completed a degree in Graphic Design, Visual Arts, or a related field Expert-level proficiency in Adobe Illustrator is a must Working knowledge of Photoshop and CorelDRAW (After Effects is a bonus!) Strong understanding of vector design, color theory, typography, and branding principles What We Offer - Hands on experience with real world projects at a fast growing clean tech company Opportunity to grow your design portfolio with impactful, mission driven work Certificate of completion and a potential full time offer based on performance A dynamic and collaborative startup environment Note: This opportunity is only for candidates based in Noida or able to commute daily to our Noida office. Interested? Send your resume and portfolio to hr@reliablecharge.com or drop us a DM to apply! Industry Technology, Information and Internet Employment Type Intern Job Type: Full-time Pay: ₹9,000.00 - ₹10,000.00 per month Schedule: Fixed shift Work Location: In person