Job Title: Partnerships Specialist (Sales) Location: Gurgaon, Haryana Employment Type: Full-Time, In-Office About QuickReply.ai QuickReply.ai is a cutting-edge WhatsApp Marketing Automation Platform tailored for E-commerce stores. In just 18 months, we have secured 700+ paying customers worldwide, experiencing a 15X revenue increase. As the world shifts from email and SMS to WhatsApp for business communication, we are well-positioned to scale to a billion-dollar company. Founded by two IIT-Delhi alumni with deep industry experience, we are on a growth trajectory, having raised seed funding in April 2023. Our team of 35 is set to expand to 50 as we continue our journey. Key Responsibilities: Own and execute the full partnerships cycle—from cold outreach to onboarding and long-term relationship management. Actively source and engage potential partners through cold calling, emailing, LinkedIn and other channels. Conduct product demos to showcase the value of QuickReply.ai for different partner types and use cases. Maintain a healthy and well-documented partner pipeline, using CRM tools to track outreach, conversations, and performance. Collaborate closely with internal teams—including marketing, product, and sales—to align partnership strategies and drive joint initiatives. Serve as a trusted point of contact for partners, offering support, insights, and collaboration opportunities to drive mutual growth. Qualifications: 1-3 years of experience in cold calling/outreaches. Exceptional communication and negotiation skills. Knowledge of CRM software and MS Office Suite. Ability to understand customer needs and handle different types of personalities. What We Offer: Competitive base salary with an attractive commission structure. Opportunity to work with an innovative product in a high-growth industry. Opportunity for professional development and career advancement. Show more Show less

Location: Gurgaon (in-office) Experience: 4–8 years Team: Onboarding, Support, Customer Success Company: QuickReply.ai – Full-Funnel WhatsApp Marketing Automation Platform 🧩 About the Role We’re looking for someone who can bring structure, clarity, and accountability to our post-sales journey. You'll lead onboarding, support, and customer success operations — and make sure every customer gets the best experience, from Day 1 to retention. You’ll work closely with our Strategic Solutions Director (who handles complex clients and implementations) to build a smooth, scalable machine. 🎯 What You'll Own Manage the onboarding, support, and CS teams Build and enforce SOPs, SLAs, hygiene processes Track and improve onboarding timelines, ticket SLAs, CSAT Coordinate with solutioning team to triage implementation complexity Run internal reviews, weekly dashboards, and health checks Be the go-to person for all CX escalations (except strategic accounts) ✅ What We're Looking For 4–8 years in CX / CS / Onboarding / Support leadership in SaaS Proven experience in team management and operations Strong process mindset – knows how to reduce chaos and bring order Tools: WhatsApp, Zoho Desk, Asana, HubSpot, Slack, G-Sheets (or similar) Bonus: Worked in B2B SaaS, MarTech, Shopify/D2C tech ecosystem 💡 Why Join QuickReply.ai? We’re a fast-growing SaaS solving real retention problems for business You’ll build CX from the ground up — not maintain someone else's playbook Get a front-row seat to product, sales, and strategic growth Work directly with founders who value autonomy and ownership Loved by 100s of businesses — now expanding fast beyond This is a high-impact role with full visibility and a clear growth path to Director-level leadership. Show more Show less

🧩 About the Role We’re looking for someone who can bring structure, rhythm, and delivery discipline to our engineering team — from chaos to clarity. You’ll lead the creation of all core engineering processes from scratch — planning, execution, QA handoffs, and release cycles — and ensure the team ships predictably and collaboratively. You’ll work closely with our Product and Tech Leads to build a high-performance delivery engine that scales with our product and team. 🎯 What You’ll Own 🧩 Build Engineering Processes from the Ground Up Set up sprint planning, estimation, retrospectives, QA handoffs, and release cycles from scratch . Choose and implement tools for project management (Jira, Linear, Trello, etc.) and process tracking. Define ownership models, documentation standards, and delivery rituals tailored to a fast-moving SaaS team. 📈 Drive Team Coordination & Delivery Work closely with product, design, and engineering to turn vague ideas into clear deliverables with predictable timelines. Own sprint execution and ensure visibility across stakeholders. Monitor progress, unblock issues, and manage risks to delivery. 🔧 Technical Collaboration (Secondary) Partner with senior engineers and tech leads for architecture decisions and scalability discussions. You don’t need to be hands-on with code, but you should understand the implications of tech decisions and help guide trade-offs. 🧪 Monitoring & Quality Assurance Own delivery health by tracking key metrics (e.g., velocity, cycle time, bug rate). Set up and optimize reporting dashboards and tracking tools. Partner with QA and DevOps (or equivalent roles) to ensure smooth deployments and minimal production issues. 🧠 You’re a Great Fit If You Have 6+ years of total experience, with 2+ years in an engineering management or delivery lead role. Proven track record of introducing and scaling engineering processes in fast-paced or early-stage environments. Strong experience in project management, agile methodologies, and sprint execution. Exceptional communication and coordination skills across cross-functional teams. A people-first mindset with a knack for building trust, motivating teams, and resolving conflicts. Comfortable using tools like Jira, Confluence, Asana, Trello, ClickUp, etc. ✅ Nice to Have Basic understanding of AWS or modern web architecture. Exposure to SOC2/GDPR or other compliance-sensitive environments. Familiarity with CI/CD, version control, or code review practices. Exposure to multi-tenant SaaS products or cross-functional collaboration at scale. 💡 Why Join QuickReply.ai? We’re a fast-growing SaaS solving real engineering problems for business You’ll build processes from the ground up — not maintain someone else's playbook Help shape a product that’s already loved by its customers. Work directly with founders who value autonomy and ownership Loved by 100s of businesses — now expanding fast beyond This is a high-impact role with full visibility and a clear growth path to Director-level leadership. Show more Show less

Job Brief We are looking for a 10X developer who knows how to use AI tools to work efficiently and produce 10X output. A developer who is highly passionate and welcomes the challenges of working with complex architecture, large database and solve scalability challenges and growing a young organization. About QuickReply.ai QuickReply is a product-based company where we are building a WhatsApp Marketing Automation Platform for E-Commerce Stores. In the last 3 years, we have gained 800+ paying customers across the globe with a 15X increase in revenues. In the next 2-3 years, most email & SMS communication will move to WhatsApp for most businesses and we have a huge business opportunity to become a billion-dollar company. Team We have raised seed funding in April 2023 and planning to grow our team from 25 to 40. QuickReply.ai was founded by two IIT-Delhi alumni having 12 years of experience who developed enterprise software for companies like Oracle, NetApp, Walt Disney, and MindTickle. Do you see yourself leading a team in the future? If you join now, you can become one of the key members of the team and in the next 2-3 years, when we expand to a team of 100+, you might be leading a small team of yours. If managing millions of messages per day excites you, join us. Location Our office is located in Gurgaon (and we are setting up an in-office team. Office Address - Plot 23, Sector 18 Maruti Industrial Development Area, Gurugram, Haryana 122015 Key Responsibilities Given the problem, design architecture and UI flow, data flow with APIs and work with stakeholders to come up with a plan for implementation. Design and implement responsive, high performance applications using MERN stack. Build reusable code for future use. Work closely with various teams to help develop new ways of showcasing internal and external web applications. Facilitate the sharing of knowledge and experience across teams to enable effective use of our tools and solutions. Participate in problem management by identifying and closing gaps in monitoring and workflows. Requirements Deep understanding of data structures & algorithms. Excellent coding skills. Given an algo, should be able to write good code smoothly without using AI tools. Should be able to write equally good quality code 10X faster using AI tools. Hands-on Experience with Node JS, React TypeScript etc and cloud technologies such as AWS. Experience with tools like git and command line tools such as grep, sed, awk, ssh etc. Independent, resourceful, analytical, and able to solve problems effectively. Ability to be flexible, agile, and thrive in chaos. Bachelor degree in Computer Science from a reputed institute. Show more Show less

We are hiring a Senior Backend Developer(3-6 years of exp) to lead the design and development of backend services for our WhatsApp marketing automation platform. This is a high-impact role where you will work on a modern microservices-based architecture hosted on AWS, ensuring scalability, performance, and reliability. You’ll collaborate with product stakeholders, translate requirements into robust technical solutions, and own critical backend services like messaging, journey orchestration, Shopify integrations, and AI-driven automations. Responsibilities Translate product requirements into scalable backend architecture and services. Design, implement, and maintain microservices like messaging-service, journey-execution, analytics, Shopify API, and AI agent orchestration. Develop event-driven systems using AWS services like SQS, Lambda, Load Balancers, and Target Groups . Write clean, efficient, and maintainable code in Node.js (MeteorJS experience is a plus). Ensure fault tolerance, low latency, and high availability in platform services. Use rapid prototyping and vibe-based coding techniques to accelerate delivery without compromising quality. Collaborate with frontend, DevOps, and product teams to ensure seamless feature delivery. Own end-to-end delivery of backend components, from development to deployment. Lead the team and mentor junior developers and contribute to system design best practices. Qualifications 3–6 years of experience in backend development, preferably in SaaS or high-scale systems. Strong foundation in data structures, algorithms, and system design . Solid experience with Node.js , REST APIs, and working in microservices architecture . Hands-on experience with AWS ecosystem – especially SQS, Lambda, EC2, Load Balancers, Target Groups, S3, and CloudWatch . Experience with MongoDB or similar NoSQL databases. Ability to move fast and build high-quality systems using vibe-based development (structured yet speed-oriented coding practices). Familiarity with Git-based workflows, CI/CD pipelines, and task tracking tools (e.g., Jira). Self-driven, proactive, and comfortable working in fast-paced startup environments.

Location: Onsite / Gurgaon Type: Full-time Experience: 0–1 years About QuickReply.ai QuickReply.ai is the operating system for WhatsApp marketing and sales workflows, used by B2C businesses to turn chat into business. We are scaling fast across industries, with a product that integrates deeply with apps like Shopify, CRMs, marketing automation tools, and AI models. We’re now hiring a sharp executor who lives inside our product and thinks like a product+content+automation hybrid. Someone who doesn’t wait for instructions but builds. Who you are You may or may not have worked in SEO formally, but you’ve used GPT to reverse-engineer how AI answers questions. You’re obsessed with AI tooling. For every task, you ask “should I GPT this?” You know what it means to prompt Claude, GPT-4o, or Gemini correctly, and get production-grade results. You can connect the dots between WhatsApp workflows, CRMs, lead flows, and customer journeys, even if you're not a marketer or engineer by training. You can think like a product user and write like a clear explainer. What you'll own Build chatbots + automation flows inside QuickReply.ai to understand our platform from the inside-out. Push 2+ high-depth SEO pages daily based on our content intelligence system and topic clusters. Work through a structured AI Citation SEO checklist that guides every piece toward ChatGPT/Gemini citation-readiness. Map search intent → user journey → QuickReply use case with zero hand-holding. Use tools like Frase, NeuronWriter, GPTs, Claude, and Sheets to build atomic, interlinked, E-E-A-T-aligned content. Research integrations and use cases with CRMs, MAs, or external SaaS tools — and write from a lens of systems-thinking. Ship machine-readable markup (FAQ schema, TLDR blocks, dataset summaries) with every publish. What you must already know You have built at least one chatbot, workflow, or internal automation, even if for fun. You have prompted LLMs to build real outputs , like a marketing plan, API call, email sequence, or webpage. You can explain what GPTs don’t do well and how to guide them. You’ve used Notion, ChatGPT, and Google Sheets with confidence. You’ve written long-form content that feels structured, crisp, and backed by real data or logic. Bonus (not mandatory) Familiarity with tools like Zapier, Make.com, or HubSpot Basic understanding of Schema.org markup or SEO plugins Some experience in B2B SaaS, martech, or WhatsApp ecosystem What you'll get Daily hands-on training with the GTM team Exposure to how a B2B SaaS company grows from $2M to $10M The playbook and tools to become a 1-person growth machine anywhere in the world Flat, no-BS, GPT-first culture where outputs > credentials Want to be part of a 2-to-10 team that builds like founders do?