Qualminds

ql-editor "> Technical Support Engineer - JD Experience : 3-7 years of experience Location : Hyderabad Company : QualMinds Shift : Night shifts About Us: QualMinds is a global technology company that empowers clients on their digital transformation journey. We help our clients to design & develop world-class digital products, custom software s and platforms. Our primary focus is delivering enterprise-grade interactive software applications across web, desktop, mobile, and embedded platforms. Job Overview: We seek a skilled and motivated Technical Support Engineer with expertise in SQL and HTML, CSS, and JavaScript to join our dynamic team. The ideal candidate will have a solid technical background, excellent problem-solving skills, and a passion for providing exceptional customer support. In this role, you will be responsible for troubleshooting, diagnosing, and resolving technical issues and communicating effectively with clients and internal teams. Technical Support Engineer As a Technical Support Specialist (L1), you must possess superior problem-solving and communication skills and have a working knowledge of web-building software, basic HTML & CSS website coding principles and best practices. You have experience working in a support role related to websites and web interfaces. Collaborating closely with the Customer Success, OEM and Development teams and vendor partners, you ensure timely resolutions to website-related requests. You are service-oriented, curious, flexible, enjoy investigating, analyzing, and solving problems and can work independently as well as in collaboration with other team members. You are not afraid to ask questions! Your academic and professional experience has instilled a sense of urgency without compromising the integrity of results. You will develop and maintain a strong understanding of the automotive industry, company culture, products, services, and integrated marketing strategies. Knowledge of Salesforce, Jira, and automotive inventory management is a plus. Responsibilities Attain working knowledge of Team Velocity s products, processes, integrated strategies and our proprietary technology platform, Apollo Prioritize and resolve website support-related requests in a timely and accurate manner via email, phone, and web submission Assist Onboarding, OEM and Customer Success teams with maintenance of website content and inventory management as needed Analyze, document and report product malfunctions and technical issues via company tracking systems; escalate issues as needed Keep up to date with the latest product enhancements and functionality Additional Responsibilities Be a student of the industry! Hone your understanding of the automotive industry, company culture, products, services, strategic communication planning and integrated marketing strategies. Assist customers using Apollo web-building programs Collaborate with cross-functional teams including account managers, vendors, developers, and content creators to resolve complex issues Requirements Bachelor s degree 3+ years of relevant experience in Customer Support or similar role Understanding of HTML, CSS, web-building software, and content management systems Ability to quickly learn new software programs and systems Exceptional organization, prioritization, time management skills, and comfortable managing multiple tasks in a fast-paced environment Strong customer-facing communication and interpersonal skills Problem solver with an ability to communicate technical issues clearly and concisely Positive attitude with patience and empathy displayed through all interactions

As a Principal DevOps Engineer , you will be a key contact working with the Director of IT to monitor, architect, and implement secure workloads across containers, Windows, and Linux in the Google Cloud Platform (GCP). About QualMinds: QualMinds is a global technology company dedicated to empowering clients on their digital transformation journey. We help our clients to design & develop world-class digital products, custom software and platforms. Our primary focus is delivering enterprise-grade interactive software applications across web, desktop, mobile, and embedded platforms. Responsibilities: Review Tenable.io vulnerability Reports and set up automation for security logs Knowledge in areas not limited to WAFs, IDS/IPS, EDR, GPOs, Antivirus, NIST, Windows, Linux, GKE Requirements: Bachelors degree in Computer Science, Business Administration, or related work experience 5+ years' experience in IT support in a DevOps environment 5+ years' administering .Net stack applications, Windows, IIS, SQL Server, etc., OR 5+ years' administering .Net/PHP stack applications, Linux, Apache, MySql, etc. Windows AD experience, A MUST! Administrative experience with Continuous Integration, Continuous Delivery, and Continuous Deployment using tools such as GIT, TFS, Bit Bucket, and Bamboo Solid understanding of networking infrastructure and security, firewalls, IDS Solid understanding of security principles in technology and SOC 2 compliance standards experience is a big plus! Experience in performance, uptime monitoring, and debugging solutions through the IT stack Knowledge in automation testing tools like SonarQube, Selenium or other similar tools Working knowledge of Microservices and how they are applied in a cloud environment, especially as they relate to .NET, AZURE, AWS, GCP Extensive experience with security principles: Authentication, authorization, OAUTH, SAML, public-private key encryption, asymmetric encryption, symmetric encryption, token validation, encoding, single sign-on Knowledge of caching strategy to improve the performance of security systems Monthly “On-Call” rotation with the ability to respond 24 hours a day to emergencies Monthly weekend rotation for Production Patching A+, MCP, Dell certifications and Microsoft Office expertise are a plus!

Inside Sales Executive / Lead Generation Specialist About QualMinds : We at QualMinds design & develop world-class digital products and custom software for Startups, Scale-ups & Enterprises with our world-class engineering team. We assemble a great team front-end, back-end, full-stack, QA automation, UI/UX, DevOps, data science, machine learning, and agile experts to help our clients propel their pursuit of digital excellence. Our engineering community at QualMinds is always passionate about building customer-centric software with the highest quality, performance, security, scalability, and lowest failure rates. Role : Inside Sales Executive / Lead Generation Specialist Experience : 2 -6 Years Location : Hyderabad (WFO) About Role : We are seeking a seasoned Inside Sales Executive or Lead Generation Specialist to drive our sales efforts and achieve business objectives. The ideal candidate will excel in setting and meeting sales targets, formulating effective sales strategies, and cultivating strong client relationships. As a Inside Sales Executive or Lead Generation Specialist, you will also play a key role in mentoring and training junior sales staff, ensuring consistently meets its sales goals, and contributing to overall sales performance. Roles & Responsibilities : Analyze market trends and competitor activities to identify new business opportunities and market demands. Formulate and execute effective sales strategies to achieve and exceed sales targets. Understand client needs and provide tailored solutions to enhance customer satisfaction and retention. Set and monitor individual and team sales goals to ensure alignment with company objectives. Drive the team to achieve and surpass sales quotas through effective leadership and motivation. Track sales metrics and generate regular performance reports for senior management. Use data-driven insights to refine sales strategies and improve overall team performance. Mentor and develop junior sales representatives, providing guidance and support to enhance their skills and performance. Implement best practices and utilize sales tools and technologies to streamline operations. Stay informed about industry developments, new products, and market changes. Skills & Qualifications : Graduation/Post-Graduation in relevant field 2+ years of previous working experience as Lead Generation Specialist. In-depth knowledge of sales processes and techniques. Familiarity with CRM software and sales tools. Ability to develop and implement effective sales strategies. Excellent verbal and written communication abilities. Strong leadership skills with the ability to coach and motivate a team. Strong analytical and organizational skills. Strong problem-solving skills to address client issues and sales challenges. Driven and ambitious individual with a strong desire to succeed.

Experience : 3-7 years of experience Location : Hyderabad Company : QualMinds Shift : Night shifts About Us: QualMinds is a global technology company that empowers clients on their digital transformation journey. We help our clients to design & develop world-class digital products, custom softwares and platforms. Our primary focus is delivering enterprise-grade interactive software applications across web, desktop, mobile, and embedded platforms. Job Overview: We seek a skilled and motivated Technical Support Engineer with expertise in SQL and HTML, CSS, and JavaScript to join our dynamic team. The ideal candidate will have a solid technical background, excellent problem-solving skills, and a passion for providing exceptional customer support. In this role, you will be responsible for troubleshooting, diagnosing, and resolving technical issues and communicating effectively with clients and internal teams. Technical Support Engineer As a Technical Support Specialist (L1), you must possess superior problem-solving and communication skills and have a working knowledge of web-building software, basic HTML & CSS website coding principles and best practices. You have experience working in a support role related to websites and web interfaces. Collaborating closely with the Customer Success, OEM and Development teams and vendor partners, you ensure timely resolutions to website-related requests. You are service-oriented, curious, flexible, enjoy investigating, analyzing, and solving problems and can work independently as well as in collaboration with other team members. You are not afraid to ask questions! Your academic and professional experience has instilled a sense of urgency without compromising the integrity of results. You will develop and maintain a strong understanding of the automotive industry, company culture, products, services, and integrated marketing strategies. Knowledge of Salesforce, Jira, and automotive inventory management is a plus. Responsibilities Attain working knowledge of Team Velocity’s products, processes, integrated strategies and our proprietary technology platform, Apollo® Prioritize and resolve website support-related requests in a timely and accurate manner via email, phone, and web submission Assist Onboarding, OEM and Customer Success teams with maintenance of website content and inventory management as needed Analyze, document and report product malfunctions and technical issues via company tracking systems; escalate issues as needed Keep up to date with the latest product enhancements and functionality Additional Responsibilities Be a student of the industry! Hone your understanding of the automotive industry, company culture, products, services, strategic communication planning and integrated marketing strategies. Assist customers using Apollo® web-building programs Collaborate with cross-functional teams including account managers, vendors, developers, and content creators to resolve complex issues Requirements Bachelor’s degree 3+ years of relevant experience in Customer Support or similar role Understanding of HTML, CSS, web-building software, and content management systems Ability to quickly learn new software programs and systems Exceptional organization, prioritization, time management skills, and comfortable managing multiple tasks in a fast-paced environment Strong customer-facing communication and interpersonal skills Problem solver with an ability to communicate technical issues clearly and concisely Positive attitude with patience and empathy displayed through all interactions

ql-editor "> Senior Site Reliability Engineer - JD As a Senior Site Reliability Engineer (SRE) , you will collaborate closely with our Development and IT teams to ensure the reliability, scalability, and performance of our applications. You will take ownership of setting and maintaining service-level objectives (SLOs), building robust monitoring and alerting, and continually improving our infrastructure and processes to maximize up time and deliver exceptional customer experience. This role operates at the intersection of development and operations, reinforcing best practices, automating solutions, and reducing toil across systems and platforms. About QualMinds: QualMinds is a global technology company dedicated to empowering clients on their digital transformation journey. We help our clients to design & develop world-class digital products, custom softwares and platforms. Our primary focus is delivering enterprise grade interactive software applications across web, desktop, mobile, and embedded platforms. Responsibilities: 1. Ensure Reliability & Performance : Own the observability of our systems, ensuring they meet established service-level objectives (SLOs) and maintain high availability. 2. Cloud & Container Orchestration : Deploy, configure, and manage resources on Google Cloud Platform (GCP) and Google Kubernetes Engine (GKE), focusing on secure and scalable infrastructures. 3. Infrastructure Automation & Tooling : Set up and maintain automated build and deployment pipelines; drive continuous improvements to reduce manual work and risks. 4. Monitoring & Alerting : Develop and refine comprehensive monitoring solutions (performance, uptime, error rates, etc.) to detect issues early and minimize downtime. 5. Incident Management & Troubleshooting : Participate in on-call rotations; manage incidents through resolution, investigate root causes, and create blameless postmortems to prevent recurrences. 6. Collaboration with Development : Partner with development teams to design and release services that are production-ready from day one, emphasizing reliability, scalability, and performance. 7. Security & Compliance : Integrate security best practices into system design and operations; maintain compliance with SOC 2 and other relevant standards. 8. Performance & Capacity Planning : Continuously assess system performance and capacity; propose and implement improvements to meet current and future demands. 9. Technical Evangelism : Contribute to cultivating a culture of reliability through training, documentation, and mentorship across the organization. Requirements : Bachelor s degree in Computer Science, Business Administration, or relevant work experience. A minimum of 5+ years in an SRE, DevOps, or similar role in an IT environment, required . Hands-on experience with Microsoft SQL Clusters, Elasticsearch, Kubernetes, required . Deep familiarity with Windows or Linux environments and .NET or PHP stack applications, including IIS/Apache, SQL Server/MySQL, etc. Strong understanding of networking, firewalls, intrusion detection, and security best practices. Proven administrative experience with tools like GIT, TFS, Bitbucket, and Bamboo for continuous Integration, Delivery, and Deployment. Knowledge of automation testing tools such as SonarQube, Selenium, or comparable technologies. Experience with performance profiling, logging, metrics collection, and alerting tools. Competence in debugging solutions across diverse environments. Hands-on experience with GCP, AWS, or Azure, container orchestration (Kubernetes), and microservices-based architectures. Understanding of authentication, authorization, OAUTH, SAML, encryption (public/private key, symmetric, asymmetric), token validation, and SSO. Familiarity with security strategies to optimize performance while maintaining compliance (e.g., SOC 2). Willingness to participate in an on-call rotation and respond to system emergencies 24/7 when necessary. Monthly weekend rotation for Production Patching. A+, MCP, Dell certifications and Microsoft office expertise are a plus!

As a Digital Marketing Analyst at QualMinds, you will play a crucial role in assisting with the planning, execution, and optimization of client accounts in collaboration with our Customer Success and Client Services Teams. Your primary responsibilities will include improving the quality of SEM campaigns, monitoring digital trends and emerging technologies, and providing valuable feedback to support business objectives. You will be tasked with developing web measurement strategies, creating and maintaining metrics and reports on marketing campaigns, and analyzing key metrics to optimize results. Proficiency in Google AdWords, Microsoft Office, and strong quantitative skills are essential for success in this role. Additionally, you will work closely with client services teams to ensure coordinated messaging and maximize performance. The ideal candidate for this position should possess a degree in Marketing, Business, Communications, or a related field. While prior experience in digital marketing or the automotive vertical is desired, freshers are also welcome to apply. Strong communication skills, attention to detail, and the ability to think creatively are key attributes that we are looking for in potential candidates. A passion for digital marketing, analytical prowess, and the ability to effectively articulate campaign results to clients and account executives are also important qualities. If you are results-driven, detail-oriented, and a team player with a keen interest in digital marketing, this role offers you the opportunity to work in a dynamic and innovative environment. Being highly organized, adaptable to learning new platforms, and possessing excellent analytical and organizational skills will further enhance your success in this role. Join us at QualMinds and be part of a team dedicated to building customer-centric software with the highest quality, performance, security, and scalability standards.,