Quality Manager

Job Description

Organization G S Medical College & Hospital Job Title: Quality Manager Department: Quality Reports to: Medical Director Location: hapur Employment Type: Full-time Position Summary: The Quality Manager is responsible for leading and coordinating quality improvement, patient safety, and accreditation efforts across the hospital. This role ensures that healthcare services are delivered in accordance with regulatory standards, clinical best practices, and the hospitals commitment to excellence. The Quality Manager works closely with clinical and administrative teams to develop, implement, and monitor systems that enhance care quality and patient outcomes. Key Responsibilities: Develop, implement, and monitor hospital-wide quality assurance and performance improvement programs. Ensure compliance with healthcare quality and safety standards such as JCI , NABH , ISO , NABL or local health authority regulations. Conduct internal audits and support external accreditation and certification processes. Track, analyze, and report key performance indicators (KPIs), clinical outcomes, and patient satisfaction scores. Collaborate with clinical and support departments to drive continuous quality improvement initiatives Organize and conduct quality-related training for staff, including topics like patient safety, infection control, and documentation practices. Maintain and update hospital policies, procedures, and standard operating procedures (SOPs) in line with best practices. Serve as the primary liaison during quality inspections, surveys, and compliance visits. Facilitate regular quality meetings and present findings and action plans to hospital leadership. Qualifications: Bachelors or Masters degree in healthcare management, nursing, or related field. Certification in quality management Minimum 5-8 years of experience in healthcare quality, clinical governance, or hospital administration. In-depth knowledge of hospital accreditation standards and quality frameworks. Proficiency in data analysis, report writing, and using quality management tools. Excellent communication, leadership, and problem-solving skills. Ability to work independently and lead cross-functional teams. Preferred Attributes: Experience working in an accredited hospital (e.g. JCI/NABH-certified). Strong organizational skills and attention to detail. Familiarity with HIS (Hospital Information System) and electronic medical records. Interested candidate please share your resume on 7055514524 hrhead@gsmedicalcollege.in, hr2@gsmedicalcollege.com or Walk-in Tuesday to Friday 10:00 AM to 1:00 PM GS Medical College & Hospital Near Pilkhuwa Railway Station, Pilkhuwa, Hapur Uttar Pradesh