Quality Inspector

Role Synopsis

Quality Inspectors are responsible for ensuring that all products and procedures meet established quality standards through rigorous inspection, documentation, and compliance activities. This role involves hands-on quality control tasks, coordination with internal teams and external stakeholders; it assumes the holder has strong knowledge of products/services supplied by Proserv and can work without direct supervision.

Key Responsibilities (processes performed by this position)

• Perform visual and dimensional inspections from goods receiving and throughout the production process using a combination of specialist inspection skills (dimensional, paint, welding, surface finish, PMI, visual).
• Conduct final inspections to ensure products meet all specifications and standards.
• Support design reviews to advise inspection lessons learned
• Attend handover meetings (as required)
• Record internal and supplier non-conformances
• Review ITP and manage documentation.
• Generate and maintain quality documentation such as Notifications of Inspection (NOIs), PMI Packs, and Welding Packs.
• Review and verify material certification and test documentation for accuracy and compliance.
• Coordinate daily with Third Party Inspection Agencies and Client Inspectors to align inspection activities and resolve issues.
• Attend internal and external training activities to maintain and enhance competency.
• Communicate clearly and concisely with internal teams and external stakeholders.
• Demonstrate working knowledge of key product elements, specifications, and standards.
• Work in accordance with the organisation's quality strategy and procedures.
• Supporting Quality team with both project tasks and documentation requirements.

Key Accountabilities (processes owned by this position)

• Ensure inspection and quality activities are aligned with ISO 9001 and other applicable standards.
• Maintain adherence to the Global Business Management System (GBMS), ensuring it remains robust and effective.
• Identify risks and apply appropriate mitigation techniques during quality assurance activities.
• Support and contribute to local improvement initiatives.
• Demonstrate accountability for product quality outcomes and ensure continuous improvement in inspection processes.
• Uphold quality performance and compliance through ongoing evaluation and reporting.

Compliance Requirements

Proserv have a Business Ethics Policy (‘the policy’) which provides guidance to all employees in their day-to-day roles as well as helping you and the business comply with the law at all times. The incumbent must read, understand and comply with, at all times, the policy along with all other corresponding policies, procedures and directives.

QHSE Responsibilities

• Engage in Health & Safety training. Learn about the risks present at work and how your actions or behaviour can reduce the likelihood of you or a stakeholder in our business having an incident.
• Always stop unsafe work, whether intervening with others or taking time to check risks and change your own plan to make things safer.
• Report quality problems and safety incidents promptly. Help with investigations, share openly and honestly to help prevent those issues happening again.
• Contribute to our culture of continuous improvement, challenge waste or inefficiency, share ideas for improvement, and follow up until there’s a result.

Qualifications

Education

Essential

• Formal training for the relevant measurement tools/techniques or evidenced experience in using the tools and techniques.

Preferred

• Formal training in inspection specialism(s)
• Formal qualification in a technical discipline
• Internal auditor qualification
• NDE operator qualification as per ASNT TC 1A or equivalent

Experience

Essential

• Ability to read drawings, interpret dimensional reports

• Demonstratable experience in a Quality Inspection or similar role
• High level of IT skills

Preferred

Experience of D365 Quality module.