Quality Engineer ( Furniture)

Job Description

Role: Quality Engineer ( Furniture) Experience: 5 to 10 yrs Job Location: Chennai About OJ Commerce: OJ Commerce (OJC), a rapidly expanding and profitable online retailer, is headquartered in Florida, USA, with a fully-functional office in Chennai, India. We deliver exceptional value to our customers by harnessing cutting-edge technology, fostering innovation, and establishing strategic brand partnerships to enable a seamless, enjoyable shopping experience featuring high-quality products at unbeatable prices. Our advanced, data-driven system streamlines operations with minimal human intervention. Our extensive product portfolio encompasses over a million SKUs and more than 2,500 brands across eight primary categories. With a robust presence on major platforms such as Amazon, Walmart, Wayfair, Home Depot, and eBay, we directly serve consumers in the United States. As we continue to forge new partner relationships, our flagship website, www.ojcommerce.com, has rapidly emerged as a top-performing e-commerce channel, catering to millions of customers annually. Responsibilities: - Identifies defect-damages of products and source of defects in manufacturing processes Resolves them by working with factories in China, Brazil remotely from Chennai Travels occasionally to the factories as needed to fix these defects - Identifies defect-damages of products in warehousing processes Resolves them by working with warehouses in USA remotely from Chennai - Innovates on manufacturing process testing and inspection processes that are statistically valid Includes monitoring factories and products before launch, during every production batch and post-production testing at warehouses (as required) Reduces defects-damages by iterating/innovating on these processes to bring them down in significant methods - Collaborates with other teams to identify new causes that can be fixed Customer service that interacts with customers Analytics for finding data patterns - Collaborates with factories and installations to innovate on assembly guides, assembly manuals Collaborates with marketing and customer service team to aid customers to help customers install our products properly - Collaborates with customer service to find post installation issues and solve them in new ways. Qualifications: - Performance process capabilities, Inspection and work audit capabilities in prior work experience. - Excellent organization skills with the ability to perform multiple tasks and obtain results working within strict time frames. - Ability to communicate effectively with all levels of staff and management, both internal and external. - CAD data analysis, Interpreting assembly and component drawings, engineering specifications. - Good knowledge of manufacturing processes, warehousing processes. - Strong attention to detail. What we Offer: • Competitive salary • Medical Benefits/Accident Cover • Flexi Office Working Hours • Fast paced start up