Quality Auditor (Malayalam, Bengali or Kannada)

AXIS DIRECT

1 - 6 years

3 - 5 Lacs

Navi Mumbai

Posted:1 week ago| Platform:

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Skills Required

Quality Audit Quality Monitoring Quality Check Sebi Regulations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position Overview:

Quality Auditor

Role & responsibilities:

Review and audit recorded calls between dealers and clients for order placements.
Ensure that calls are clear, complete, and accurately reflect the transaction being conducted.
Ensure compliance with financial regulations (e.g., SEBI) and internal policies.
Identify and report discrepancies or non-compliance issues.
Prepare and maintain detailed audit reports.
Collaborate with compliance teams to address any issues
Ensure compliance with internal policies regarding call recording, order placement procedures, and communication with clients.
Conduct periodic quality checks on call recordings to identify patterns or trends of errors and non-compliance.
Recommend improvements in processes, training, or documentation based on audit findings.
Document findings of call audits, including any non-compliance or issues found during the review.
Prepare regular audit reports summarizing the compliance of dealers recorded calls.
Assist in training dealers regarding the importance of compliance in call recordings.
Provide guidance on best practices for ensuring proper order placement via calls.

Preferred candidate profile:

Language preference: Malayalam, Bengali & Kannada
Experience in quality auditing or compliance (preferably in financial services).
Strong knowledge of stock exchange operations and regulations.
Attention to detail and excellent analytical skills.
Bachelor's degree in any stream.

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