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Quality Analyst, Call Auditing

Quality Analyst, Call Auditing

Shinewell

0 years

0 Lacs

Bengaluru

Posted:1 month ago| Platform: GlassDoor logo

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Skills Required

auditing reporting

Work Mode

On-site

Job Type

Full Time

Job Description

Designation : Quality Analyst, Call Auditing Location : Koramangala, Bangalore. Reporting : Quality Team Leader Shift : Day Shift CTC : up to 4.2 LPA Work Experience: minimum 12 months outbound call handling experience and work experience in outbound or customer facing role Candidate should be fluent in English & Hindi with below languages Should have good analytical skills Identify root causes by regular RCA with the TLs Handle escalations: Regional Languages should know: English, Hindi : 2 nos. Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

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Quality Analyst, Call Auditing