Review new processes and changes, capture lessons and best practices from audited projects to suggest process improvements at the organisational level and implement new processes as per process and change improvements received from employees.
Ensure all project documentation is available in, create process-related documentation, maintain audit records in, and perform documentation reviews as per standards
Conduct deliverable audits, baseline audits, internal quality audits, and external audit assessments, facilitate closure of audit/assessment findings, and complete assessments of internal LMS on time
Handle QA roles for at least 10 projects within 5 months, complete induction and role-specific training as per schedules, and take feedback to improve the induction training mechanism
Control code release mechanisms, manage temporary roles for closing pending action items on behalf of exited employees, and ensure action items entry for recording of actual time spent in carrying out of project activities
Ensure the final product meets the company's quality standards as a quality assurance executive
Ensure compliance of our software is up to date, follow proper escalation and notification mechanisms to address issues, and respond to issues related to software/LMS posted by users on a priority basis
Create forms and make changes existing forms and workflows, and provide support as required
Create employee profiles in application and LMS tools, and perform user mapping
Stabilise processes according to the SDLC delivery model followed in the organisation
Make policies updated as per the latest practices followed within the premises, and schedule training to ensure compliance.

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