Project Management Analyst

Job Summary:

We are seeking a results-driven and organized PMO Project Specialist / Junior Project Manager to manage non-core customer-facing projects for CSI. The role involves end-to-end project management across initiation, planning, execution, monitoring, and closure, with a strong focus on repeatable project types for both new and existing clients. The ideal candidate brings 23 years of experience in project delivery and PMO support, with a hands-on understanding of cross-functional collaboration, client communication, and risk mitigation.

Key Responsibilities:

Project Lifecycle Management:

• Accountable for the successful delivery of assigned CSI non-core customer-facing projects, typically repeatable in nature.
• Lead all phases of the project lifecycle including initiation, planning, execution, monitoring & controlling, and closure.
• Execute formal project kick-off meetings with internal teams and external clients.

Project Planning & Coordination:

• Review and tailor the standard project plan based on specific complexity factors and business impacts.
• Collaborate with Implementation Management to secure appropriate project resources.
• Communicate project highlights, deliverables, and dependencies to the client.
• Align project expectations and define critical success factors with customer stakeholders.

Project Execution & Monitoring:

• Establish initial project setup and governance mechanisms.
• Maintain regular communication with cross-functional teams and client contacts to ensure alignment and delivery as per plan.
• Monitor progress against timelines, budgets, and deliverables using standard tools and templates.
• Identify, escalate, and manage project risks and issues proactively, recommending solutions as needed.
• Track project health and produce status reports, dashboards, and executive summaries.

Project Closure & Reporting:

• Facilitate project handover and formal closure processes.
• Document lessons learned and contributed to continuous improvement of repeatable project templates and processes.

Required Skills & Qualifications:

• Bachelor’s degree in business, Information Systems, Engineering, or related field.
• 2–3 years of experience in project management or PMO roles, preferably in a customer-facing environment.
• Working knowledge of project lifecycle methodologies (Agile, Waterfall, or Hybrid).
• Proficient in MS Project, Excel, PowerPoint, and other project tracking tools (JIRA, Smartsheet, Asana, etc.).
• Strong written and verbal communication skills, with the ability to influence stakeholders at all levels.
• Demonstrated ability to manage risks, track project progress, and coordinate team activities across multiple functions.
• PMP, CAPM, or PRINCE2 certification is a plus.

Preferred Attributes:

• High attention to detail and strong follow-through.
• Strong client orientation and proactive problem-solving mindset.
• Capable of handling multiple projects simultaneously in a structured, deadline-driven environment.