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Process Associate - Voice/Nonvoice Services Fresher Job

0 years

2 Lacs

Gandhinagar, Gujarat, IN

Posted:2 months ago| Platform: Internshala logo

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Skills Required

English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) Hindi Proficiency (Written)

Work Mode

On-site

Job Type

Full Time

Job Description

About the job: As a Process Associate at Genpact, you will be responsible for providing top-notch voice services to our clients. Your strong English and Hindi proficiency, both spoken and written, will play a crucial role in delivering exceptional customer service. For graduates: apprenticeship For post graduates: full time on roll position Key responsibilities: 1. Handling inbound and outbound calls with professionalism and efficiency. 2. Resolving customer queries and issues in a timely manner to ensure customer satisfaction. 3. Documenting all interactions accurately in the system for future reference. 4. Collaborating with team members to enhance overall service quality. 5. Adhering to company policies and procedures to maintain high standards of service delivery. 6. Participating in training sessions to continuously improve your communication and problem-solving skills. 7. Contributing to a positive work environment that fosters teamwork and growth opportunities. If you are a skilled communicator with a passion for customer service, we invite you to join our dynamic team at Genpact and make a meaningful impact in the voice services sector. Apply now to kickstart an exciting career with us! Who can apply: Only those candidates can apply who: Salary: ₹ 2,00,000 - 2,40,000 /year Experience: 0 year(s) Deadline: 2025-05-31 23:59:59 Other perks: 5 days a week, Cab/Transportation facility, Health Insurance, Life Insurance Skills required: English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken) and Hindi Proficiency (Written) About Company: The company name, Genpact, is designed to convey the business impact it generates for its clients. In August 2007, Genpact was listed on the NYSE under the symbol 'G'. Since then the company has grown from 32,000 employees and revenue of US$823 million to 77,000+ employees and revenues of US$2.57 billion (2016).

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