Process Associate / Associate

The Process Associate / Associate position at HCL TECH involves interfacing with other Engineering groups, Field Engineers, and Suppliers to deliver top-notch customer support. It is mandatory for candidates to provide their original ID proof. This opportunity is exclusively available for freshers. Freshers applying for this position should be proficient in the following skill set for the interview: - Knowledge of Elevator maintenance equipment - Excellent understanding of technical systems - In-depth knowledge of mechanics, signalization, and electronics - Outstanding verbal and written communication skills to interact with End Users and Engineers for issue diagnosis and resolution - IT literacy, preferably with experience in Microsoft Office tools (Outlook, MS Word, Excel) - Ability to work effectively in a team environment while showcasing decision-making skills - Effective verbal and written communication abilities - Excellent listening and time management skills - US Shift availability The interview process will be conducted through a walk-in mode on 9th to 11th July 2025 from 11:30 AM to 3:00 PM at HCL TECH, Sholinganallur ELCOT campus, Tower 4, Chennai-119. The contact person for HR queries is Priyanka. The work location for this position is Sholinganallur, Chennai. Candidates with Degrees, Certifications, or Mechatronics/B.Tech/B.E in Mechanical/Electrical/Electronic up to 2024 pass-outs are eligible to apply. Key behaviors expected for this role include: - Ability to empathize with the end user's situation and comprehend their challenges - Strong attention to detail - Capability to handle stressful situations and thrive in a fast-paced work environment - Adaptability to unpredictable work patterns and efficient performance under pressure - Proficiency in dealing effectively with individuals at all organizational levels, including Operations & Enabling functions - Multitasking skills and the ability to excel in a fast-paced team-oriented setting.,