Job Description: ERP Support Executive | Fresher (Commerce Graduate) Location: Remote ( Work from Home) across Cities : Delhi, Hyderabad and Kolkata. Travel across client locations as and when needed. Salary: As per market standard Openings : Total 6 (2 across each city) Experience : 0-2 Year (Freshers welcome) Company Name- Pretture ( www.pretture.com) About Pretture- Pretture is a leading SaaS ERP Product by KAVworks Technologies Pvt Ltd that works for the Fashion Designer industry. It helps fashion designer brands manage their end to end business, be it Purchase, Production, Sales or Distribution. Over these years, Pretture calls some of the amazing 150+ Indian brands and companies as its clients like House of Masaba, Gaurav Gupta, Rahul Mishra, Raw Mango, Summer House, Dohr, Azga, Outhouse and many more. Founded by Mr. Krishna Tiwari from IIT Bombay, Pretture has been ranked among the top Indian 50 Tech Startups of the country by Yourstory. Job Overview: We are seeking a dynamic and highly motivated fresher for the role of ERP Support Executive. As an ERP Support Executive at Pretture, you will serve as the primary technical and functional liaison between our SaaS ERP platform and clients. Youll ensure seamless usage across inventory, purchase, sales, and production modules by delivering expert remote support, complemented by occasional on-site assistance. The ideal candidate will demonstrate strong communication skills and a foundational understanding of ERP systems. Key Responsibilities: Conduct remote and in-person support for end-users. Respond promptly to support tickets via phone, email, or screen-sharing. Troubleshoot issues related to inventory, orders, sales, purchase and production modules. Develop and maintain user guides, SOPs, and FAQs to enhance user autonomy. Work with product, implementation, and technical teams to understand and resolve issues effectively. Support ERP implementation activities and provide on-site assistance during go-live events to ensure smooth feature rollout and user adoption. Required Qualifications & Experience: Education: B.Com, BBA, BCA, or relevant degree (Commerce preferred) Experience: 0-2 year in ERP support or relevant internships (Freshers welcome) Knowledge & Skills: Basic accounting and business process knowledge (finance, inventory, sales). Strong verbal/written communication in English and local languages. Quick learner and eagerness to learn ERP modules and tools. Proficiency in Excel, MS Office. Strong problem-solving skills and attention to detail. Ability to work independently and in a team- oriented environment, self-starter. Familiarity with remote support tools (e.g., AnyDesk, TeamViewer). Ability to work remotely and travel when needed. Key Attributes: Excellent communication skills, both verbal and written. Strong training and presentation abilities. Detail-oriented with an analytical mindset. Customer-focused approach with a high level of professionalism. Ability to handle multiple tasks and manage priorities. In order to contact us, kindly drop your details at info@pretture.com Regards Team Pretture

Job Title: Client Relationship Executive | Full-time Location: Mumbai (Hybrid- Remote + Office when needed) Salary: As per market standard Industry : B2B SaaS Experience : Fresher Company Name- Pretture ( www.pretture.com) About Pretture- Pretture is a leading SaaS ERP Product by KAVworks Technologies Pvt Ltd that works for the luxury Fashion Designer industry. It helps fashion designer brands manage their end to end business, be it Purchase, Production, Sales or Distribution. Over these years, Pretture calls some of the amazing 150+ Indian brands and companies as its clients like House of Masaba, Gaurav Gupta, Rahul Mishra, Raw Mango, Summer House, Dohr, Azga, Outhouse and many more. Founded by Mr. Krishna Tiwari from IIT Bombay, Pretture has been ranked among the top Indian 50 Tech Startups of the country by Yourstory. Job Overview: We are looking for a proactive and well-spoken Client Relationship Executive to join our growing team. This role is ideal for a fresher who has strong communication skills (both written and verbal), is organized, and thrives in a client-facing support environment. Youll play a vital role in guiding new clients from enquiry to successful onboarding and handover. Key Responsibilities: Client Communication & Demo Coordination Respond promptly to client enquiries via email, phone, or chat Share pre-recorded demo videos with prospective clients Schedule live demo sessions when requested Follow up with clients before scheduled demos to confirm attendance Coordinate technical sessions with the tech team if deeper support is needed Sales Coordination & Onboarding Send commercial proposals and clearly explain offerings and pricing Follow up regularly for decision-making and onboarding confirmation Share onboarding links and guidance documents Ensure account creation post-payment confirmation Communicate next steps to both client and internal support team upon onboarding Post-Onboarding Communication Monitor support groups for ongoing client concerns and bridge gaps with the support team Schedule additional sessions for issue resolution or escalations Assist with occasional administrative tasks if needed Required Qualifications & Experience: Education: Graduate (Management preferred) Experience: Fresher Location : Based in Mumbai Knowledge & Skills: Excellent written and verbal communication in English Good coordination and follow-up skills Ability to handle multiple tasks and maintain timelines Professional, confident and client-friendly attitude Tech-savvy Work Mode: Work from office during training period, in Navi Mumbai, Dombivali Palava. Post successful completion of the training, the work mode can be decided as remote or hybrid. In order to contact us, kindly drop your details at info@pretture.com Regards Team Pretture

Job Title: Client Relationship Executive | Full-time Location: Remote Salary: As per market standard Industry : B2B SaaS Experience : Fresher Company Name- Pretture (www.pretture.com) About Pretture- Pretture is a leading SaaS ERP Product by KAVworks Technologies Pvt Ltd that works for the luxury Fashion Designer industry. It helps fashion designer brands manage their end to end business, be it Purchase, Production, Sales or Distribution. Over these years, Pretture calls some of the amazing 150+ Indian brands and companies as its clients like House of Masaba, Gaurav Gupta, Rahul Mishra, Raw Mango, Summer House, Dohr, Azga, Outhouse and many more. Founded by Mr. Krishna Tiwari from IIT Bombay, Pretture has been ranked among the top Indian 50 Tech Startups of the country by Yourstory. Job Overview: We are looking for a proactive and well-spoken Client Relationship Executive to join our growing team. This role is ideal for a fresher who has strong communication skills (both written and verbal English), is organized, confident, and thrives in a client-facing support environment. You’ll play a vital role in guiding new clients from enquiry to successful onboarding and handover. Key Responsibilities: Client Communication & Demo Coordination Respond promptly to client enquiries via email, phone, or chat Share pre-recorded demo videos with prospective clients Schedule live demo sessions when requested Follow up with clients before scheduled demos to confirm attendance Coordinate technical sessions with the tech team if deeper support is needed Sales Coordination & Onboarding Send commercial proposals and clearly explain offerings and pricing Follow up regularly for decision-making and onboarding confirmation Share onboarding links and guidance documents Ensure account creation post-payment confirmation Communicate next steps to both client and internal support team upon onboarding Post-Onboarding Communication Monitor support groups for ongoing client concerns and bridge gaps with the support team Schedule additional sessions for issue resolution or escalations Assist with occasional administrative tasks if needed Required Qualifications & Experience: Education: Graduate (Management preferred) Experience: Fresher Location : Based in Mumbai Knowledge & Skills: Excellent written and verbal communication in English Good coordination and follow-up skills Ability to handle multiple tasks and maintain timelines Professional, confident and client-friendly attitude Tech-savvy Work Mode: Remote In order to contact us, kindly drop your details at [email protected] Regards Team Pretture Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Work from home Schedule: Day shift Work Location: Remote Expected Start Date: 01/08/2025

Job Overview: Pretture is a leading SaaS ERP developed by KAVworks Technologies Pvt. Ltd. , founded by an IIT alumnus. Recognized among India's Top 50 Tech Startups by YourStory , Pretture is headquartered in Mumbai and serves 150+ clients across the country . Pretture is seeking a dynamic and highly motivated fresher for the role of ERP Support Executive in Delhi . As an ERP Support Executive at Pretture, you will serve as the primary technical and functional liaison between our SaaS ERP platform and clients. You will ensure seamless usage across inventory, purchase, sales, and production modules by delivering expert remote support, complemented by occasional on-site assistance. The ideal candidate will demonstrate strong communication skills and a foundational understanding of ERP systems. Key Responsibilities: Conduct remote and in-person support for end-users. Respond promptly to support tickets via phone, email, or screen-sharing. Troubleshoot issues related to inventory, orders, sales, purchase and production modules. Develop and maintain user guides, SOPs, and FAQs to enhance user autonomy. Work with product, implementation, and technical teams to understand and resolve issues effectively. Support ERP implementation activities and provide on-site assistance during go-live events to ensure smooth feature rollout and user adoption. Required Qualifications & Experience: Education: B.Com, BCA, BBA or relevant degree (Commerce preferred) Experience: 0 to 1 year in ERP support or relevant internships (Freshers welcome) Knowledge & Skills: Basic accounting and business process knowledge (finance, inventory, sales). Strong verbal/written communication in English and local languages. Quick learner and eagerness to learn ERP modules and tools. Proficiency in Excel, MS Office. Strong problem-solving skills and attention to detail. Ability to work independently and in a team- oriented environment, self-starter. Familiarity with remote support tools (e.g., AnyDesk, TeamViewer). Ability to work remotely and travel when needed. Key Attributes: Excellent communication skills, both verbal and written. Strong training and presentation abilities. Detail-oriented with an analytical mindset. Customer-focused approach with a high level of professionalism. Ability to handle multiple tasks and manage priorities. In order to contact us, kindly drop your details at info@pretture.com