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3 Job openings at Pinnacle Teleservices Private Limited
Business Development Officer

Ahmedabad, Gujarat, India

2 - 11 years

None Not disclosed

On-site

Full Time

Your Role The primary role is of solution selling of Mobile VAS enterprise solutions to major corporates and SME. Solve customers’ pain points and prospects for new clients by networking or other means of generating interest frompotential clients. Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. Understand client needs and propose products/services accordingly or customize product offerings in conjunction with higher authorities. Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. Meet potential clients by growing, maintaining, and leveraging your network. Ensure sales of all products / services as per targets. Research and build relationships with new clients. Initiate cross selling and up selling of products/services to existing clients. Work with technical staff and other internal colleagues to meet customer needs. Set up meetings between client decision makers and company's practice leaders/Principals. Maintain and Submit daily sales report and MIS report to reporting manager. Follow up for payments on a regular basis. Plan approaches and pitches. Work with a team to develop proposals that speaks to the client’s needs, concerns, and objectives. Use a variety of styles to persuade or negotiate appropriately. Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels. Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales. What You Will Need To Succeed Proven experience of 2-11 years into Enterprise sales and Understanding of the VAS business. Experience in Telecom enterprise sales would be plus for us. Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers. Passion and grit to achieve highly ambitious targets. Ability to hustle in a highly dynamic environment. Self-motivated and self-directed. Excellent analytical and time-management skills. Creative problem solver who thrives when presented with a challenge. Tenacity to handle rejection and continue on with a positive attitude when reaching the next potential client. Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) Proficiency in CRM software will be a plus. To achieve the predefined targets. Apply Now Business Development Officer Full Name* Email ID* Mobile Number* Location applied for* —Please choose an option— —Please choose an option—AhmedabadBengaluruGurgaonHyderabadMohaliMumbaiNagpurPuneSurat Position applied for* Years of Experience* (write fresher if applicable) Current Designation* (write fresher if applicable) Current Employer* (write fresher if applicable) Current CTC* (write fresher if applicable) Expected CTC* (write fresher if applicable) Notice Period* (write fresher if applicable) Reason for change* Why do you want to join Pinnacle* Technologies you have worked on* Hometown (Address)* Tell us about yourself* 320 Attach Resume* Drag & Drop Files Here or Browse Files 0 of 1 By clicking this, you agree to disclose your personal information to Pinnacle Teleservices for contacting you via mail or text for further assistance. Δ

Branch Coordinator

Gurugram, Haryana, India

0 years

None Not disclosed

On-site

Full Time

To Ensure smooth and fast on-boarding of all new clients (Max 2day). To Collect documents before on-boarding (PO, MOU, Agreements etc). Following up for closure of Agreement /MOU open points for faster on-boarding. Checking of Invoices /submission and Collection of all the payments within the due dates & allocation of Payments, maintaining the hygiene of Branch Ledger. Retention of Existing clients. Focus on increment Business (for existing Clients) Ensuring branch leads are followed up from all team members, Keeping the status of all leads, Ensure the branch is regularly updating the lead status in LMS. Recharge Records, follow up for up-coming recharge DLT cases needs to be escalated to National Sales Coordinator if there is a delay in response. Ensuring all clients complaints are addressed within the TAT (60 minutes), If not then complaints of clients need to be escalated as per below Annexure -1 Escalation Matrix. To Ensure all the documents are kept in an organized manner (soft copy), and are collected before on-boarding. To maintain the new Business Records & Cross Sale Records (Till automation starts) To take the feedback from clients on the services on a regular interval (once in a month) and the same reports need to be submited to Head Office. If any client is deactivating the services ensure feedback and reason for discontinuing is taken. Report needs to be submitted at the start of the month to the Head Office. Ensure all the convenience bills/reports are shared on a monthly basis with accurate data to the HR department. Outstanding collection responsibility will lie under the respective Branch Coordinators, Checking of Invoices /submission and Collection of all the payments within the due dates, allocation of Payments, maintaining the hygiene of Branch Ledger. Qualification and Experience Any Graduate Knowledge and Skills Proficient in MS Excel is must. Proficient in English communication both verbal & written.

Pinnacle Teleservices - Java Developer - Spring Boot/Hibernate

Nagpur, Maharashtra, India

3 - 7 years

None Not disclosed

On-site

Full Time

Job Summary We are seeking a highly skilled Core Java Developer with experience in WhatsApp Business API and RCS. The candidate will be responsible for designing, developing, and optimizing messaging solutions using Java-based frameworks. This role requires hands-on experience in backend development, API integrations, and cloud-based Responsibilities : Develop, optimize, and maintain Java-based applications for WhatsApp Business API & RCS messaging. Integrate and manage WhatsApp Cloud API and RCS messaging platforms to enhance communication solutions. Work with RESTful APIs, Webhooks, and WebSocket protocols for seamless messaging functionality. Implement secure and scalable solutions for handling high-volume messaging transactions. Collaborate with product, DevOps, and front-end teams to improve platform performance and reliability. Ensure compliance with WhatsApp & RCS guidelines and telecom regulations. Troubleshoot and resolve technical issues related to messaging services and third-party integrations. Optimize backend performance using multithreading, caching, and database indexing Skills & Experience : 3-7 years of experience in Java development, with expertise in Spring Boot, Hibernate, and Microservices. Hands-on experience with WhatsApp Business API and RCS messaging. Strong knowledge of RESTful APIs, JSON, and Webhooks. Experience in MySQL, PostgreSQL, or NoSQL databases (MongoDB, Redis). Exposure to cloud platforms (AWS, GCP, or Azure) for deploying scalable applications. Familiarity with RabbitMQ, Kafka, or other message queuing systems. Understanding of OAuth, JWT, and security best practices. Experience with Docker, Kubernetes, and CI/CD pipelines is a Qualifications : Experience in CPaaS (Communication Platform as a Service) domain. Knowledge of chatbots, AI-based messaging, and NLP integration (ref:hirist.tech)

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