Core Responsibilities of a Travel Operations Manager** 1. Itinerary Planning & Execution** - Design seamless tour programs (routes, timelines, activities) for domestic (e.g., Rajasthan, Kerala) and international (e.g., Bali, Europe) packages. - Coordinate logistics: transport (flights/buses), hotels, meals, guides, visas, and activity bookings. - Vendor & Partner Management** - Negotiate contracts with hotels, airlines, local transporters, and DMCs (Destination Management Companies). - Vet partners for safety, reliability, and cost-effectiveness (e.g., verify MoT-approved guides for heritage sites). - Maintain relationships with Indian tourism boards (state and central) for subsidies/support. 3. Team Leadership** - Recruit, train, and manage tour guides, drivers, and ground staff (language skills critical for international tours). - Conduct pre-tour briefings for staff on itinerary updates, cultural sensitivities, and emergency protocols. Key Performance Indicators (KPIs) to Track** | **Area** | **Metrics** | |------------------------|---------------------------------------------| | **Customer Satisfaction** | NPS (Net Promoter Score), repeat bookings | | **Operational Efficiency** | On-time departure rate, cost per passenger | | **Crisis Response** | Avg. emergency resolution time | | **Financial Health** | Tour profitability, vendor cost savings | --- India-Specific Challenges & Solutions** - **Challenge:** Last-minute changes due to festivals/strikes. **Solution:** Build buffer days into itineraries; use WhatsApp groups for real-time updates. - **Challenge:** Complex interstate permit rules. **Solution:** Dedicated permit desk with regional experts. - **Challenge:** Price haggling with local vendors. **Solution:** Pre-fixed contracts with penalty clauses. --- ### **Skills Required** - **Hard Skills:** GST/tax compliance, forex management, itinerary software, crisis SOPs. - **Soft Skills:** Multilingual communication (Hindi/English + regional languages), vendor negotiation, adaptability. > 💡 **Pro Tip:** For Indian operations, partner with **IRCTC** for railway tours and leverage state tourism subsidies (e.g., Uttarakhand’s incentives for offbeat destinations). Need a **sample operations checklist**, **vendor evaluation template**, or **crisis SOPs**? I’d be happy to share! 🚀

Looking for the marketing executive who will be responsible for promoting travel packages, boosting brand visibility, increasing bookings, and building customer engagement through offline marketing strategies. Some other responsibiltites will include - 1 - Plan and execute offline marketing campaigns. 2 - Create seasonal promotions like summer holidays, honeymoon specials, etc. 3 - Coordinate with designers for travel brochures, posters, and online creatives. 4 - Generate and follow up on leads. 5 - Prepare presentations and proposals for corporate clients. 6 - Build partnerships with hotels, airlines, travel influencers, and tour operators. 7 - Negotiate marketing deals or co-branded promotions. 8 - Participate in travel expos, roadshows, or customer events. 9 - Represent the brand at promotional events or travel fairs. Interested candidates may send their CVs on info@pickmytrip.co.in OR 98883-33969