Check-in and Check-out: Handling all aspects of the check-in and check-out process, including registration, room assignments, and payment processing. Reservations: Managing online and phone reservations, confirming bookings, and making changes as needed. Guest Relations: Greeting guests, answering inquiries, and providing information about hotel services, amenities, and local attractions. Payment Processing: Handling cash transactions, processing credit cards, and ensuring accurate billing. Complaint Resolution: Addressing guest complaints in a timely and professional manner. Front Desk Operations: Maintaining a clean and organized reception area, ensuring all necessary materials are readily available, and managing office supplies. Administrative Tasks: Performing general clerical duties, such as answering phones, taking messages, and managing guest records. Teamwork: Coordinating with other hotel departments to ensure a smooth and efficient guest experience.

WE ARE HIRING – MANAGER (SECURITY OPERATIONS) Location: CBD Belapur, Navi Mumbai Company: PGS India Private Limited About Us: PGS India Private Limited is a leading Security & Facility Management Company with a proven track record of providing reliable security services across India. We are expanding our operations and looking for an experienced professional to join our team. Position: Manager – Security Operations Location: CBD Belapur, Navi Mumbai Experience Required: Minimum 5 years in a similar role Qualification: Graduate in any discipline Key Responsibilities: 1. Overseeing day-to-day security operations across assigned sites 2. Deployment and management of security personnel 3. Ensuring strict compliance with client requirements and service standards 4. Conducting site inspections, surprise checks, and audits 5. Coordinating with field officers, supervisors, and clients for smooth operations 6. Handling incidents, emergencies, and client escalations effectively 7. Regular reporting to higher management Candidate Profile: 1. Minimum 5 years of experience as Manager/Asst. Manager – Security Operations 2. Graduate in any discipline (Preference for Defence/Paramilitary background) 3. Strong leadership, communication, and problem-solving skills 4. Well-versed with manpower deployment, rostering, and client coordination 5. Knowledge of Mumbai & Navi Mumbai areas preferred 6. Own two-wheeler desirable Salary: Best in Industry (Based on experience & interview performance) How to Apply: Interested candidates can send their updated resume to: hrm@pgsindia.co.in Or Call/WhatsApp: +918422854253

A security field officer is responsible for overseeing and managing security operations at various locations, ensuring compliance with security policies, and responding to incidents. They supervise security personnel, conduct site visits, and act as a liaison between management and on-site staff to maintain smooth and efficient operations. Key Responsibilities: Supervising and Mentoring Security Staff: This includes training, scheduling, and performance management of security personnel. Site Inspections and Patrols: Regularly visiting and inspecting locations to ensure security protocols are followed and to identify potential vulnerabilities. Incident Response: Investigating and responding to security breaches, accidents, suspicious activities, and other incidents, taking appropriate action as authorized. Surveillance and Monitoring: Utilizing surveillance equipment, monitoring access points, and controlling traffic flow. Security Assessments: Conducting risk assessments, business impact analyses, and security control evaluations. Policy and Procedure Development: Creating, implementing, and updating security plans, policies, and procedures. Liaison and Communication: Maintaining effective communication and relationships with clients, stakeholders, and other relevant parties. Reporting: Preparing detailed daily and incident reports, including observations, footage, and other relevant information. Ensuring Compliance: Enforcing security protocols, safety regulations, and other relevant standards. Emergency Response: Developing and implementing emergency plans, including evacuation procedures, and coordinating with emergency services. Qualifications: Typically requires a high school diploma or equivalent. Experience in security procedures and practices is often required. Strong communication, leadership, and interpersonal skills are essential. Ability to work independently and as part of a team. Proficiency in using security equipment and technology. Knowledge of security risk management is often beneficial.

Duties and responsibilities of a Field officer The duties and responsibilities of a field officer in a security agency can vary depending on the specific organization and its scope of operations. However, here are some common responsibilities associated with the role: 1. Security Assessments: Conducting thorough security assessments of client sites or facilities to identify potential vulnerabilities and risks. This involves evaluating physical security measures, access controls, surveillance systems, and overall security protocols. 2. Client Management: Building and maintaining positive relationships with clients, understanding their security needs, and providing appropriate solutions. Addressing client concerns, queries, and providing regular updates on security activities. 3. Field Operations: Supervising and coordinating security personnel deployed at various client sites. This includes ensuring adherence to protocols, providing guidance, and monitoring performance to ensure efficient and effective security operations. 4. Incident Response: Responding to security incidents, emergencies, or alarms promptly and appropriately. Assessing the situation, coordinating the response, and implementing necessary measures to mitigate risks, such as contacting law enforcement, evacuating premises, or providing first aid. 5. Training and Development: Conducting training sessions and drills for security personnel to enhance their skills, knowledge, and preparedness. This may involve training on emergency response procedures, conflict resolution, customer service, or specific industry-related security protocols. 6. Report Writing: Compiling accurate and detailed incident reports, activity logs, and other necessary documentation related to security operations. This information helps track incidents, identify patterns, and provide useful insights for future improvements. 7. Risk Management: Identifying and assessing potential security risks and developing strategies to minimize them. This may involve implementing preventive measures, creating contingency plans, and conducting regular risk assessments to ensure a proactive security approach. 8. Collaboration: Collaborating with internal teams, such as management, human resources, and legal departments, to address security-related matters, develop policies, and ensure compliance with relevant regulations and industry standards. 9. Technology Utilization: Utilizing security technologies effectively, such as access control systems, surveillance cameras, alarms, and incident management software. Staying updated with advancements in security technology and recommending appropriate solutions to enhance operational efficiency. 10. Continuous Improvement: Continuously evaluating security procedures, protocols, and performance metrics to identify areas for improvement. Implementing corrective measures, conducting audits, and fostering a culture of continuous learning within the security team. It's important to note that the specific duties and responsibilities can vary based on the nature of the security agency, its clients, and the industry it operates in.