People Operations Associate

At Ocrolus, we believe in enabling companies to focus on their core business by leveraging automation to optimize processes. We are dedicated to powering the digital lending ecosystem and assisting financial services firms in making informed decisions efficiently and accurately. Ocrolus specializes in Human-in-the-Loop document automation software that boasts an impressive accuracy rate of over 99%. By surpassing traditional OCR vendors limited to 75-80% accuracy, we are revolutionizing the industry and streamlining operations that are often error-prone, costly, and time-consuming. Our goal is to empower lenders to analyze a wide array of financial data sources effectively, thereby promoting fair access to credit at reduced costs. As a part of our team, you will be responsible for the following key tasks: - Implementing Human Resources programs & policies. - Conducting comprehensive onboarding activities for new hires, including facilitating HR & Compliance related training, and providing access to internal systems. - Managing off-boarding processes such as coordinating clearances across departments and deactivating access. - Designing, implementing, and overseeing employee engagement initiatives to cultivate a positive work environment. - Handling employee grievances efficiently and escalating them as necessary for resolution. - Offering HR support to managers and various functions within the organization. - Managing conduct and performance issues, including preparing documentation, issuing warnings, conducting meetings, and coordinating terminations. - Conducting exit interviews and sharing feedback with the Head of People. - Organizing recurring Employee Engagement Activities. - Being available for a 24*7 Rotational Shift on a monthly basis. Qualifications and skills we are looking for in potential candidates: - 3 to 5 years of experience in HR Operations. - Strong communication skills. - Commitment to continuous improvement. - Adaptability and intellectual curiosity. - Timely and organized task completion. - Attention to detail. - Ability to handle sensitive conversations. - Excellent feedback delivery skills. - Willingness to work night shifts. - MBA in HR would be considered a valuable addition. At Ocrolus, we offer a vibrant work environment where you will collaborate with exceptional individuals and have access to development opportunities that enrich your personal and professional growth. Our team values Empathy, Curiosity, Humility, and Ownership, creating a diverse and inclusive culture where every individual is welcomed and provided with equal opportunities, regardless of their background or identity. We are excited to receive your application and look forward to potentially welcoming you to our team at Ocrolus.,