About Us Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential. Overview This is a full-time on-site role for an Organizational Readiness Project Specialist, located in Bengaluru. The coordinator will be responsible to drive organizational readiness and workforce transformation in alignment with our rapidly evolving customer service operations. This role is instrumental in building a future-ready workforce, enabling large-scale change management, and aligning people, processes, and technology for scalable growth and operational excellence Responsibilities Execution plans for new initiatives -technology rollouts, process transformation, and operating model changes Implement strategies to support business transformations, including communications, training, and adoption measurement Implement reskilling/upskilling programs to support evolving customer needs Contribute to the continuous improvement in associateperformance by partnering with employees on best practices and exploring new and different methods that stimulate enhance growth and performance Own new program launch and new hire onboarding, performance enhancement programs, publishing of Global Services growth Collaborate with Readiness Manager Training and HR business partners to understand current and future skills requirements Develop and maintain readiness plans, including timelines, resources, and communication strategies Assist with the development of work plans and continuous improvement initiatives Create newsletter, flyers and communication, process related updates to the associates Measure readiness and transformation success; create executive dashboards and progress report Presenting improvement Information using a variety of Instructional Techniques and Formats, such as role-playing, simulations, team exercises, group discussions, videos and lectures Qualifications Bachelors Degree - Required in 2 years of experience in Ensuring the delivery of high-quality and impactful strategic experiences. Ability to balance long-term vision with hands-on execution Deep understanding of cultural nuances in global workforce alignment Ability to balance long-term vision with hands-on execution. Live the Paychex Values Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other. Be personally accountable and deliver on commitments. Treat each other with respect and dignity. Equal Opportunity Employer Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success. This is a full-time on-site role for an Organizational Readiness Project Specialist, located in Bengaluru. The coordinator will be responsible to drive organizational readiness and workforce transformation in alignment with our rapidly evolving customer s

As an Automation Test Engineer II, you will design, develop, execute and maintain automated test scripts. You will utilize test tools to create automated test suites that are robust, performant and reusable, enabling your Agile team to deliver high-quality releases more efficiently. As an Agile team member, you will collaborate closely with development, product and other cross-functional groups to deliver high-quality products. Responsibilities Participate on an Agile team to deliver best-in-class technical testing solutions Independently design, create, optimize, and refactor automated test scripts for client-server and web applications Ability to write and execute complex automated test suites related to: Web, API, UI, database, functional, Regression, smoke, black box, performance/load and end-to-end testing Consult and collaborate with Test Automation SMEs as needed to solve technical roadblocks and coordinate integration of automated tests. Mentor, influence and effectively communicate with other team members in the areas of Test Automation, test case creation and coverage Partner with Application Test Leader and agile team members to ensure proper test case coverage in all automated scenarios. Reviews and provides input on proposed new business requirements and their specifications and design documents to gain a thorough understanding of the application and/or infrastructure changes that are to be System and Regression tested. Reviews user documentation and training materials related to the application changes and/or infrastructure changes for accuracy and completeness. Provides testing estimates required for user stories based on business requirements, specifications and designs. Acquires and utilizes in-depth business, software application and technical knowledge to maximize effectiveness and quality when completing or assisting in the completion of testing tasks. Researches and resolves issues related to testing tasks in appropriate time frame in order to assure test planning schedules are met. Qualifications Bachelors Degree in Business or Computer Science or Engineering or equivalent work experience 3 years of experience in Information technology or Paychex specific product knowledge. Live the Paychex Values Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other. Be personally accountable and deliver on commitments. Treat each other with respect and dignity.

About Organization : Paychex, Inc. (NASDAQ: PAYX) is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services. Industry expertise since 1971 (53 Years) 730,000+ clients in the U.S. and Northern Europe • Pays 1 in 12 U.S. private sector employees • Largest HR company for small to medium-sized businesses • Product development company having products for payroll, accounts, benefits, and HR. Looking for someone who worked in L&D( Training) Job Description Execution plans for new initiatives -technology rollouts, process transformation, and operating model changes Implement strategies to support business transformations, including communications, training, and adoption measurement Implement reskilling/upskilling programs to support evolving customer needs Contribute to the continuous improvement in associates performance by partnering with employees on best practices and exploring new and different methods that stimulate & enhance growth and performance Own new program launch and new hire onboarding, performance enhancement programs, publishing of Global Services growth Collaborate with Readiness Manager Training and HR business partners to understand current and future skills requirements Develop and maintain readiness plans, including timelines, resources, and communication strategies Assist with the development of work plans and continuous improvement initiatives Create newsletter, flyers and communication, process related updates to the associates Measure readiness and transformation success; create executive dashboards and progress report Presenting improvement Information using a variety of Instructional Techniques and Formats, such as role-playing, simulations, team exercises, group discussions, videos and lectures Required Qualification Bachelor's Degree - Required 2 years of experience in Ensuring the delivery of high-quality and impactful strategic experiences. Ability to balance long-term vision with hands-on execution Deep understanding of cultural nuances in global workforce alignment Ability to balance long-term vision with hands-on execution.

About Us Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential. Overview Responsible for independently providing strategic insight and decision support to enhance multiple aspects of business operations, including customer service delivery, expense controls, profitability, and overall performance. Works collaboratively with business units and internal team partners to identify critical information needs, advise on data availability, and create regular reports that empower business leaders to manage their responsibilities effectively. This role requires strong analytical and communication abilities to drive informed decision-making and strategic planning. The individual must possess the capability to work autonomously and make independent decisions. Responsibilities Conducts regular and ad-hoc analyses for tactical daily operations, key project initiatives, and strategies while working independently, including identifying and comprehending critical issues, employing strong analytical thinking, conducting quantitative analysis, and drawing conclusions based on analysis and research. In addition, it necessitates a deep understanding of the business and its processes. It fosters collaborative working relationships with all business partners to ensure optimal utilization of team services for departmental needs. Independently collaborates with diverse corporate departments to autonomously acquire and monitor data accuracy. Takes initiative to propose recommendations for improving the presentation and usefulness of data. Independently develops and sustains reports, dashboards, and key indicators utilized by the leadership team for tracking essential metrics, such as client survey data, client loss analyses, and operations processing. These data-driven insights enable the leadership team to comprehensively assess the businesss performance and make informed decisions continuously. Acts as an intermediary between Operations, Sales, and various stakeholders from business units to facilitate identifying, defining, analyzing, communicating, and validating requirements for modifying existing business processes, policies, technology, and information systems to address business challenges. Offers stakeholders recommendations on optimal and efficient approaches to meet project objectives. Identifies and improves business processes through analysis and recommendations to maximize departmental efficiency. Analyzes and maps current processes and potential future states to improve operating efficiencies. Collaborates with IT, Operations, Service, and Product Management to coordinate interdependencies and resolve issues. Qualifications Bachelors Degree - Required 2 years of experience in Technical experience with data and reporting concept/tools and proven capability to problem-solve using quantitative and analytical skills. Live the Paychex Values Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other. Be personally accountable and deliver on commitments. Treat each other with respect and dignity. Responsible for independently providing strategic insight and decision support to enhance multiple aspects of business operations, including customer service delivery, expense controls, profitability, and overall performance. Works collaboratively with business units and internal team partners to identify critical information needs, advise on data availability, and create regular reports that empower business leaders to manage their responsibilities effectively. This role requires strong analytical and communication abilities to drive informed decision-making and strategic planning. The individual must possess the capability to work autonomously and make independent decisions.

About Us Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential. Responsibilities Recruits, selects, hires and evaluates performance of personnel to ensure all department and internal client needs are handled appropriately. Trains administrative staff on operations policies, procedures, and associated equipment to ensure efficiency and accuracy. Counsels and develops staff for personal and corporate advancement through career development, training programs and other resources as required for professional advancement. Supervises Back Office Operations staff to ensure timely and accurate execution of data audit and data entry functions to allow front line and management staff to focus on quality service and business objectives. Establishes and manages workflows to ensure timely and accurate processing and efficiencies, reporting, ad-hoc research, pre-onboarding tasks, data entry, quality control, audit functions and other tasks completed to support business needs. Partners with leadership across supported business units to communicates pertinent information and identify opportunities to enhance service provided to supported business units. Participates in and leads special projects at the request of management to provide supported managers with more time and better information to make quality decisions. Ensures that specific issues are directed to the appropriate personnel in order to provide high quality service. Monitors internal audit and personal identifiable information (PII) compliance to minimize risk of information loss or misuse. Partners with leadership across business units to improve internal audit compliance, communicate pertinent information, and identify opportunities for efficiency and enhanced service. Acts as a subject matter expert in all internal audit procedures. Serves as a liaison between back office operations and Internal audit. Qualifications H.S. Diploma - Required 2 years of experience in Office setting with increasing responsiblity. 2 years of experience in Customer Service. 2 years of experience in Prior leadership experience. 1 year of experience in Expected all training and demonstrate knowledge of the team queues and the actual work. Live the Paychex Values Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other. Be personally accountable and deliver on commitments. Treat each other with respect and dignity. Designs, develops and troubleshoots basic software programs for computer based systems.

About Organization : Paychex, Inc. (NASDAQ: PAYX) is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services. Industry expertise since 1971 (53 Years) • 730,000+ clients in the U.S. and Northern Europe • Pays 1 in 12 U.S. private sector employees • Largest HR company for small to medium-sized businesses • Product development company having products for payroll, accounts, benefits, and HR. What we are looking for Need More Than 7 Years of experience in BPO Operations Team handling, customer service, People management) Strong people management (Team Handling) experience Need more than 3 Years of team handling experience Strong verbal communication and listening skills. Demonstrates analytical skills. Demonstrates problem solving skills. Effective interpersonal skills. Demonstrates written communication skills. Promotes information sharing. Excellent collaboration and team building skills. Ability to lead/manage others. Graduate Job description: Conflict Resolution - Finds solutions to disputes and disagreements between individuals or groups. It involves active listening, empathy, and effective communication to understand the needs and concerns of each party involved in the conflict. Delegation - Assign tasks or responsibilities to others while still maintaining accountability for the overall outcome. Effective delegation requires clear communication, trust in the capabilities of others, and the ability to provide guidance and support as needed. Process Improvement - Driving improvements through data insights, implementing automation where possible, and ensuring compliance with industry standards. Operational Efficiency - Ability to optimize business processes and procedures to reduce costs, increase productivity, and improve product or service quality. It requires specialized skills such as process mapping, data analysis, and project management to identify areas for improvement and implement effective solutions. Stakeholder Management - Collaborating with internal stakeholders to resolve issues and ensure smooth project delivery. Workforce Management Coordination - Coordinating with the WFM team on attendance, leave, unplanned shrinkage, forecasting, and staffing requirements. Coaching/Mentoring - Guides, supports, and motivates individuals or teams to achieve their goals and objectives. Helps individuals develop their skills and abilities to achieve their desired outcomes. Support new hires and facilitate ongoing development of team skills. Team Engagement - Organizing team engagement activities to promote a positive work environment. Problem Solving - Ability to break down simple problems, identify potential solutions, and take action to resolve the issue. This skill involves critical thinking, creativity, and the ability to work well under pressure. Performance Metrics & Interpretation - Ability to interpret data and communicate findings effectively to stakeholders. Understanding of data privacy and ethical considerations. Knowledge of Key Performance Indicators (KPIs) relevant to customer service and operational efficiency. Ability to establish, monitor, and evaluate performance metrics that align with business goals. Effective Communication - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs to different audiences. Effective Presentations - The ability to create and deliver a compelling presentation, including organizing the presentation, designing visual aids, modulating voice, using body language, making eye contact and demonstrating confidence.

About Us Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential. Overview Manages a team of Developers working in an Agile Development environment. Develops their staff to meet department strategic resource needs. Coordinates activities of multiple projects within Enterprise Development and participates as a servant leader to the agile development teams in the department. Responsibilities Participates in the interview and hiring process. Prepares and administers annual reviews and development plans, makes promotion and salary recommendations. Responsible for personnel planning and the allocation of team members to meet Enterprise Development project needs. Identifies and mentors future leaders / managers for company growth. Provides support and assistance to several agile development teams and their scrum masters. Has strong working knowledge of agile development principles. Helps to remove roadblocks that agile teams are unable to solve by themselves. Provides input to product owners on the product strategy and vision. Gives feedback to the product owners on the content and prioritization of the product backlog. Builds relationships with other IT departments and business units and mitigates conflict to facilitate inter-department communication and agile team progress in order to meet business objectives. Acts as a catalyst for change to improve applications or processes which benefit IT and/or the business unit. Demonstrates application knowledge and understands functionality of applications outside their area of expertise to identify potential impacts and make recommendations to minimize the impacts. Responds to questions from other IT departments and business units and coordinates resolution of critical issues to provide support for production applications. Qualifications Bachelors Degree in Computer related discipline - Preferred 10+ years of experience in Related field. 2 years of experience in supervisory, management, project leadership, or project management. Good Leadership and team management capabilities. Expertise in team building, resource coaching & mentoring. Good Knowledge about Full Stack Development. Good Knowledge about Core and Advanced Java. Good knowledge about SOLID design principles. Hands-on experience with Spring Boot & Microservices. Hands-on experience in front end technologies like React JS, Angular. Hands-on experience of Java Script. Experience in working with Source Control Tools like GIT, Bit Bucket. Well versed in working with different continuous development and continuous deployment tools. Knowledge in working with Kubernetes framework like OpenShift. Experience in working with SQL and NO SQL data bases. Excellent problem-solving skills. Good team player and experience in working in Agile teams. Live the Paychex Values Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other. Be personally accountable and deliver on commitments. Treat each other with respect and dignity. Equal Opportunity Employer Not sure if you meet every requirement? At Paychex, we know that great talent comes in many forms. If youre passionate about the role but dont check every box, we still encourage you to apply. You might be the right fit - either for tis position or another opportunity with us. Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success. Manages a team of Developers working in an Agile Development environment. Develops their staff to meet department strategic resource needs. Coordinates activities of multiple projects within Enterprise Development and participates as a servant leader to the agile development teams in the department.

Overview We are seeking a detail-oriented Project Manager II to join our team. The ideal candidate will work on projects of limited scope, utilizing pre-analyzed data and exercising judgment within established procedures. Responsibilities include managing projects using standardized project management concepts, maintaining project documentation, gathering and presenting data to decision-makers, and tracking and reporting key metrics to stakeholders and leadership. The Project Manager will also build productive relationships, identify and address risks or obstacles, and lead foundational project types with minimal cross-functional dependency. If you possess a strong background in project management, we encourage you to apply. Responsibilities Works on projects of limited scope where analysis of situations or data has been completed in advance of assignment. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive inter/external working relationships. Manages projects through the application of standardized/foundational project management concepts that include leading and coordinating groups/resources, organizing and tracking tasks, identifying & reporting on risks or obstacles, engaging stakeholders, creating and monitoring deliverables. Maintains project documentation, including charter, plan, scope statement, communication plan and deployment timeline. Gathers data and organizes for presentation/communication to decision-makers. Maintain awareness of potential/known risks or obstacles and reporting for collaboration to assure response or contingency planning put in place. Responsible for tracking and reporting on key metrics (i.e. deliverables, financials, duration, benefits) and communicating findings to stakeholders and leadership. Project team management. Leads foundational project types with a minimal cross-functional dependency. Qualifications Bachelors Degree - Preferred 2 years of experience in Project Management. Or PMP Certified. PMP - Preferred Live the Paychex Values Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other. Be personally accountable and deliver on commitments. Treat each other with respect and dignity.

About Us Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential. Overview The Data Analyst is a centralized resource for Learning & Development, driving data strategy, reporting, and insights to enhance employee and learner performance, productivity, and retention. This role bridges data and decision-making, delivering actionable intelligence by designing and implementing robust analytics frameworks, innovative dashboards, and data-driven storytelling. The Data Analyst will be pivotal in aligning Learning & Development outcomes with business goals, fostering a culture of data-informed strategies, and elevating the organizations ability to measure and optimize learning effectiveness. Responsibilities Collaborate with Leaders, Systems Analysts, Learning Architects, and Project Managers to deliver a unified data narrative that informs strategic decisions. Establish and maintain scalable frameworks for collecting, analyzing, and interpreting learner performance data. Conduct advanced statistical analysis to uncover trends, evaluate program effectiveness, and inform continuous improvement initiatives. Act as a strategic partner to Learning & Development leadership, Human Resources teams, and cross-functional stakeholders to align data strategies with organizational priorities. Ensure data accuracy, integrity, and accessibility through best data collection, cleaning, and governance practices. Lead efforts to interpret complex data sets, identifying actionable insights that drive Learning & Development and Human Resources decision-making. Identify process improvement opportunities and implement solutions to enhance data workflows and reporting efficiencies. Train and educate stakeholders on analytics tools, data interpretation, and best practices for fostering data literacy across teams. Drive innovation by incorporating predictive analytics and advanced data modeling into reporting frameworks. Qualifications Bachelors Degree in Computer Science, Statistics, Data Science, Information Systems Management - Preferred 5 years of experience in A minimum of 5 years of experience (or equivalent combination of education and professional experience) in data analytics, data management, or a related field, with demonstrated expertise in using analytics to inform business strategy. . Live the Paychex Values Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other. Be personally accountable and deliver on commitments. Treat each other with respect and dignity. Equal Opportunity Employer Not sure if you meet every requirement? At Paychex, we know that great talent comes in many forms. If youre passionate about the role but dont check every box, we still encourage you to apply. You might be the right fit - either for tis position or another opportunity with us. Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success. The Data Analyst is a centralized resource for Learning & Development, driving data strategy, reporting, and insights to enhance employee and learner performance, productivity, and retention. This role bridges data and decision-making, delivering acti

Responsible for triaging security related alerts in a logical, timely manner, applying incident mitigation, escalation, and alert tuning as appropriate. Provides technical analysis and reporting of incidents. Serves as an escalation point for Security Operations Center Analyst I. Responsibilities Responds to and triages cyber security alerts in accordance to service level agreements (SLA) applying mitigations as appropriate and/or enhancing alert details prior to escalation. Provides technical assistance to select internal business partners (Human Resource, Corporate Counsel, Internal Audit) within the guidelines of standard operating procedures (SOP) Creates, updates, and maintains security documentation, playbooks, and reporting elements as needed. Other duties as assigned Qualifications Associates Degree in Computer related discipline - Preferred in An equivalent combination of education and experience may be considered - Preferred 3 years of experience in Windows and Unix \\ Linux Operating Systems. 1 year of experience in Computer Security Concepts. 1 year of experience in Customer Service. 1 year of experience in Working knowledge of a programming\\ scripting lanugage is a plus. Live the Paychex Values Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other. Be personally accountable and deliver on commitments. Treat each other with respect and dignity. Not sure if you meet every requirement? At Paychex, we know that great talent comes in many forms. If youre passionate about the role but dont check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us. Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success. Responsible for triaging security related alerts in a logical, timely manner, applying incident mitigation, escalation, and alert tuning as appropriate. Provides technical analysis and reporting of incidents. Serves as an escalation point for Security Ope

Responsible for developing, administering & facilitating strategic learning & development programs that drive new hire retention and employee productivity to meet business unit metrics, as well as company goals and objectives. Works as a strategic partner within the business unit(s) to identify, develop and implement strategies, learning programs and technologies to prepare employees to meet business unit metrics and growth strategies. Collaborates directly with leadership to ensure learning programs are applicable to the needs of internal/external clients. Measured results, inspection and ongoing development in role is required. Responsibilities Responsible for effectively developing and facilitating learning & development programs that drive new hire retention and employee productivity to meet business unit metrics. Increase the knowledge of new hire participants, inspect & validate the proficiency and execution of key processes, skills and tools required to execute at or above new hire key performance metrics. Responsible for Instructor Led Training (ILT) and/or Virtual Instructor Led Training (VILT) tasks and facilitation, as well as report out on participant retention, performance against KPIs, and skills proficiency to leadership. Works in partnership with Learning & Development Operations to develop and maintain high-quality ILT and VILT facilitation materials including agendas, lesson plans, coaching call decks all other program materials required to execute an effective learning program. Responsible for leading cohort participants to required performance levels, identify potential concerns and/or barriers to performance and work in partnership with leadership to coach, correct and increase proficiency in a timely manner to ensure cohort & business objectives are met. Collaborates with internal L&D partners such as Project Managers, Learning Designers, & Content Curators to ensure all program materials are relevant to the business unit strategies and meet the effectiveness standards of program facilitation. Maintain a consistent presence via in-person and virtual observations to review employee performance and provide timely leadership feedback process execution and development opportunities, as well as coaching recommendations. Participate in leadership meetings and applicable training programs and events to provide insights on learning opportunities, make effective recommendations for employee proficiency improvements, and maintain relevancy to industry trigger events and competitive positioning. Other duties as assigned. Qualifications Bachelors Degree in in related field - Preferred 2 years of experience in relevant and proven sales, service or training experience. 2 years of experience in B2B sales / service environment. 2 years of experience in consultative or relationship management. 2 years of experience in specific industry sales / service environment. 2 years of experience in prospecting, pipeline management, and networking. Live the Paychex Values Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other.

Partners with senior leadership to develop proactive strategies to strengthen culture, productivity, and engagement within the workforce. Responsibilities Builds comprehensive, future focused, people strategies that ensure impactful business outcomes Establishes trusted partnerships with Sr business executives and builds a high level of business acumen Proactively understands external trends and business needs to influence the best people and business results Leverages consultative skills to influence where the business is headed Can successfully manage through ambiguity and change leadership while leading the organization through transformational change Partners with COEs to deliver HR and Business initiatives that drive effectiveness and efficiency Leads with data and insights to inform decisions and the right solutions Qualifications Bachelors Degree - Preferred Experience supporting multi-site, multi-state organization. 8 years of experience in Generalist experience in human resources. 3 years of experience in people and change leadership/management experience in a dynamic environment. 2 years of experience in Management experience. Live the Paychex Values Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other. Be personally accountable and deliver on commitments. Partners with senior leadership to develop proactive strategies to strengthen culture, productivity, and engagement within the workforce.

Validates requirements, performs analysis and design for system improvements and new applications. Represents the department by leading work and providing guidance to others. Responsibilities Develop, test, deploy, maintain and improve software to meet requirements Design and develop test automation code Complete complex program changes; self-directed Perform comprehensive analysis and design for broadly defined requirements Make significant technical contributions; contribute to technical direction Provide estimates required for user stories based on business requirements, specifications and designs Comply with and contribute to SDLC standards and CD/CI procedures to ensure consistency; introduce new standards and opportunities for improvements Monitor progress against task estimates to provide status Provide technical support and troubleshooting for applications across environments, including high impact production issues Maintain existing code base, monitoring for failures in non-prod environments Support changes during quality assurance, user acceptance testing, and post implementation to ensure integrity of application Share technical expertise; guide and mentor others to maximize team effectiveness and quality Subject Matter Expert in a relevant technology or Paychex application Qualifications Bachelors degree in computer related discipline or equivalent work experience 6 to 9 years of experience in SFDC development. Should have experience in SF configuration and implementation. Should have experience in Java/Apex programming. Should have experience in Lightning/Aura components. Live the Paychex Values Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other. Be personally accountable and deliver on commitments. Treat each other with respect and dignity. Validates requirements, performs analysis and design for system improvements and new applications. Represents the department by leading work and providing guidance to others.

Supports Paychex field and corporate personnel by fulfilling employee desktop service requests, either through the Enterprise support repair or request processes. This may include hands-on or remote repair of computers, installation of software, data recovery and restoration, and/or recertification of used equipment. Responsibilities Provides quality technical phone, desk-side/onsite or centralized repair center (Depot) support to Paychex internal field or corporate staff with regard to computer system hardware or software issues. Enters and maintains complete and accurate details regarding service requests in the online system of record in order to trend on specific issues, provide end-user status or measure attainment of service levels. Processes service request for new or repurposed hardware, software or peripherals by accepting online work tasks and following documented process for delivering the appropriate service. As needed, reviews, cleans and/or repairs returned equipment and certifies it for reuse to be returned to inventory for fulfilling future equipment orders or replacement devices for broken equipment. Coordinates vendor hardware and software service when necessary. As an authorize self-maintainer, it may be necessary to work with a vendor to have equipment diagnosed, replaced or researched as needed. Understands and complies with the various priorities, such as service level agreements, business unit priorities and Operating Level Agreements related to the assigned service requests in the area of responsibility. Contributes to the online knowledge database, both with authoring of new articles, but also identification of modifications or retirement of incorrect out outdated entries in order to provide accurate instructions for consistent problem resolution and/or trending for purposes of issue elimination. Develops proficiency with the various applications and utilities used in the fulfillment of service requests so that work can be appropriately prioritized, managed and service levels achieved by delivering timely service as dictated by priority. Generates ADHOC reports, views or dashboards for themselves or for team use in order to manage their workload and time relative to the group and outstanding service requests. Ensures adherence to Paychex policies and standards to ensure audit compliance. Qualifications Bachelors - Required 2+ years of experience in Experience with windows based operating systems, hardware repair, imaging, and backup-restore. Experience on a help desk is a plus. Experience with non-windows based OS is a plus. Live the Paychex Values Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other. Be personally accountable and deliver on commitments. Treat each other with respect and dignity. Not sure if you meet every requirement? At Paychex, we know that great talent comes in many forms. If youre passionate about the role but dont check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us. Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success. Supports Paychex field and corporate personnel by fulfilling employee desktop service requests, either through the Enterprise support repair or request processes. This may include hands-on or remote repair of computers, installation of software, data recovery and restoration, and/or recertification of used equipment.