NRI Relationship Manager

Sbicap Securities

1 - 4 years

3 - 5 Lacs

Rajkot

Posted:3 weeks ago| Platform:

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Skills Required

Communication Skills Stock Market Nri Banking NRI Services

Work Mode

Work from Office

Job Type

Full Time

Job Description

Coordinating with SBI Branches for Acquisition, Develop & Retention of new quality NRI customers.
Work along with internal customer acquisition & Bank NRI team (Branches & RMs) for driving NRI customer acquisition and maintain a profitable and long-lasting relationship with them
Achieve of monthly / quarterly & yearly targets of NRI account opening, Account Activation, brokerage generation & increase in AUM as defined by the organization.
Scrutiny of NRI Account opening applications, Collection of KYC documents from the NRI clients and ensuring the account is opened seamlessly in close coordination with the Central NRI Desk & the KYC operations within the Turnaround Time (TAT)
Provide high-quality customer service to NRI clients through email, phone, and digital
channels.
Identify opportunities to enhance operational efficiency and improve client satisfaction.
Coordinate with internal Central NRI Desk & KYC teams to resolve client queries efficiently
Respond to escalations and perform root cause analysis for all issues raised by clients and internal departments

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