About the job: Key responsibilities include meeting the customer and handing over the Insta Kit product, demonstrating our products, and generating referrals from the customer. Requirements: 1. Any Graduate. Freshers are encouraged to apply 2. Excellent communication skills 3. Sales acumen Who can apply: Only those candidates can apply who: Salary: ₹ 3,00,000 - 4,00,000 /year Experience: 0 year(s) Deadline: 2025-07-05 23:59:59 Other perks: Health Insurance, Life Insurance Skills required: Client Relationship Management (CRM), Effective Communication and Field Sales Other Requirements: 1. 0-3 Years in any service or sales industry with a focus on customer-facing deliverables. Freshers encouraged to apply 2. Personal Two-Wheeler* & Driver's License (Preferred) About Company: We are a fintech startup based out of India which specializes in various payment solutions. It's supported by well-known VCs like Horizon Ventures, Social Capital, Johnathon Soros Fund, and Prime Ventures. One of our recent product offerings is the 'Niyo Global Students Card' powered by Visa. This is one of its kind cards for young Indian students traveling abroad for studies/leisure.

About the job: Please Note: This is a contractual role. Key Responsibilities: 1. Communicate with users via chat, email, and phone within the expected turn-around time (the communication will primarily be in English - Being good at other languages is a bonus). 2. Acknowledge and resolve all customer queries, complaints, and issues. Communicate users' problems with other departments and ensure that the problem is solved. 3. Maintain a positive, empathetic, and professional attitude toward customers at all times. 4. Know our products thoroughly, and keep yourself updated with all the changes that take place in them. 5. Note any feedback provided by the user, and pass it to the relevant team. Ensure high customer satisfaction 6. Meet with the relevant departments to understand all Niyo processes. 7. Ensure that you are meeting all our SLAs (responding on time, maintaining a high customer satisfaction rate, etc). Work Timings: 1. The candidate will be required to work different shifts as we provide 24/7 support to all our customers. 2. The work timings will depend on the weekly/monthly roster that is created for you. 3. The candidate will be required to work 6 days a week, doing 9-hour shifts, with rotational weekly holidays. Who can apply: Only those candidates can apply who: are from Bangalore only Salary: ₹ 2,50,000 - 3,00,000 /year Experience: 0 year(s) Deadline: 2025-07-30 23:59:59 Other perks: Informal dress code, Free snacks & beverages, Health Insurance Skills required: Time Management, English Proficiency (Spoken), English Proficiency (Written) and Effective Communication Other Requirements: 1. High school diploma, general education degree (at least a bachelor’s degree). 2. Prior experience in customer support is preferred, but we are open to hiring freshers and people with experience in other backgrounds too. 3. Excellent communication skills (verbal and written) - The candidate should be proficient in English. Being proficient in more than one language is an advantage. 4. Good listening skills and a high level of empathy - The candidate should be willing to listen to the customers, understand their problems, and have the right attitude to help them. 5. Good problem-solving skills - The candidate should have the ability to quickly understand the problem, coordinate with the right people, and resolve the problem. 6. Honesty and Commitment - acknowledge when you do not know something, learn about the product, about the processes, follow up whenever required, etc. About Company: We are a fintech startup based out of India which specializes in various payment solutions. It's supported by well-known VCs like Horizon Ventures, Social Capital, Johnathon Soros Fund, and Prime Ventures. One of our recent product offerings is the 'Niyo Global Students Card' powered by Visa. This is one of its kind cards for young Indian students traveling abroad for studies/leisure.