bout the Role As our E-Commerce Operations Associate, you’ll own the end-to-end process of handling RTOs (Returns to Origin) and dispatching orders on a daily basis for our online store. You’ll ensure each package meets our quality standards, coordinate seamlessly with cross-functional teams, and keep our customers delighted through timely deliveries and accurate order management. What You’ll Do 🗃️ You’ll collect, review, and process all RTOs each day, inspecting returned items for damages or quality issues and updating our order management system accordingly. 📦 Packaging will be your specialty—ensuring products are wrapped securely, labeled correctly, and comply with our packing guidelines so each order leaves our warehouse in perfect condition. 🚚 You’ll coordinate with courier partners to schedule pickups, track shipments, and troubleshoot any delivery hiccups, always aiming for same-day dispatch and swift resolution of delays. 🔍 Quality check is central to your role: you’ll inspect returned merchandise, flag any defects or discrepancies, and collaborate with our Quality Assurance and Procurement teams to address root-cause issues. 💻 You’ll use our order management software and basic computer tools (like MS Excel or Google Sheets) to update inventory, log RTO details, and generate daily status reports that keep everyone informed. 🤝 Interacting with Customer Support, Warehouse, and Finance teams comes naturally to you—you’ll escalate urgent issues, share feedback on recurring return reasons, and help drive process improvements that reduce RTO rates over time. Who You Are 🌟 You’re detail-oriented and take pride in delivering error-free packaging and accurate order data. 🌟 You have basic computer skills: comfortable navigating Excel/Sheets, order management systems (e.g., Shopify, Magento, or any ERP), and can quickly learn new tools. 🌟 You’re a strong communicator—able to liaise with internal teams and external courier partners with clarity and professionalism. 🌟 You thrive in a fast-paced environment where every day brings new challenges, and you’re energized by solving logistical puzzles to keep orders flowing smoothly. 🌟 You have a proactive mindset: if something looks off in an RTO, you’ll raise the flag immediately and suggest a fix to prevent it from happening again. Qualifications & Experience • 12th Pass or Diploma (or equivalent) with at least 1 year of experience in e-commerce operations, warehouse coordination, or similar roles. • Familiarity with RTO management—understanding common return reasons and how to inspect products for quality. • Experience packaging goods to minimize damage during transit and working with shipping guidelines for fragile or branded items. • Basic knowledge of courier networks (FedEx, Delhivery, Blue Dart, etc.) and how to create waybills or shipping labels. • Comfortable using MS Excel/Google Sheets to maintain logs, tally inventory, and generate simple pivot tables or charts for reporting.

We are looking for a part-time freelance Business Development Executive (BDE) with proven experience in Upwork bidding and client acquisition. The ideal candidate should be able to work independently, identify high-potential projects, write tailored proposals, and convert leads into active clients. You must already be familiar with how Upwork works, including proposal strategy, client communication, and profile optimization. This is a freelance, remote role—ideal for someone who has successfully closed IT service projects on Upwork and is looking to collaborate with a growing team on a flexible schedule.

Job Title: Junior QA Tester (Fresher) Overview: We are looking for a motivated Junior QA Tester who's ready to begin their professional journey in software testing. Whether you've completed a QA course or are self-taught, this role offers hands-on experience with real projects, exposure to client interactions, and training in modern tools and testing workflows. It's a great opportunity to build a strong foundation in full-stack QA testing. Responsibilities: Test mobile and web features Identify and report bugs Create test cases, scenarios, and documentation Join client calls to gather feedback Work with tools like Notion, Trello, and ClickUp What You'll Learn: End-to-end QA testing (frontend to backend) Writing test cases and documentation AI-assisted QA tools Communicating with developers and clients Requirements: Basic understanding of software/app testing Completed a QA course or equivalent self-learning Strong communication and attention to detail Bonus Points For: Experience with tools like Trello, Notion, JIRA, or TestLink Some exposure to writing test cases or bug reports Knowledge of web technologies (HTML/CSS/JS basics)