Job Title : Technical Content Strategist/Developer Location: Pune or Bengaluru, India Company Description : Nexthop AI is a team of industry-leading professionals with deep hardware and software expertise spanning silicon, systems, network operations and cloud development, dedicated to building innovative, bleeding-edge solutions for large-scale AI deployments. The team culture thrives on collaboration, creativity and fun while delivering foundational technologies for next-generation AI infrastructure. About the Role: We are seeking an experienced Technical Content Strategist/Developer to be an integral part of our team. Job Responsibilities: Collaborate with cross-functional teams hardware and software engineers, product managers, technical support engineers, customer engineers to gather technical information, verify content accuracy, and convert it into different forms of technical content. Develop and maintain customer-facing technical product documentation, including configuration guides, product manuals, CLI guides, release notes, and training material. Ensure that our technical content is clear, concise, and actionable, and tailored for our target audiences network architects, operators, and data center engineers. Practice and implement documentation standards, best practices, templates, versioning and style guides. Create and / or polish content for our corporate website, blog, and customer portal. Leverage AI tools and automation workflows to make content development and editing more effective and efficient and content easily queryable by users. Qualifications : Were seeking individuals who thrive in a fast-paced, collaborative startup and have a strong aptitude for taking initiative and learning. Additionally, we value individuals who practice and instill customer empathy. 8+ years of experience as a technical writer, content developer, or similar role. Strong background in networking and familiarity with data center technologies. Exceptional writing, editing, and proofreading skills. Excellent collaboration skills and experience of working with crossfunctional teams both local and remote. Ability to translate complex technical concepts into clear, concise, and customer-friendly content. Working knowledge of modern enterprise documentation platforms such as Docusaurus, Document360, or Gitbook, and structured authoring tools such as DITA, Markdown, or Oxygen. Demonstrated experience of using AI tools to assist with information retrieval, research, content creation, and process automation. Experience of creating technical documentation for networking products both hardware and software. Familiarity with modern headless CMS solutions such as Contentful, Sanity, and Strapi, and web technologies such as Wordpress, HTML/CSS, and Javascript/React would be a big plus.

Job Title: IT Operations Engineer/Manager Location: Pune or Bengaluru, India Type: Full-time About the Role: We are seeking a highly skilled and motivated IT Infrastructure and Operations Engineer to join our growing team. This role is pivotal in designing, implementing, and maintaining our IT systems to support our innovative and fast-paced environment. You will work across cloud platforms, security, network management, and enterprise applications to drive efficiency, scalability, and security across our IT operations. Key Responsibilities: Security Management: Implement Zero Trust architectures, advanced threat detection (e.g., CrowdStrike Falcon, Sentinel One), and vulnerability management solutions. Enhance endpoint security using tools like JAMF, Okta, and Kandji for unified device management. IT Security: Manage website security, including SSL certificate management, vulnerability scanning, and incident response for potential breaches. Implement advanced phishing protection systems and conduct employee training to mitigate phishing risks. Administer DNS security tools (e.g., Cisco OpenDNS, Cloudflare) to safeguard web traffic and ensure secure domain management. Regularly audit and update security policies to ensure compliance with industry standards and best practices. Unified Communications & Collaboration Tools: Oversee SaaS integrations (e.g., Google Workspace, MS 365, Slack, Zoom, Salesforce) and drive initiatives to improve productivity and user satisfaction. Manage AV systems and conference room setups, including Zoom Rooms and related hardware. Project Management: Lead large-scale IT projects, such as office build-outs, IT system overhauls, and cloud migrations, ensuring alignment with organizational goals and timelines. Establish IT strategies and OKRs to align with company objectives. Operational Excellence: Develop and maintain IT operations documentation, automation scripts (e.g., Python, Bash), and workflows. Ability to efficiently rollout or migrate software tools (e.g., DevRev, Jira) Enhance asset management systems and ITSM platforms to streamline operations. Infrastructure Design & Implementation: Architect and deploy robust network and server infrastructure and cloud solutions (AWS, GCP). Manage on-prem and cloud-based systems migrations and upgrades, ensuring seamless transitions and cost optimization. Qualifications: Experience: 8+ years of IT infrastructure and operations experience, with a focus on cloud platforms, security, and enterprise application integration. Proven track record in designing and scaling IT environments in dynamic settings. Technical Expertise: Proficiency in AWS, Terraform, Cisco Meraki, Okta, JAMF Pro, ZScaler VPN, and endpoint management. Advanced knowledge of networking protocols, firewalls, and VLAN configurations. Hands-on experience with MDM solutions (e.g. Jamf Pro, Microsoft Intune) and SOC2 compliance. Hands-on experience with common enterprise tools (e.g., GSuite, Office 365, DevRev, Jira) and automation scripting (e.g., Python). Experience with modern AI tools and architectures would be a plus. Certifications (Preferred): JAMF Certified Administrator, Okta Administrator, AWS Certified Solutions Architect, or similar. Soft Skills: Excellent communication and problem-solving skills. Ability to collaborate with technical and non-technical stakeholders to deliver results.

Company Description : Nexthop AI is a team of industry-leading professionals with deep hardware and software expertise spanning silicon, systems, network operations and cloud development, dedicated to building innovative, bleeding-edge solutions for large-scale AI deployments. The team culture thrives on collaboration, creativity and fun while delivering foundational technologies for next-generation AI infrastructure. About the Role: We are seeking an experienced Technical Content Strategist/Developer to be an integral part of our team. Job Responsibilities: Collaborate with cross-functional teams hardware and software engineers, product managers, technical support engineers, customer engineers to gather technical information, verify content accuracy, and convert it into different forms of technical content. Develop and maintain customer-facing technical product documentation, including configuration guides, product manuals, CLI guides, release notes, and training material. Ensure that our technical content is clear, concise, and actionable, and tailored for our target audiences network architects, operators, and data center engineers. Practice and implement documentation standards, best practices, templates, versioning and style guides. Create and / or polish content for our corporate website, blog, and customer portal. Leverage AI tools and automation workflows to make content development and editing more effective and efficient and content easily queryable by users. Qualifications : Were seeking individuals who thrive in a fast-paced, collaborative startup and have a strong aptitude for taking initiative and learning. Additionally, we value individuals who practice and instill customer empathy. 8+ years of experience as a technical writer, content developer, or similar role. Strong background in networking and familiarity with data center technologies. Exceptional writing, editing, and proofreading skills. Excellent collaboration skills and experience of working with crossfunctional teams both local and remote. Ability to translate complex technical concepts into clear, concise, and customer-friendly content. Working knowledge of modern enterprise documentation platforms such as Docusaurus, Document360, or Gitbook, and structured authoring tools such as DITA, Markdown, or Oxygen. Demonstrated experience of using AI tools to assist with information retrieval, research, content creation, and process automation. Experience of creating technical documentation for networking products both hardware and software. Familiarity with modern headless CMS solutions such as Contentful, Sanity, and Strapi, and web technologies such as Wordpress, HTML/CSS, and Javascript/React would be a big plus.

Company Description : Nexthop AI is a team of industry-leading professionals with deep hardware and software expertise spanning silicon, systems, network operations and cloud development, dedicated to building innovative, bleeding-edge solutions for large-scale AI deployments. The team culture thrives on collaboration, creativity and fun while delivering foundational technologies for next-generation AI infrastructure. Job Responsibilities: Testing of products and solutions - the testing can span platform testing, functional testing, feature testing, solution testing and regression testing. Manual testing as well as building and enhancing test automation with scripting Design and maintain testbeds, qualify software releases and deliver on quality metrics Collaborate with POC eng for any customer specific testing efforts during POCs as needed Collaborate with and help Eng teams (SW, HW, Support) in reproducing faults, as needed and regularly update test scripts to prevent recurrence of bugs Qualifications : Were seeking individuals who thrive in a fast-paced, collaborative startup and possess exceptional problem-solving skills and a strong aptitude for taking initiative and learning. Additionally we value individuals who practice and instill customer empathy. The following skills are essential for this role: Bachelor s degree in Computer Science, Software Engineering, Electrical Engineering or a related field Minimum 5 years of relevant industry experience in test, QA, solutions testing roles. Hands-on testing experience is a MUST. Proficient in networking technologies software, network protocols, network designs and deployments with hands-on experience across diverse Network Operating Systems (NOS) such as IOS, IOS-XR, EOS, and Junos Proficient in working with well-known Traffic Generators and network test hardware and software solutions Experience with SONiC (Software for Open Networking in the Cloud) or any Open source OS is highly desirable Proven ability to write good test plans and effectively debug and troubleshoot complex networking issues (hardware and software) Strong written and verbal communication skills is a must Proficiency in scripting languages (e.g. Python), programming languages (C, C+), automation tools (e.g. Ansible), AI development tools (e.g. Gemini, Co-pilot, Augment; etc) is a plus Familiarity with container technologies (e.g., Docker) and databases (e.g., SQL, NoSQL) is a plus Why Us: Our company bolsters all the advantages of working at a startup with the expertise of a seasoned team who have successfully built startups into thriving companies. Here you ll have the unique opportunity to collaborate and learn from top-tier engineers, while still working on mission critical projects. If you are excited to learn, solve hard problems at the forefront of computer systems, and be a part of shaping a burgeoning company, this is the place for you.